Claim explorer / evidence thread
Claim 25429
TRI 1202 • Ashlee • Parts Inquiry • nucamp
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
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Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
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Payment Due
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Escalation Eligible
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
$1,500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
146 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
146 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25429/LINE 1 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Jun 10, 2025, 3:02 PM • processor • paid $ 157.50 5/30
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Claim line linkage: File name indicates Line 1; image marked “Wo# 25429,” matching case/work order 25429.
Visible item/component: POWTEK appliance/control panel, likely water heater control/operation panel or cover, mounted inside a compartment with wiring/ground visible at upper right.
Visible damage/condition: No clear physical damage, cracks, burn marks, leaks, or detached parts visible in this photo. Image appears to document the unit label/instructions rather than a failed component.
Lab
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/condition:** No physical product damage is shown. Image mainly shows printed paperwork on a dark marbled countertop; paper is slightly wrinkled/overlapped.
- **Parts/components referenced:** Document references **Fogatti water heater controller**; no actual water heater/controller part is visible.
- **Document text visible:**
- **W/O: 25429**
- **Job #1 – Warranty**
- **Status: In Progress**
- “FOGATTI WATER HEATER CONTROLLER IS IN…” (remainder cut off)
- C
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a printed dealer repair/order document, not a physical damage photo.
- **Visible damage:** No visible RV/component damage shown. Only paperwork on a countertop/table; a finger partially covers the lower section.
- **Dealer/document text visible:**
- “Tri-Am RV Center of East Tennessee, Inc”
- “1202 IDELL ROAD, BULLS GAP TN 37711”
- Phone: “877-635-1167”; Fax: “423-235-1176”
- “WWW.TRIAMRV.COM”
- Appointment/date line: “14 MAY 2025 - Time: 11:00am”
- **Unit in
Human interpretation • confidence 0.00
parts-photo
Warranty image for case/WO #25429 (shown in yellow text).
Visible part is an opened electronic control module/PCB in a black plastic housing. A black power/lead wire enters the board near the lower-right/center area and is highlighted with a red circle/arrow. On-image note says: “Looses power when wire is moved” (intended: loses power).
Observed condition: no obvious burn marks or broken PCB traces visible, but the circled wire/connector/solder area is the indicated failure point. Likely inte
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/curb side exterior of a nuCamp RV/trailer, showing white sidewall, black graphics, vertical corner/side trim, upper angled roof/side molding or rail, a tinted framed window, lower baggage/compartment door, and small exterior labels near rear/lower area.
- **Damage/concern observed:** The **upper angled black exterior trim/rail near the roofline** appears uneven/wavy with a visible gap or lifted edge in places, especially toward the right end where it meets a vertica
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb-side view of a nuCamp trailer sidewall.
- **Visible issue/damage:** Black upper roof/side edge trim or gutter molding near the front/top corner appears lifted/separated, with an end/corner cap area not sitting flush. Possible loose trim/sealant at the roofline; no obvious cracking in the sidewall panels visible from this distance.
- **Components shown:** White exterior sidewall, black roofline/awning rail or drip molding, vertical front corner trim, multiple black-framed
Human interpretation • confidence 0.00
parts-photo
Visible damage/issue: Black exterior trim/molding at the upper rear-side roof corner appears lifted/separated or misaligned, with a gap at the corner cap/roof edge area. No obvious wall panel crack or impact damage visible.
Parts/components shown: Rear wall and curb/road side wall of a travel trailer, roof edge/corner cap trim, vertical rear corner molding, red marker/clearance lights, rear oval taillight, license plate bracket, side windows/graphics.
Labels/text visible: Partial large rear de
Human interpretation • confidence 0.00
parts-photo
- **Visible area/component:** Front roadside/curbside nose of a “CONNECT” travel trailer/RV, including molded front cap with black/white graphics, A-frame tongue, coupler, tongue jack/foot, propane tank cover, wiring, breakaway/safety chains, and frame brackets.
- **Visible damage/condition:** No clear structural damage visible in this photo. Front cap/graphics appear intact from this distance; any scratches, cracks, or decal lifting are not clearly discernible. Loose/hanging cable or wire is vi
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Possible separation/lifted or damaged black roof/front-corner trim at the upper front curb-side corner of the trailer. The edge molding/gutter area appears uneven/open at the roof-to-front-cap/sidewall transition. No obvious large body-panel impact damage visible.
