Claim explorer / evidence thread
Claim 25283
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/job 2 tag.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Jul 9, 2025, 12:42 PM • processor • paid $1232.60 7/8 check #2998052
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 2 • info / missing-doc asks 13 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows the interior/storage area of a trailer/RV compartment with a black metal rack/bracket assembly mounted beside an “EASY REEL” hose reel unit. Yellow overlay text reads “WO # 25283,” linking photo to claim/case 25283 / job 2.
Visible items/components:
- Black metal mounted holder/rack with multiple shelves/curved cutouts.
- Easy Reel hose reel housing with blue hose/fitting visible.
- Adjacent pegboard/perforated panel and storage items below/right.
Damage/issue observed:
- No clear
Human interpretation • confidence 0.00
parts-photo
Image shows a black glossy metal/plastic component area with a small silver data tag/serial label attached. The tag appears to read approximately “202202230” but is blurry/glare-obscured.
Visible overlay text:
- “WO # 25283”
- “Data tag”
No clear damage or failed component is visible in this photo; it appears to be documentation of the unit/data tag for warranty claim/work order linkage. Claim linkage: case/work order 25283, file “job 2 data tag.jpg.”
Human interpretation • confidence 0.00
supporting-image
RV window shade/screen area shown; damage not clearly visible.
Human interpretation • confidence 0.46
supporting-image
Warranty image for case 25283 / Line 1 shows an RV exterior awning/slide-out style fabric panel extended beside the white sidewall and black mounting/guide rail. Visible issue appears to be a small tear/frayed spot or puncture at the lower-left edge of the dark woven fabric near the rail/hem seam. Awning arm/hardware is visible at the right side. No labels or document text are visible. This photo supports a claim line related to awning/fabric edge damage or repair/replacement.
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1 (5) – Case 25283 / tri-1202 / nuCamp
- Visible component: Gray RV awning/slide-topper fabric extended over a slide-out or side opening, with black metal roller/arms/rail and adjacent white RV exterior wall.
- Visible condition/damage: Fabric shows noticeable rippling/waviness/sagging across its span. No clear tear, puncture, or broken hardware is visible in this photo.
- Parts/components shown: Awning/slide topper fabric, side mounting rail/track, black support/roller hardwar
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 1: Close-up of RV/trailer exterior awning assembly. Visible components include black awning fabric, roller tube/end cap, support arm/bracket hardware, lower awning rail/track, and white exterior sidewall.
Visible condition/damage: awning fabric appears uneven/wrinkled along the rolled edge with possible abrasion/fraying near the side edge; no clear crack or break in metal hardware is visible from this angle. Assembly appears partially extended or being inspected/serviced in a s
Human interpretation • confidence 0.00
supporting-image
- **Claim/file linkage:** Case 25283, dealer tri-1202, manufacturer nuCamp, paid claim stage; image labeled **LINE 1 (6).JPG**, likely supporting claim line 1.
- **Visible component:** Exterior RV slide-out/awning topper assembly: black fabric panel extended over/along the side wall, roller tube at the outer/front edge, side rail/track and black support/end hardware visible.
- **Visible condition/damage:** Fabric shows pronounced waviness/rippling and sagging across the span. Front/outer edge ap
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 2.JPG) shows an interior utility/storage compartment with a black metal mounting/bracket assembly and a MORryde “EASY REEL” hose/cable reel mounted at right. Visible components include screws/fasteners, corrugated black conduit/hose, yellow and orange electrical-style connectors/cords, a paper towel roll, and black/blue storage items below.
No clear breakage, crack, deformation, missing fasteners, or fluid leak is visible in this photo. Some surfaces show glare/dust/s
Human interpretation • confidence 0.00
supporting-image
Photo shows RV awning corner/arm hardware; no clear damage visible.
Human interpretation • confidence 0.56
supporting-image
Tape measure shown at awning/rail area; no clear damage or unit identity visible.
Human interpretation • confidence 0.62
supporting-image
Warranty claim image shows a close-up of an interior/exterior trim or panel joint with visible separation/gap along a vertical seam. The black trim/edge strip appears pulled away or uneven, with exposed adhesive/caulk or raw material and dirt/debris in the joint. Adjacent gray/black panels and two screw heads are visible; no readable labels or document text are present.
Likely repair context: reseat/secure trim or panel edge, clean joint, re-caulk/seal as needed, and verify fasteners/panel alig
Human interpretation • confidence 0.00
supporting-image
RV awning assembly shown with upper arm/bracket appearing misaligned or loose.
Human interpretation • confidence 0.70
supporting-image
Tape measure documents about 6-7 inches clearance near a wall/panel; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
RV side awning area shown; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Exterior upper side panel/trim area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Photo shows RV awning/side near service bay; no obvious damage visible.
