iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 25429
TRI 1202 • Ashlee • Paid • nucamp
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$750.00
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/25342,25429 check.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Jun 10, 2025, 3:02 PM • processor • paid $ 157.50 5/30
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
FOGATTI WATER HEATER CONTROLLER IS INOP CHECK AND ADVISE
partial-match • confidence 0.42
cause
CONTROL PANEL IS INOP, NO LIGHTS OR FUNCTIONS. VOLTAGE TO WATER HEATER 13.62 VDC, SWITCH OPERATION AT WH IS GOOD. INTERNAL GLASS FUSE IS GOOD AND OUT PUT VOLTAGE TO CONTROL IS GOOD. WIRE CONNECTIONS TO CONTROL PANEL TEST GOOD. TECH CAN MOVE WIRING FOR CONTROL AT BASE OF BOARD AND CONTROL WILL TURN ON AND HESS, RON Customer #: 91431 OFF, INDICATING A BAD SECTION OF WIRE A BASE. THESE TEST SHOW IT IS A BAD CONTROL PANEL.
partial-match • confidence 0.55
correction
REMOVE AND REPLACE THE CONTROL PANEL.
partial-match • confidence 0.44
complaint
CS THAT THE DRAIN IN THE KITCHEN HAS STATED TO LEAK
partial-match • confidence 0.44
cause
TECH FOUND LEAK AT FITTING TO P-TRAP.
partial-match • confidence 0.44
correction
REMOVED FITTING AND LUBRICATED SEAL, REINSTALLED FITTING AND NO LEAK FOUND AT THIS TIME.
partial-match • confidence 0.52

Evidence Thread

Stephanie Davis
dealer_or_external • May 20, 2025, 10:54 AM
@Jules E @Tonya E Cust has paid dep and would like to order slide toppers on line 3. @Cole P said they have paid a dep.
Jules Elmore
dealer_or_external • May 20, 2025, 11:13 AM
@Cole P @Tonya E Need measurements for slidetoppers.
Cole Perkins
dealer_or_external • May 20, 2025, 11:14 AM
@Jules E 151" and 83" its on the WO
Ashlee Olsen
processor • May 20, 2025, 11:30 AM
submitted PA#KZ606958
Ashlee Olsen
processor • May 20, 2025, 2:13 PM
approved line 1 .7 line 2 .2
Jules Elmore
dealer_or_external • May 20, 2025, 3:31 PM
Parts on order PO#17026
Stephanie Davis
dealer_or_external • May 21, 2025, 10:52 AM
@Jules E @Tonya E Approved to order part for line 1
Jules Elmore
dealer_or_external • May 21, 2025, 12:01 PM
@Stephanie D @Tonya E Response from KZ about this: Fogatti warranty usually will ship these direct to you I have copied your warranty rep to look into claim KZ606958
Jules Elmore
dealer_or_external • May 21, 2025, 3:29 PM
Slidetoppers are here for this customer.
Jules Elmore
dealer_or_external • May 27, 2025, 8:37 AM
@Stephanie D @Tonya E I don't know if this water heater part is here yet but this is what I got from KZ while I was on vacation Correct Fogatti will be sending the replacement part.   USPS tracking number: 9200190375673200001131
Tonya England
dealer_or_external • May 27, 2025, 8:47 AM
@Jules E @Stephanie D This part did not come in while you were off. I looked up the tracking number provided and it is out for delivery today.
Jules Elmore
dealer_or_external • May 27, 2025, 2:45 PM
@Stephanie D The Fogatti water heater part is here. This was sent by Fogatti at no charge.
Ashlee Olsen
processor • May 30, 2025, 11:47 AM
submitted C#KZ606958
Ashlee Olsen
processor • Jun 10, 2025, 3:02 PM
paid $ 157.50 5/30

Claim Files

25342,25429 check.pdf
pdf • Jun 18, 2025, 9:26 AM • 503,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/25342,25429 check.pdf
Paid claim.pdf
pdf • Jun 10, 2025, 3:02 PM • 13,356 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/Paid claim.pdf
COMPLETED WO.pdf
pdf • May 30, 2025, 10:19 AM • 413,468 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/COMPLETED WO.pdf
WO.pdf
pdf • May 20, 2025, 10:40 AM • 413,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25429/WO.pdf
WO.pdf
pdf • May 20, 2025, 10:37 AM • 413,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/WO.pdf