- **Parts/components shown:** Front cap, upper roof radius/corner molding, sidewall, black vertical front trim, side windows, amber side marker light, A-frame/tongue, wiring, frame labels.
- **Labels/text visible:
Human interpretation • confidence 0.00
parts-photo
Exterior street/utility side of travel trailer/RV.
- **Visible condition/damage:** White sidewall with black/gray graphics and a vertical black trim/slide-out or corner molding. No major impact damage visible. Mild sidewall waviness/reflection is present; unclear if cosmetic reflection or panel distortion. At the upper right roof/side transition, black trim/cap appears slightly protruding or lifted at the end, but this is not definitive from the photo.
- **Parts/components visible:** Exterior s
Human interpretation • confidence 0.00
parts-photo
Exterior side of a nüCamp trailer/RV shown.
- **Visible components:** White sidewall panels, black vertical corner/side trim strips, black-framed tinted windows, upper black awning/rail or drip trim, baggage/utility hatch, amber side marker light, wheel/fender area, lower black rock-guard/trim.
- **Visible condition/damage:** No obvious broken parts in this photo. There are subtle waviness/uneven reflections on the white sidewall panels, especially near the large left panel and mid/lower right
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Front curb/driver-side portion of a nuCamp travel trailer front cap with “CONNECT” front decal/graphic. A-frame tongue, coupler, jack, safety chains, propane tank cover/cylinders, and front storage/battery area visible.
- **Visible condition/damage:** No major impact damage, cracks, dents, or missing body panels visible in this photo. Possible issue at the **upper front cap/roof edge trim or sealant line** above/right of the CONNECT decal: a short dark strip/trim area appe
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/side wall of a nuCamp trailer with large tinted frameless window, black window frame/trim, upper black horizontal molding/drip rail/awning-style trim, side wall graphics, wheel/fender area partially visible.
- **Damage observed:** The **upper window trim/drip rail near the right end** appears **separated, lifted, or broken/misaligned**, with a visible gap/irregular end above the window corner. Adjacent upper black molding/end area also shows possible separation/caul
Human interpretation • confidence 0.00
parts-photo
Image shows the curb/side exterior of a white travel trailer/RV with black graphics and multiple tinted windows.
- **Visible components:** sidewall panels, large frameless/tinted windows with black frames, long black upper exterior trim/rail near roofline, lower black skirt/underbody, wheel area, exterior graphics.
- **Visible damage:** No clear crack, break, impact, or missing part is obvious in this photo. The long upper black trim/rail appears slightly uneven/wavy in places, but damage is no
Human interpretation • confidence 0.00
parts-photo
Rear view of a white KZ “Connect” travel trailer. Visible components include rear ladder, roof edge/trim, upper red marker lights, rear window, spare tire/cover, taillights, license plate, and lower bumper/frame. Text visible: “CONNECT,” “KZ-RV.COM,” “EST. 1972,” Tennessee trailer plate “T 04389” (partially readable).
Potential issue area appears to be along the top rear roof/edge trim: the black roof cap/trim line looks slightly uneven or bowed across the rear, but no clear crack, separation
Human interpretation • confidence 0.00
parts-photo
- **Claim/line linkage:** File “LINE 1.jpg” for WO/case **25429**; likely supports **claim line 1** parts inquiry.
- **Component shown:** **FOGATTI** digital control panel/thermostat, likely for an RV water heater/tankless water heater. Buttons visible: power, up/down arrows, °F/°C “Priority.”
- **Visible condition/damage:** Front glossy face has numerous surface scratches/scuffs and glare; no obvious cracked housing or broken/missing buttons visible. Display is very dim/hard to read; possible f
Human interpretation • confidence 0.00
parts-photo
Exterior curb-side view of a travel trailer/RV.
- **Visible components:** Power awning assembly along upper sidewall, including black awning roller/tube, fabric/rail area, and vertical awning support arm mounted to sidewall. Entry door, side window, baggage/storage hatch, wheels, exterior graphics/decals, clearance/marker lights also visible.
- **Damage observed:** No clear breakage or impact damage visible in this wide shot. Awning/roof-edge area appears to be the likely subject, but any defec
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage is visible in this photo. Rear ladder, roof edge/trim, rear wall, lights, and side graphics appear intact from this distance; image is dark and angled, so small cracks/fastener issues cannot be confirmed.
