Claim explorer / evidence thread
Claim 25268
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 37
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
37
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 19, 2026, 2:56 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25268/LINE 1 SPOTS ON WALL REQUESTED PHOTO.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
May 21, 2025, 11:44 AM • processor • @Stephanie D FR feedback line 1:
Feedback05/21/2025jcheshier@forestriverinc.comTHESE PICTURES DON'T SHOW ANY MARKS ON THE WALLS PLEASE ATTACH THE CORRECT PICTURES IN THE NEXT 7 DAYS OR THIS WILL BE DENIED. THANK YOU
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 1 • info / missing-doc asks 9 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Mesh shade/screen appears detached or misaligned along lower track/frame.
Human interpretation • confidence 0.63
supporting-image
Claim line 13 image shows the exterior side wall of a Forest River RV/trailer around a large black-framed window.
- **Visible components:** Large rectangular tinted window with black trim/frame, white fiberglass/Filon sidewall, model badge area, small round exterior fixture/light, decals.
- **Visible damage/condition:** No obvious broken glass or frame damage. The white sidewall to the right/lower-right of the window shows subtle waviness/indentation and light scuff/discoloration, but details a
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 7 (6).jpg shows a close-up of an RV entry/step or threshold assembly.
- **Visible components:** Aluminum threshold/step rail, black rubber/vinyl edge trim or weatherstrip, black metal mounting plate/bracket with multiple silver hex-head bolts, lower black tread/trim piece.
- **Visible damage/condition:** The black rubber/vinyl trim at the corner/edge appears misaligned, cut, torn, or separated, leaving a gap at the corner. There is also a visible crack/split or stress mark in t
Human interpretation • confidence 0.00
supporting-image
Claim line 7 image shows a close-up of an exterior RV step/frame or threshold assembly.
- **Visible components:** Aluminum/silver frame rail, black rubber/vinyl trim or seal, black mounting plate/bracket, multiple shiny hex-head bolts/nuts, lower black tread/edge piece.
- **Visible issue/damage:** Black side trim/seal appears not fully seated or cut/ending short at the corner, exposing rough weld/adhesive-like blobs along the aluminum edge. Lower black trim/tread edge shows scuffs and possible
Human interpretation • confidence 0.00
supporting-image
RV side/window shown with Rogue branding and unit ID label; no clear damage visible.
Human interpretation • confidence 0.74
supporting-image
Close-up of a round RV window/porthole in a black exterior frame on a white Forest River sidewall. Interior screen mesh is visible behind the glass, with strong reflection of the person taking the photo.
Visible labels/text on glass include Lippert branding and safety-glass markings, partially readable: “LIPPERT,” “TEMPERED SAFETY GLASS,” “DOT 399,” “AS-3,” “3.1mm Privacy,” and a PN/serial line that appears to include “000711332” (partially obscured/mirrored).
Damage/condition: no clear cracke
Human interpretation • confidence 0.00
supporting-image
Claim line 13 image shows a close-up through/against a black-framed RV glass window/pane. Visible issue appears to be light scuffing/smudging or residue/clouding near the glass edge/seal area; no clear crack or broken glass is visible.
Components/labels visible:
- Black window/glass frame or gasket.
- Tempered safety glass marking.
- Readable label fragments include “TEMPERED,” “DOT 368,” “AS3,” “VIA-1000,” “CH 1335,” and “3.3 mm,” with additional certification text partially obscured.
- Reflec
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (LINE 7) shows a close-up of an interior RV compartment/slide/bed-lift style mechanism area.
- **Visible components:** Metal bracket/plate with bolts, cable/loop hardware, black cylindrical bar/track, aluminum rail/trim, textured gray flooring, beige wall paneling.
- **Visible condition/damage:** The black trim/track area appears misaligned or separated with a visible gap at the wall/rail junction. There may be rubbing or loose hardware/fitment concern near the bracket, but
Human interpretation • confidence 0.00
supporting-image
- **Visible subject:** Exterior passenger/side wall of a 2025 Forest River Rogue 29SUT toy hauler/RV, photographed on a dealer lot.
