Claim Detail

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Visible scene: Front of a travel trailer coupled to a pickup truck in an RV lot. Damage/condition observed: - No clear visible damage, cracks, bent frame, or missing components evident in this image. - Hitch, A-frame, propane cover, jack, safety chains, and weight-distribution/sway-control bars appear installed and connected. - Trailer front cap/graphics and lower black diamond plate are visible; no obvious defect shown from this angle. Parts/components visible: - Trailer front cap and lower r

Human interpretation • confidence 0.00

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Warranty image (IMG_3388.JPG) shows the front A-frame/tongue area of a Forest River/Rockwood travel trailer hitched to a pickup at a service/dealer lot. Visible components: - Tow vehicle rear bumper/receiver and hitch shank - Trailer coupler, safety chains, breakaway cable area - A-frame tongue - Electric tongue jack/landing jack with foot pad - Dual propane tank cover - Front lower diamond-plate rock guard - Battery disconnect switch/label area - Front wall graphics with “RW” marking Visible

Human interpretation • confidence 0.00

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- **Unit/area shown:** Exterior rear/curb-side upper corner of a Forest River Rockwood **MINILITE** travel trailer. - **Visible components:** Rear wall, curb-side wall, roof edge/gutter trim, rear ladder, upper marker lights, rear bumper, taillights, entry door/assist handle, awning roller/tube and rear awning arm/bracket, side graphics, wheels/fender area. - **Visible damage/condition:** No major impact damage visible. Possible concern at the **upper rear curb-side roof/corner seam** near the l

Human interpretation • confidence 0.00

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Rear exterior of a Forest River Rockwood Mini Lite travel trailer. - **Visible condition/damage:** No clear physical damage is visible in this photo. Rear wall, roof edge trim, ladder, lights, bumper, spare tire cover, and decals appear generally intact from this distance. Any defect being claimed is not obvious in the image. - **Parts/components shown:** Rear fiberglass wall, upper marker/clearance lights, rear camera/center upper light housing, roof A/C or roof vent visible above roofline, bl

Human interpretation • confidence 0.00

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Exterior curb/entry side of a Forest River Rockwood “MINI LITE” travel trailer. Visible components include entry door, grab handle/steps area, side windows, awning/upper rail area, exterior vents/caps, storage/service doors, tandem wheels/fender, decals, and rear corner trim. No obvious close-up damage is clearly visible in this wide image. The long black upper side/awning/roof-edge area appears slightly uneven/wavy in places, but this is not definitive from the photo. Exterior panels, decals,

Human interpretation • confidence 0.00

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- **Visible area:** Passenger/curb side exterior of a Forest River travel trailer/RV, upper sidewall and lower service-panel area. - **Components shown:** Long black patio awning/awning roller or housing along roofline, awning arm/bracket at right front edge, round exterior speakers/vents, black exterior light/fixture, tinted windows, baggage/service doors, utility/vent grilles, wheel/fender, side graphics. - **Visible damage:** No clear, confirmed damage visible in this photo. Awning/roller and

Human interpretation • confidence 0.00

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Visible RV exterior roadside/curbside area with a black power awning assembly: awning roller/cassette along upper sidewall and vertical front awning arm/track near a compartment door/window. The upper awning head/end cap area appears slightly misaligned or possibly cracked/loose, with a small black protruding piece near the roof edge; exact damage is not fully clear from this angle. Sidewall, window, access doors, decals, and lower warning labels are visible; label text is not readable. A tow ve

Human interpretation • confidence 0.00

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Exterior rear/roadside view of a Forest River Rockwood Mini Lite travel trailer. - **Visible components:** rear wall, roof edge/gutter trim, upper red clearance lights, rear window, spare tire cover, bumper/hitch area, side awning assembly/arms, side entry door, dual axles, roof A/C visible near roofline. - **Visible condition/damage:** No clear major impact damage visible. There are vertical dirt/water streaks down the rear wall. The upper rear/side roof-corner trim area appears to be the main

Human interpretation • confidence 0.00

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- **Visible damage:** Possible separation/lift at the **upper rear roof/side corner trim or gutter/roof edge molding**. A dark horizontal trim piece near the top rear corner appears protruded or not fully seated, with shadow/gap underneath. No clear wall panel cracking or major impact damage visible. - **Parts/components shown:** Exterior RV sidewall with graphics, rear vertical corner trim, roof edge/awning/gutter trim area, lower black skirt panel, rear side marker light, utility/access panel.