- **Parts/components shown:** Rear exterior wall of a travel trailer, black roof-access ladder with standoff mounts, roofline/trim, rear marker lights, taillight, spare tire, rear bumper/frame, side window/compartment door, awning/side trim.
- **Labels/text
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No clear damage is visible in this photo. Image is a wide exterior lot shot; no close-up defect, broken part, or failed component can be identified.
- **Parts/components visible:** RV/travel trailers, roof A/C units, windows, entry/compartment doors, propane tanks, stabilizer/jack area, tow hitch area; white RAM pickup truck in foreground.
- **Labels/text visible:** “CONNECT,” “SPORTSMEN,” “RAM,” and distant RV branding including “Cougar” / “Solitude” appear partially visib
Human interpretation • confidence 0.00
parts-photo
Image shows curb-side exterior of a nuCamp/“G-Class” RV/trailer.
- **Visible area/components:** Upper sidewall/slide area, black roof-edge/awning rail or topper housing, right-side vertical black slide/corner trim, exterior round vent/speaker, small storage/access hatch, tinted entry/window area, exterior graphics.
- **Visible damage/concern:** No major impact damage visible. The main notable issue appears to be along the **upper black roof/awning rail area**, where the shadow/seal line looks u
Human interpretation • confidence 0.00
parts-photo
Visible exterior view of a nuCamp/Cirrus-style towable RV side wall.
- **Visible components:** Passenger/curb-side wall, black entry door with grab handle, side window, exterior access/service hatch, roof/upper side trim or awning rail area, rear vertical trim/ladder-like rail, wheel/fender, exterior utility plates/ports.
- **Observed condition/damage:** Along the upper sidewall just below the dark roof/awning rail, there appears to be a long uneven/dark shadow or wavy line/staining. No clear c
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior front/side of a travel trailer with black graphics and large **“CONNECT”** branding.
- **Components shown:** Sidewall, front cap seam/trim, window, exterior vent/light covers, propane/tongue area, and a black **Solera** awning assembly with vertical support arm and upper roller/head near the roofline.
- **Visible damage/concern:** The awning’s upper front head/roller connection appears misaligned or separated slightly from the roller tube/arm area. No obvious cra
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Curb/passenger side exterior of a nüCamp travel trailer/RV. Shows upper black awning/rail or roof-edge trim running along sidewall, entry door, tinted side window, round exterior vents/speakers/ports, graphics, tandem wheels, and lower side skirt.
- **Damage/condition observed:** No clear break, crack, missing part, or impact damage is visible in this photo. Upper black awning/roof-edge trim appears continuous; any waviness/shadowing is unclear from angle/lighting.
Human interpretation • confidence 0.00
parts-photo
- **Visible damage/concern:** Upper front roof/side corner area shows a black exterior trim/molding piece at the rounded roof-to-front/side transition that appears lifted, warped, or separated near the top edge. No clear cracks in the fiberglass/sidewall are visible from this distance.
- **Parts/components shown:** nuCamp “CONNECT” travel trailer exterior; front cap/upper radius trim, sidewall graphics, entry-side window, exterior light, small access doors/panels, front A-frame/tongue.
- **Label
Human interpretation • confidence 0.00
Claim Lines
complaint
FOGATTI WATER HEATER CONTROLLER IS INOP CHECK AND ADVISE
partial-match • confidence 0.42
complaint
FOGATTI WATER HEATER CONTROLLER IS INOP CHECK AND ADVISE
partial-match • confidence 0.42
cause
CONTROL PANEL IS INOP, NO LIGHTS OR FUNCTIONS. VOLTAGE TO WATER HEATER 13.62 VDC, SWITCH OPERATION AT WH IS GOOD. INTERNAL GLASS FUSE IS GOOD AND OUT PUT VOLTAGE TO CONTROL IS GOOD. WIRE CONNECTIONS TO CONTROL PANEL TEST GOOD. TECH CAN MOVE WIRING FOR CONTROL AT BASE OF BOARD AND CONTROL WILL TURN ON AND HESS, RON Customer #: 91431 OFF, INDICATING A BAD SECTION OF WIRE A BASE. THESE TEST SHOW IT IS A BAD CONTROL PANEL.