- **Highlighted area:** Red hand-drawn circle around the upper/mid sidewall area containing a small rectangular window, graphics/decals, and lower skirt/underbody area.
- **Visible damage/concern:** No clear physical damage is definitively visible from this image. The circled area may be indicating a suspected sidewall/window/trim or decal issue, but the photo is to
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File “LINE 7 (30.jpg” for case 25268, claims-paid stage.
Visible context/components: Interior RV opening with a large gray textured panel/door or hatch, aluminum/metal frame track, hinge/strut hardware, brackets, screws, trim, and adjacent wall/ceiling paneling.
Visible damage/condition: Upper-left area above the frame shows a loose/torn black material or seal/cover tucked near the corner. No clear breakage of the main gray panel or hardware is visible from this angle.
Lab
Human interpretation • confidence 0.00
supporting-image
- **Visible issue/damage:** Small dark protruding fastener/screw or staple point visible in a light wood/plywood panel surface. Minor surrounding surface discoloration/scuffing; no large crack or structural break visible.
- **Parts/components shown:** Interior wood/plywood panel or substrate, with black trim/edge at upper left.
- **Labels/text:** Faint factory stamp/markings on plywood; mostly unreadable.
- **Repair context:** Likely documentation of an exposed/protruding fastener or defect in p
Human interpretation • confidence 0.00
supporting-image
Visible item: Exterior side of a Forest River/Wildwood travel trailer, with an orange circle marking the mid-side window area.
Damage/concern visible: No clear breakage is visible; the circled area appears to be documenting the exterior wall/window region. Possible concern may be around the window or sidewall surface, but damage is not definitively identifiable from this photo.
Parts/components shown:
- Sidewall exterior panel
- Rectangular black-framed window
- Adjacent exterior compartment/a
Human interpretation • confidence 0.00
supporting-image
Image shows a printed inspection/warranty photo being held in front of a RV/trailer.
- **Unit/document text visible:** “2025 ROGUE 295UT”, “VIN:05513”, “Stock #11087”. Filename indicates **LINE 13 (7).jpg**.
- **Visible components:** exterior side/rear wall of a toy hauler/RV, upper roof/side trim area, graphics/decals, side window, rear corner/taillight area, and surrounding dealer lot.
- **Damage condition:** No clear physical damage is visible in this image. The photo mainly documents the un
Human interpretation • confidence 0.00
supporting-image
Interior panel/mesh appears loose or sagging within black frame.
Human interpretation • confidence 0.67
supporting-image
RV manufacturer/VIN label visible; no clear damage shown.
Human interpretation • confidence 0.74
supporting-image
Claim line linkage: File named “LINE 9 (3).jpg,” likely supporting claim line 9.
Visible damage/issue: Close-up of an interior wood-look panel/floor/trim area showing an exposed/damaged fastener hole or missing/stripped screw head near a black channel/trim seam. There is a visible gap/dark recess along the trim edge.
Components shown: Wood-look laminate/panel surface, black trim/channel, adjacent beige/tan strip, screw/fastener location.
Labels/text: No readable labels, tags, or document text
Human interpretation • confidence 0.00
supporting-image
Photo shows Forest River VIN/weight label on door frame; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Interior cabinet area shown; no obvious damage visible.
Human interpretation • confidence 0.54
supporting-image
Close-up of RV interior hinge/strut bracket hardware; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Light-colored interior wall shows multiple pale spots/streaks near switches.
Human interpretation • confidence 0.76
supporting-image
Interior wall panel shows visible streaking/scuff marks near switches.
Human interpretation • confidence 0.62
supporting-image
Claim line linkage: Image file “LINE 13 (8).jpg” appears to document claim line 13.
Visible damage/condition: Red markup circles a dark glossy exterior surface with visible scuffs/scratches or abrasion marks. Exact depth/severity unclear due glare/reflection and focus.
Parts/components shown: Close-up of an RV exterior area near a light-colored molded trim/window or door-frame edge; dark tinted/glossy panel below/behind it. A hand is holding or pulling the trim edge slightly.
Labels/text: No
Human interpretation • confidence 0.00
supporting-image
Close-up of RV hardware/cable bracket with possible bent or loose retaining piece.
