Claim explorer / evidence thread
Claim 25239
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 42
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
42
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25239/LINE 7 TAG.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Jul 2, 2025, 1:26 PM • dealer_or_external • @Stephanie D This fabric that Carefree sent no charge came in today.
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
unit-id-photo
Warranty image shows the data label on a household microwave oven.
- **Component/part:** Microwave oven identification/serial label.
- **Visible damage:** No damage visible in this image; appears to be documentation only.
- **Readable label text:**
- **Serial No.:** 240730024000294
- **Manufacture Date:** July, 2024
- **Household Microwave Oven (Not for Commercial Use)**
- Compliance statement: DHHS radiation performance standards 21 CFR Subchapter J
- **Made in China**
- Partial co
Human interpretation • confidence 0.00
parts-photo
Image shows the manufacturer data tag/label on a household microwave oven, likely inside the door/frame area. No visible physical damage is shown.
Visible label details:
- Model No.: OTR1603B
- Part #: 300-2400
- Serial No.: appears to be 240730024000… (last digits partly unclear)
- Manufacture Date: July, 2024
- Rated Voltage: 120VAC, 60Hz
- Input/Output: 1550W / 1000W
- Operating Frequency: 2450MHz
- FCC ID: VG8XM044KYY
- Customer Service: 574-247-9235, customerservice.invision@airxcel.com
-
Human interpretation • confidence 0.00
parts-photo
Photo shows appliance data tag; no visible damage shown.
Human interpretation • confidence 0.78
supporting-image
Image shows an installed black over-window microwave in an RV interior, with keypad/display on the right and door/handle centered. Surrounding components include the upper vent/grille panel, window with blinds below, and safety/operation labels on the right wall.
Visible condition: microwave face, door, handle, and control panel appear intact from this view; no obvious cracks, missing parts, or burn damage visible. Possible issue/damage is not clearly identifiable in the photo.
Repair/claim co
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** Light-to-moderate surface scuffs/scratches and whitish streaking on a glossy black exterior side panel. Damage appears cosmetic; no clear crack, dent, or structural break visible.
- **Parts/components shown:** Black exterior body/sidewall panel with horizontal seam/trim line and vertical panel joint; reflective surface shows nearby interior/overhead shapes. Possible adjacent trim/fender edge at lower right.
- **Labels/text:** No readable labels, decals, or document text vis
Human interpretation • confidence 0.00
supporting-image
Photo shows RV identification label beside black trim; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Claim line linkage: LINE 7 photo for case 25239.
Visible damage/context:
- Close-up of a glossy dark exterior panel/window or trim area on a nuCamp trailer.
- Light-colored upper body/trim above and black lower trim/panel below.
- Visible surface scuffing/scratches/abrasion on the glossy dark area, most noticeable left of center and along the lower edge area.
- Reflections make details difficult to confirm; no obvious crack, hole, or broken component visible.
- No readable labels, part numbers,
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 7 (7) – case 25239:
- Visible area: glossy black/cream interior panel or cabinet/trim section, with an upper vent/grille visible.
- Damage/issue: long horizontal seam/trim appears separated or uneven, with a visible gap/shadow line. Glossy black panel/trim looks bowed or misaligned; minor scuffs/scratches may be present.
- Components involved: interior wall/cabinet fascia, black decorative trim/panel, adjacent cream panel, upper vent/grille.
- Labels/text: no readable labels, t
Human interpretation • confidence 0.00
supporting-image
Exterior RV side with storage compartment door; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Photo shows packaged rolls/boxes of fabric or related parts in storage area.
Human interpretation • confidence 0.63
supporting-image
Interior RV door area shows possible loose or damaged upper trim/seal.
Human interpretation • confidence 0.62
supporting-image
RV bathroom doorway and shower area shown; no obvious damage visible.
Human interpretation • confidence 0.55
supporting-image
RV exterior with large awning extended; no clear damage visible.