partial-match • confidence 0.55
cause
CONTROL PANEL IS INOP, NO LIGHTS OR FUNCTIONS. VOLTAGE TO WATER HEATER 13.62 VDC, SWITCH OPERATION AT WH IS GOOD. INTERNAL GLASS FUSE IS GOOD AND OUT PUT VOLTAGE TO CONTROL IS GOOD. WIRE CONNECTIONS TO CONTROL PANEL TEST GOOD. TECH CAN MOVE WIRING FOR CONTROL AT BASE OF BOARD AND CONTROL WILL TURN ON AND HESS, RON Customer #: 91431 OFF, INDICATING A BAD SECTION OF WIRE A BASE. THESE TEST SHOW IT IS A BAD CONTROL PANEL.
partial-match • confidence 0.55
correction
REMOVE AND REPLACE THE CONTROL PANEL.
partial-match • confidence 0.44
correction
REMOVE AND REPLACE THE CONTROL PANEL.
partial-match • confidence 0.44
complaint
CS THAT THE DRAIN IN THE KITCHEN HAS STATED TO LEAK
partial-match • confidence 0.44
complaint
CS THAT THE DRAIN IN THE KITCHEN HAS STATED TO LEAK
partial-match • confidence 0.44
cause
TECH FOUND LEAK AT FITTING TO P-TRAP.
partial-match • confidence 0.44
cause
TECH FOUND LEAK AT FITTING TO P-TRAP.
partial-match • confidence 0.44
correction
REMOVED FITTING AND LUBRICATED SEAL, REINSTALLED FITTING AND NO LEAK FOUND AT THIS TIME.
partial-match • confidence 0.52
correction
REMOVED FITTING AND LUBRICATED SEAL, REINSTALLED FITTING AND NO LEAK FOUND AT THIS TIME.
partial-match • confidence 0.52
Evidence Thread
Stephanie Davis
dealer_or_external • May 20, 2025, 10:54 AM
@Jules E @Tonya E Cust has paid dep and would like to order slide toppers on line 3. @Cole P said they have paid a dep.
Jules Elmore
dealer_or_external • May 20, 2025, 11:13 AM
@Cole P @Tonya E Need measurements for slidetoppers.
Cole Perkins
dealer_or_external • May 20, 2025, 11:14 AM
@Jules E 151" and 83" its on the WO
Ashlee Olsen
processor • May 20, 2025, 11:30 AM
submitted PA#KZ606958
Ashlee Olsen
processor • May 20, 2025, 2:13 PM
approved line 1 .7
line 2 .2
Jules Elmore
dealer_or_external • May 20, 2025, 3:31 PM
Parts on order PO#17026
Stephanie Davis
dealer_or_external • May 21, 2025, 10:52 AM
@Jules E @Tonya E Approved to order part for line 1
Jules Elmore
dealer_or_external • May 21, 2025, 12:01 PM
@Stephanie D @Tonya E Response from KZ about this:
Fogatti warranty usually will ship these direct to you
I have copied your warranty rep to look into claim KZ606958
Jules Elmore
dealer_or_external • May 21, 2025, 3:29 PM
Slidetoppers are here for this customer.
Jules Elmore
dealer_or_external • May 27, 2025, 8:37 AM
@Stephanie D @Tonya E I don't know if this water heater part is here yet but this is what I got from KZ while I was on vacation
Correct Fogatti will be sending the replacement part. USPS tracking number: 9200190375673200001131
Tonya England
dealer_or_external • May 27, 2025, 8:47 AM
@Jules E @Stephanie D This part did not come in while you were off. I looked up the tracking number provided and it is out for delivery today.
Jules Elmore
dealer_or_external • May 27, 2025, 2:45 PM
@Stephanie D The Fogatti water heater part is here. This was sent by Fogatti at no charge.
Ashlee Olsen
processor • May 30, 2025, 11:47 AM
submitted C#KZ606958
Ashlee Olsen
processor • Jun 10, 2025, 3:02 PM
paid $ 157.50 5/30
Claim Files
25342,25429 check.pdf
pdf • Jun 18, 2025, 9:26 AM • 503,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/25342,25429 check.pdf
Paid claim.pdf
pdf • Jun 10, 2025, 3:02 PM • 13,356 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/Paid claim.pdf
COMPLETED WO.pdf
pdf • May 30, 2025, 10:19 AM • 413,468 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/COMPLETED WO.pdf
WO.pdf
pdf • May 20, 2025, 10:40 AM • 413,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25429/WO.pdf
WO.pdf
pdf • May 20, 2025, 10:37 AM • 413,836 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25429/WO.pdf