Human interpretation • confidence 0.54
supporting-image
Close-up shows light scratches/scuffs on glass or panel near black frame.
Human interpretation • confidence 0.67
Claim Lines
complaint
SLIDE ROOM WALL AND CEILING HAS SEVERAL SPOTS AND THIS MAKES PANEL LOOK SPOTTED
partial-match • confidence 0.62
complaint
SLIDE ROOM WALL AND CEILING HAS SEVERAL SPOTS AND THIS MAKES PANEL LOOK SPOTTED
partial-match • confidence 0.62
complaint
SLIDE ROOM WALL AND CEILING HAS SEVERAL SPOTS AND THIS MAKES PANEL LOOK SPOTTED
partial-match • confidence 0.36
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
COLOR AND BLEND SPOTS TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.38
correction
COLOR AND BLEND SPOTS TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.38
correction
COLOR AND BLEND SPOTS TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.12
complaint
GENERATOR COMPARTMENT DOOR HAS DEEP SCRATCHES
needs-review • confidence 0.16
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE COMPARTMENT DOOR
needs-review • confidence 0.12
complaint
COMPARTMENT DOOR TRIM IS SCRATCHED IN SEVERAL PLACES
needs-review • confidence 0.15
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
COLOR AND BLEND TRIM
needs-review • confidence 0.04
complaint
FURRION COVER ON CEILING (A/C) IS SCRATCHED
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE A/C COVER ON THE INTERIOR
needs-review • confidence 0.08
complaint
INTERIOR DOOR HAS SCUFFS ON IT
needs-review • confidence 0.16
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.05
complaint
RAMP DOOR HAS DAYLIGHT COMING IN AROUND UPPER RIGHT AND LEFT *25268* CORNERS
needs-review • confidence 0.12
cause
NOTED ON DAF SEAL AROUND THE RAMP DOOR WAS CUT TO SHORT AND LEAVING A GAP ON BOTH SIDES
needs-review • confidence 0.22
correction
SEAL NEEDS REPLACED ON BOTH SIDES TO MEET AND SEAL CORRECLTY.
needs-review • confidence 0.12
complaint
SLIDE OUT WALL HAS WHITE SPOTS AND A LINE THAT NEEDS BLENDED
needs-review • confidence 0.24
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.03
correction
BLEND AND COLOR AREA
needs-review • confidence 0.05
complaint
SCREWS IN CABINET BESIDE THE FRIDGE ARE COMING THROUGH THE SIDES
needs-review • confidence 0.12
cause
NOTED ON DAF SCREWS USED WERE TO LONG *47602*
needs-review • confidence 0.04
correction
REMOVE SCREWS,FILL HOLES AND REINSTALL WITH SHORTER SCREWS.
needs-review • confidence 0.04
complaint
KITCHEN CABINET SCRATCHED AND CHIPPED
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR,BLEND AND CLEAN THE AREA
needs-review • confidence 0.05
complaint
INTERIOR WALL GOING INTO THE BEDROOM HAS SPOTS THAT WAS NOT BLENDED AFTER FILLED Page 2 of 3 © 2025 Integrated Dealer Systems *25268* W/O: 25268
needs-review • confidence 0.29
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
BLEND AND COLOR THE AREA
needs-review • confidence 0.05
complaint
PARTY DECK FENCE ONLY HAS ONE STRAP
needs-review • confidence 0.00
cause
NOTED ON DAF *25268*
needs-review • confidence 0.00
correction
REPLACE ONE STRAP ON PARTY DECK * THIS MAY ONLY REQUIRE ONE STRAP *
needs-review • confidence 0.03
complaint
WINDOW AND TRIM IS SCRATCHED
needs-review • confidence 0.15
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE WINDOW AND WATER TEST
needs-review • confidence 0.20
Evidence Thread
Ashlee Olsen
processor • Apr 14, 2025, 4:59 PM
submitted PA#2263764
Ashlee Olsen
processor • Apr 15, 2025, 11:32 AM
approved
line 1 .2
line 3 approved to buff out, not replace
line 4 .2
line 5 .1
line 6 .2
line 7 1
line 8 .2
line 9 .2
line 10 .30
line 11 .2
line 12 .05
line 13 From the pictures that are provided, this is sealant and will come off with a Mr. Clean eraser and vinegar
Stephanie Davis
dealer_or_external • Apr 15, 2025, 2:13 PM
@Jules E @Tonya E approved to order parts for:
line 5
line 7
line 12
Jules Elmore
dealer_or_external • Apr 16, 2025, 9:34 AM
@Stephanie D Do we have a measurement of how long the seal needs to be on each side?