Human interpretation • confidence 0.55
supporting-image
Photo shows exterior RV side awning assembly partially extended near service bay.
Human interpretation • confidence 0.62
supporting-image
Exterior slide/sidewall trim or seal appears misaligned with visible gap at upper corner.
Human interpretation • confidence 0.66
supporting-image
Close-up shows a bracket/stop with worn or abraded pad material.
Human interpretation • confidence 0.78
supporting-image
Photo shows a damaged/bent awning arm or upper bracket on trailer side.
Human interpretation • confidence 0.72
supporting-image
Close-up of exterior trim/bracket area with seam gap or rough sealant visible.
Human interpretation • confidence 0.45
supporting-image
Photo shows Easy Reel component/label; no clear visible damage.
Human interpretation • confidence 0.72
supporting-image
Close-up of a support arm/bracket area with a visible gap or misalignment at the mount.
Human interpretation • confidence 0.55
supporting-image
Photo shows a black metal assembly with blue lever and knob; minor surface scuffs visible.
Human interpretation • confidence 0.64
Claim Lines
complaint
KITCHEN SLIDE TOPPER MATERIAL IS NOT CORRECT AND BUNCHING UP
needs-review • confidence 0.31
complaint
KITCHEN SLIDE TOPPER MATERIAL IS NOT CORRECT AND BUNCHING UP
needs-review • confidence 0.31
complaint
KITCHEN SLIDE TOPPER MATERIAL IS NOT CORRECT AND BUNCHING UP
needs-review • confidence 0.06
cause
THE TUBE IS BOWED IN THE MIDDLE AND CAUSING THE MATERIAL TO NOT ROLL UP CORRECTLY.
needs-review • confidence 0.31
cause
THE TUBE IS BOWED IN THE MIDDLE AND CAUSING THE MATERIAL TO NOT ROLL UP CORRECTLY.
needs-review • confidence 0.31
cause
THE TUBE IS BOWED IN THE MIDDLE AND CAUSING THE MATERIAL TO NOT ROLL UP CORRECTLY.
needs-review • confidence 0.05
correction
REMOVE AND REPLACE THE COMPLETE SLIDE TOPPER HARDWARE AND KYKERS EXTREME AUTOMOTIVE, Customer #: 59072 MATERIAL. THERE IS NOT TAG ON THIS SLIDE TOPPER.
partial-match • confidence 0.35
correction
REMOVE AND REPLACE THE COMPLETE SLIDE TOPPER HARDWARE AND KYKERS EXTREME AUTOMOTIVE, Customer #: 59072 MATERIAL. THERE IS NOT TAG ON THIS SLIDE TOPPER.
partial-match • confidence 0.35
correction
REMOVE AND REPLACE THE COMPLETE SLIDE TOPPER HARDWARE AND KYKERS EXTREME AUTOMOTIVE, Customer #: 59072 MATERIAL. THERE IS NOT TAG ON THIS SLIDE TOPPER.
needs-review • confidence 0.11
complaint
POWER CORD WILL NOT RETRACT AND ROLL UP
needs-review • confidence 0.24
complaint
POWER CORD WILL NOT RETRACT AND ROLL UP
needs-review • confidence 0.24
complaint
POWER CORD WILL NOT RETRACT AND ROLL UP
needs-review • confidence 0.03
cause
REEL IS NOT WORKING AND WILL NOT ROLL UP. IT WILL WORK FOR JUST A SECOND AND THEN NOTHING.
partial-match • confidence 0.36
cause
REEL IS NOT WORKING AND WILL NOT ROLL UP. IT WILL WORK FOR JUST A SECOND AND THEN NOTHING.
partial-match • confidence 0.36
cause
REEL IS NOT WORKING AND WILL NOT ROLL UP. IT WILL WORK FOR JUST A SECOND AND THEN NOTHING.
needs-review • confidence 0.12
correction
REMOVE AND REPLACE THE POWER CORD REEL THEN TEST
partial-match • confidence 0.36
correction
REMOVE AND REPLACE THE POWER CORD REEL THEN TEST
partial-match • confidence 0.36
correction
REMOVE AND REPLACE THE POWER CORD REEL THEN TEST
needs-review • confidence 0.12
Evidence Thread
Ashlee Olsen
processor • Apr 23, 2025, 5:09 PM
submitted PA#2274696
Ashlee Olsen
processor • Apr 24, 2025, 11:12 AM
FR feedback: Sent to vendor for review
Ashlee Olsen
processor • Apr 25, 2025, 11:00 AM
@Stephanie D FR feedback: Please fill out the attached Lippert slide topper form I've added in dropbox. They are also asking for a picture of complete topper from a straight on view. Thank you!