Human interpretation • confidence 0.74
supporting-image
Claim line linkage: LINE 7 image for case 25239, tri-1202 / nuCamp.
Visible item: Black over-the-range style microwave front with curved handle, glass door, and right-side touch control panel.
Visible condition/damage:
- Glossy door/control surface shows numerous scratches/scuff marks, most noticeable across the upper-right area and lower-right control-panel area.
- Possible surface wear/abrasion on the control-panel overlay; no clearly visible broken glass or missing buttons.
- Top edge/trim
Human interpretation • confidence 0.00
supporting-image
RV exterior side panel/door area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Close-up of white frame/black trim with minor scuff or residue visible.
Human interpretation • confidence 0.55
supporting-image
Interior door and knob shown with minor edge scuff visible.
Human interpretation • confidence 0.55
supporting-image
Photo shows Tri-Am claim sheet WO 25239 with packaged parts; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
Photo shows visible scratches/scuffs on a glossy dark window or panel surface.
Human interpretation • confidence 0.75
supporting-image
Close-up shows interior vertical trim/molding with gap/misalignment near floor.
Human interpretation • confidence 0.68
supporting-image
Mounted projector/AV unit shown; no clear damage visible.
Human interpretation • confidence 0.63
supporting-image
Photo shows a vertical gap/separation beside an interior door or window frame.
Human interpretation • confidence 0.73
supporting-image
Awning corner/rail area shows apparent bent or torn material near support arm.
Human interpretation • confidence 0.72
supporting-image
Close-up shows scuffs/scratches on white panel beside black trim or screen.
Human interpretation • confidence 0.73
Claim Lines
complaint
COMPARTMENT DOOR AREA ON THE FRONT OF THE UNIT HAS EXCESSIVE METAL SHAVING ON ALL SIDES OF SEALANT
needs-review • confidence 0.31
complaint
COMPARTMENT DOOR AREA ON THE FRONT OF THE UNIT HAS EXCESSIVE METAL SHAVING ON ALL SIDES OF SEALANT
needs-review • confidence 0.31
complaint
COMPARTMENT DOOR AREA ON THE FRONT OF THE UNIT HAS EXCESSIVE METAL SHAVING ON ALL SIDES OF SEALANT
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
NEED TO REMOVE ALL SEALANT, CLEAN AREA AND RESEAL TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.27
correction
NEED TO REMOVE ALL SEALANT, CLEAN AREA AND RESEAL TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.27
correction
NEED TO REMOVE ALL SEALANT, CLEAN AREA AND RESEAL TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.20
complaint
BLACK PRINTS ON CEILING AT PROJECTOR IN BEDROOM. MARKS ARE OVER HALF WAY ACROSS CEILING PANELS.
needs-review • confidence 0.29
complaint
BLACK PRINTS ON CEILING AT PROJECTOR IN BEDROOM. MARKS ARE OVER HALF WAY ACROSS CEILING PANELS.
needs-review • confidence 0.29
complaint
BLACK PRINTS ON CEILING AT PROJECTOR IN BEDROOM. MARKS ARE OVER HALF WAY ACROSS CEILING PANELS.