Ashlee Olsen
processor • Apr 16, 2025, 11:16 AM
approved
line 1 .2
line 3 .5 approved to buff out, not replace
line 4 .2
line 5 .1
line 6 .2
line 7 1
line 8 .2
line 9 .2
line 10 .30
line 11 .2
line 12 .05
line 13 .5 From the pictures that are provided, this is sealant and will come off with a Mr. Clean eraser and vinegar
Stephanie Davis
dealer_or_external • Apr 16, 2025, 1:36 PM
We do not, the unit is on our lot.
Jules Elmore
dealer_or_external • Apr 17, 2025, 9:32 AM
@Stephanie D Parts on order PO#16909. On job 12 FR said there is no strap missing. Added snip it of this.
Tonya England
dealer_or_external • Apr 21, 2025, 3:19 PM
@Stephanie D @Jules E Seal is here for job 7.
Stephanie Davis
dealer_or_external • Apr 21, 2025, 4:05 PM
Does this complete all parts on order for this unit?
Tonya England
dealer_or_external • Apr 21, 2025, 4:17 PM
@Stephanie D The seal is all that came in today. Get with Julie when she is back tomorrow.
Stephanie Davis
dealer_or_external • Apr 22, 2025, 8:48 AM
@Jules E does this complete the parts on order?
Jules Elmore
dealer_or_external • Apr 22, 2025, 9:59 AM
@Stephanie D No. Still waiting on the interior AC cover.
Stephanie Davis
dealer_or_external • Apr 28, 2025, 11:33 AM
Checking on part update please
Jules Elmore
dealer_or_external • May 2, 2025, 12:46 PM
I am so sorry for the delay. LCI sent the wrong AC box. They are resending on S4946366.
Jules Elmore
dealer_or_external • May 9, 2025, 10:51 AM
@Stephanie D AC box is finally here for this work order.
Ashlee Olsen
processor • May 20, 2025, 3:08 PM
@Stephanie D @Jules E Hi! Do you need a part claimed for line 12?
Jules Elmore
dealer_or_external • May 20, 2025, 3:09 PM
@Stephanie D @Ashlee O No. FR stated there is only one strap there.
Stephanie Davis
dealer_or_external • May 20, 2025, 3:09 PM
I was not showing a part had been ordered, tech stated we had an extra one in the shop.
Ashlee Olsen
processor • May 20, 2025, 3:12 PM
Thank you!
Ashlee Olsen
processor • May 20, 2025, 3:12 PM
submitted C#2263764
Ashlee Olsen
processor • May 21, 2025, 11:44 AM
@Stephanie D FR feedback line 1:
Feedback05/21/2025jcheshier@forestriverinc.comTHESE PICTURES DON'T SHOW ANY MARKS ON THE WALLS PLEASE ATTACH THE CORRECT PICTURES IN THE NEXT 7 DAYS OR THIS WILL BE DENIED. THANK YOU
Claim Files
25181,25268,25321,25158,25482 PD CHECK.pdf
pdf • Jun 9, 2025, 12:36 PM • 397,447 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25268/25181,25268,25321,25158,25482 PD CHECK.pdf
Claim Form.pdf
pdf • May 28, 2025, 1:39 PM • 759,507 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25268/Claim Form.pdf
COMPLETE WO.pdf
pdf • May 20, 2025, 2:40 PM • 421,179 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25268/COMPLETE WO.pdf
25268.pdf
main-pdf • Apr 14, 2025, 4:32 PM • 414,537 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25268/25268.pdf