Human interpretation • confidence 0.00

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- **Visible items/components:** Exterior RV identification/label area on a Forest River/Rockwood unit. Shows Forest River oval logo, Rockwood model label, QR code, RVIA certification seal, and “Saving Our Environment” sticker. - **Readable text:** “FOREST RIVER,” “GOSHEN, IN • CORPORATE HEADQUARTERS,” “Rockwood,” “2511S,” “REAR BATHROOM,” “SAVING OUR ENVIRONMENT,” and RV Industry Association seal text partially visible. - **Damage observed:** No clear physical damage visible in this photo. Dark

Human interpretation • confidence 0.00

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- **Visible damage/parts:** No RV damage or component defect is visible in this image. Photo shows a printed work order lying on a keyboard; no refrigerator/vent part is shown. - **Document context:** Tri-Am RV Center work order paperwork. Visible W/O **25337**; appointment date **25 APR 2025, 11:00am**. Job shown as **“Job #: 1 - Warranty”** with **Status: In Progress**. - **Relevant repair text:** Line begins: **“CS THEY HAVE A FRIDGE RECALL VENT NOT…”** (remainder cut off). This suggests the

Human interpretation • confidence 0.00

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Warranty image summary – IMG_3404.JPG: - **Visible area/component:** Front/roadside upper corner of a Forest River travel trailer, likely Rockwood “MINI” model. Front cap, large tinted front window, sidewall graphics, A-frame/tongue, propane cover, and lower front diamond-plate/black rock guard visible. - **Damage/issue observed:** At the **upper left/front roof-to-side/front-cap corner**, the black exterior trim/molding or gutter/edge rail appears **lifted, separated, or not seated flush**. Po

Human interpretation • confidence 0.00

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Exterior passenger/curb side of Forest River travel trailer (Mini Lite/“MINI” partial front graphic visible). - **Visible issue/damage:** At the upper front sidewall/roof transition, the black roof/side trim or awning rail area appears lifted/misaligned with a visible gap/separation near the front cap radius. Possible loose/failed molding/rail or sealant at the top front corner. - **Components shown:** Power awning tube and vertical awning arm, sidewall/front cap seam trim, exterior storage doo

Human interpretation • confidence 0.00

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Exterior passenger-side view of a Forest River Rockwood “MINI LITE” travel trailer. Visible components include the long roofline awning assembly/roller, awning arms/brackets, sidewall graphics, slide-out/front wall seam area, window, entry door, wheels/fenders, and lower skirt panels. Visible damage: none clearly identifiable in this photo. The awning appears deployed or partially extended along the side, but no obvious tears, bent arms, missing hardware, or sidewall damage are visible from thi

Human interpretation • confidence 0.00

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Rockwood Mini Lite travel trailer side view; awning is extended and hardware is visible.

Human interpretation • confidence 0.93

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Exterior curb-side/front area of a Forest River travel trailer. Entry door and black awning arms are visible, along with front side window, decals, lower black skirting, utility hookups, access panel, amber marker light, and hitch/tongue area. Awning appears extended or partially extended. No obvious physical damage is clearly visible in this photo; seams/trim and door area appear generally intact from this distance. Several small warning/utility labels are present near the hookups and tongue, b