Ashlee Olsen
processor • May 1, 2025, 4:58 PM
approved line 1 1
05/01/2025MUnderwood@forestriverinc.comPER VENDOR Case Number: 5803384 VIN: RS233105 Hello Morgan Underwood, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new slide topper and 1 hour of labor.
line 2 .5
05/01/2025MUnderwood@forestriverinc.comPER VENDOR I have RGA #05012025015 created for this, we’ve approved .50 hours to replace (1) REEL56-014 cord reel, we do not need the old one returned. A photo of the silver serial number sticker from the bottom side of the motor housing will be required with the claim
Stephanie Davis
dealer_or_external • May 2, 2025, 9:52 AM
@Jules E @Tonya E
Approved to order part(s) for:
Line 1
Line 2
Jules Elmore
dealer_or_external • May 6, 2025, 10:54 AM
@Stephanie D Parts on order on PO#16973.
Tonya England
dealer_or_external • May 23, 2025, 11:57 AM
@Jules E @Stephanie D Power cord reel is here.
Stephanie Davis
dealer_or_external • Jun 4, 2025, 4:42 PM
Part update please
Stephanie Davis
dealer_or_external • Jun 17, 2025, 3:05 PM
@Jules E Can I get a part update please. Last update I see was when the power cord reel came in from @Tonya E on May 23. Can you please verify if both parts are here, please. Thanks!
Jules Elmore
dealer_or_external • Jun 18, 2025, 10:22 AM
@Stephanie D @Tonya E Sorry about this one. The reel is here and I believe that Yearout done the slidetopper.
Stephanie Davis
dealer_or_external • Jun 18, 2025, 10:40 AM
@Jules E Ok, I will close this up. I was not aware the parts were here since last update in May, Thanks.
Ashlee Olsen
processor • Jun 18, 2025, 1:48 PM
submitted C#2274696
Ashlee Olsen
processor • Jun 19, 2025, 12:23 PM
@Stephanie D FR feedback:
line 2
06/19/2025sally_miller@forestriverinc.comADVISE:: SUBMIT PICTURE OF SILVER SERIAL TAG ON BOTTOM OF EZ REEL TO CONTINUE PROCESSING. VENDOR REQUIRES THIS PICTURE TO AUTHORIZE
Ashlee Olsen
processor • Jun 23, 2025, 1:38 PM
@Stephanie D FR feedback:
06/23/2025sally_miller@forestriverinc.comA photo of the silver serial number sticker from the bottom side of the motor housing will be required with the claim. PER VENDOR:: THIS IS A REQUIREMENT OF CLAIM WILL BE DENIED
Stephanie Davis
dealer_or_external • Jun 24, 2025, 11:03 AM
@Ashlee O I have contacted the customer and I have been waiting on the photo. I will reach out again. @Cole P could you please reach out to Dale and see if you have luck reaching him for the photo, please.
Ashlee Olsen
processor • Jun 27, 2025, 1:03 PM
@Stephanie D
06/26/2025sally_miller@forestriverinc.comADVISE::: FINAL ATTEMPT:: IF NO PICTURE SUBMITTED CLAIM WILL BE DENIED. WHEN PICTURE AVAILABLE YOU CAN SUBMIT NEW CLAIM.
Stephanie Davis
dealer_or_external • Jun 27, 2025, 2:25 PM
@Ashlee O I have called this customer and no return call back. This is one of my owners' good friends, I will get with Russ on contacting him.
Stephanie Davis
dealer_or_external • Jul 1, 2025, 3:29 PM
@Ashlee O I have attached the requested photos finally!
Ashlee Olsen
processor • Jul 9, 2025, 12:42 PM
paid $1232.60 7/8 check #2998052
Claim Files
25154,25629,25611,25283 PD CHECK.pdf
pdf • Jul 18, 2025, 10:37 AM • 405,433 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/25154,25629,25611,25283 PD CHECK.pdf
Paid claim.pdf
pdf • Jul 9, 2025, 12:42 PM • 351,337 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/Paid claim.pdf
COMPLETED WO.pdf
pdf • Jun 18, 2025, 11:16 AM • 417,604 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/COMPLETED WO.pdf
LCI slide topper form.pdf
pdf • Apr 25, 2025, 2:54 PM • 533,900 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/LCI slide topper form.pdf
Lippert form.pdf
pdf • Apr 25, 2025, 10:58 AM • 1,036,709 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/Lippert form.pdf
WORK ORDER.pdf
pdf • Apr 23, 2025, 4:43 PM • 414,432 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25283/WORK ORDER.pdf