Human interpretation • confidence 0.00

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Exterior passenger-side view of a Forest River Rockwood/Flagstaff “MINILITE” travel trailer. - **Visible components:** large slide-out room with black perimeter trim/seals, exterior sidewall graphics, black lower skirt/compartment doors, awning/slide-topper tube and support arms/brackets mounted above the slide, wheels/fenders, fresh-water/drain area. - **Visible damage/condition:** no clear structural damage, cracks, missing parts, or obvious deformation visible in this photo. Awning/topper ar

Human interpretation • confidence 0.00

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Blurry photo of a printed Tri-Am RV service/warranty document, not a clear damage close-up. - **Visible repair/claim text:** “RECALL VENT NOT CUT LARGE ENOUGH” and “OPUS EXTERNAL” appear on the claim/complaint section. - **Dealer/document info visible:** Tri-Am RV Center of East Tennessee Inc., 1202 Idell Road, Bulls Gap TN 37711; phone/fax and website partially readable. - **Unit info partially readable:** Stock # appears to be 16840; 2024 Forest River Rockwood Mini Lite; model/serial details

Human interpretation • confidence 0.00

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Front/roadside exterior of a Forest River Rockwood “MINI LITE” travel trailer. Visible components include front cap with large tinted window, roof/front marker area, sidewall graphics, LP/utility ports and warning labels, A-frame/tongue, jack, battery box/disconnect label, and front storage/underbody area. No clear damage is visible in this photo; lighting/glare and distance make surface condition hard to assess. Labels/text readable/partially readable: “MINI LITE,” “RW,” “BATTERY DISCONNECT,

Human interpretation • confidence 0.00

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- **Visible damage:** No specific damage is visible or documented in this image. Photo is a distant exterior lot view; no close-up defect area. - **Vehicle/parts shown:** Forest River-style travel trailer labeled **“MINILITE”** on side, hitched to a gray pickup truck. Visible components include sidewall, entry door, windows, tandem axles, roof A/C/vents, rear ladder/rail area, hitch/tongue area. - **Labels/text:** “MINILITE” readable on the trailer side. Other background RV branding is too dista

Human interpretation • confidence 0.00

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Warranty claim photo shows a printed Tri-Am RV work order, not physical damage. - **Visible item/component:** Service paperwork/work order for a 2024 Forest River Rockwood Mini 2511S. - **Claim/repair context:** Job #1 – Warranty; status “In Progress.” - **Reported concern:** “CS THEY HAVE A FRIDGE RECALL VENT NOT CUT LARGE ENOUGH.” - **Parts/services listed:** Other Services code “SSE” – “SHOP SUPPLIES EXTERNAL.” - **Key identifiers visible:** W/O 25337; stock #10840; model 2511S; serial/VIN a

Human interpretation • confidence 0.00

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Image shows the inside of a white refrigerator/freezer compartment. Visible components include interior liner walls, rear vent slots, shelf supports, a glass/plastic shelf, and a small round thermostat/light/control button on the rear wall. Minor brown/yellow staining or residue is visible along the front edge of the shelf and lower interior area; no obvious cracks, broken parts, or missing components are clearly visible. No labels, serial tags, or document/screenshot text are present. Repair/c

Human interpretation • confidence 0.00

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Interior of an RV refrigerator/freezer compartment. Visible components include white plastic liner/back wall, ventilation slots, a glass/plastic shelf, side shelf supports, and an upper light/control housing area. No readable labels or document text are visible. Damage is not clearly evident in this photo; there may be minor scuffing/marking or a small irregular area near the front/right edge of the shelf, but no obvious crack, break, or detached part is confirmed from the image. Repair/claim

Human interpretation • confidence 0.00

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Interior of an RV refrigerator/freezer compartment with a utility knife placed on the shelf/floor for scale. Visible issue appears to be a small vertical gouge/scratch or abrasion on the left rear interior plastic wall/panel. No obvious cracking, broken shelf, or displaced component visible. Components shown include white molded plastic liner, shelf ledges/brackets, rear circular plug/button, and smooth shelf/floor surface. Tool label visible: “DEXTER” on red/black utility knife. Repair/claim

Human interpretation • confidence 0.00