needs-review • confidence 0.12
cause
NOTED ON DAF WHEN INSTALLED AT FACTORY AREA WAS NOT CLEANED. *47602*
needs-review • confidence 0.24
cause
NOTED ON DAF WHEN INSTALLED AT FACTORY AREA WAS NOT CLEANED. *47602*
needs-review • confidence 0.24
cause
NOTED ON DAF WHEN INSTALLED AT FACTORY AREA WAS NOT CLEANED. *47602*
needs-review • confidence 0.05
correction
CLEAN ALL BLACK MARKS OFF CEILING AND PROJECTOR AREA
needs-review • confidence 0.29
correction
CLEAN ALL BLACK MARKS OFF CEILING AND PROJECTOR AREA
needs-review • confidence 0.29
correction
CLEAN ALL BLACK MARKS OFF CEILING AND PROJECTOR AREA
needs-review • confidence 0.12
complaint
BATHROOM DOOR HAS SCRATCHES ON IT
needs-review • confidence 0.32
complaint
BATHROOM DOOR HAS SCRATCHES ON IT
needs-review • confidence 0.32
complaint
BATHROOM DOOR HAS SCRATCHES ON IT
needs-review • confidence 0.14
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND CLEAN SCRATCHED AREA
needs-review • confidence 0.32
correction
FILL,COLOR AND CLEAN SCRATCHED AREA
needs-review • confidence 0.32
correction
FILL,COLOR AND CLEAN SCRATCHED AREA
needs-review • confidence 0.05
complaint
COMPARTMENT DOOR TO THE RIGHT OF THE ENTRY DOOR WILL NOT SHUT AT THE BOTTOM. THIS CAUSES THE DOOR TO STICK OUT AT THE BOTTOM.
needs-review • confidence 0.32
cause
NOTED ON DAF.
needs-review • confidence 0.00
correction
ADJUST COMPARTMENT DOOR
needs-review • confidence 0.14
complaint
STILE AND TRACK GOING INTO THE BATHROOM IS SCRATCHED.
needs-review • confidence 0.05
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND CLEAN SCRATCHED AREAS
needs-review • confidence 0.04
complaint
MICROWAVE HAS SEVERAL SCRATCHES ALL ACROSS THE FRONT AND SIDES. *25239* MOD# OTR1603B SER#240730024000294
needs-review • confidence 0.12
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE THE MICROWAVE
needs-review • confidence 0.03
complaint
HOLE FOUND IN AWNING FABRIC.
needs-review • confidence 0.10
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REMOVE AND REPLACE AWNING FABRIC
needs-review • confidence 0.10
complaint
WHITE METAL AT REAR OF UNIT IS SCRATCHED.
needs-review • confidence 0.08
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
COLOR,FILL AND CLEAN SCRATCHED AREA
needs-review • confidence 0.05
Evidence Thread
Ashlee Olsen
processor • Apr 8, 2025, 1:06 PM
submitted PA#2257173
Ashlee Olsen
processor • Apr 8, 2025, 1:43 PM
job 7 @Stephanie D
Feedback04/08/2025smcampbell@forestriverinc.comThis will come off with a rubbing compound
Ashlee Olsen
processor • Apr 8, 2025, 1:50 PM
job 7 @Stephanie D
Feedback04/08/2025smcampbell@forestriverinc.comThis will come off with a rubbing compound
Let me know if this will be ok, and how much time you need to correct scratches. Thanks!
Stephanie Davis
dealer_or_external • Apr 8, 2025, 2:08 PM
Yes, we will try a rubbing compound. Requesting .50 labor
Ashlee Olsen
processor • Apr 9, 2025, 11:46 AM
@Stephanie D
approved
line 1 1.5
line 2 .25
line 3 .10
line 5 .2
line 6 .1
line 7 .2
line 8 1.5
line 9 .2
Stephanie Davis
dealer_or_external • Apr 9, 2025, 1:36 PM
@Jules E @Tonya E
approved to order part for:
line 8
and we will need a rubbing compound for microwave on line 7
Jules Elmore
dealer_or_external • Apr 11, 2025, 8:52 AM
@Stephanie D I am still working with Forest River on this.
Jules Elmore
dealer_or_external • Apr 11, 2025, 1:13 PM
@Stephanie D Parts on order PO#16890.
Stephanie Davis
dealer_or_external • Apr 11, 2025, 2:59 PM
Email from Suzy M. Campbell @ FR stated to use rubbing compound. Snip of email in WO cloud.
Stephanie Davis
dealer_or_external • Apr 28, 2025, 11:04 AM
Checking on update for parts on order please.
Jules Elmore
dealer_or_external • Apr 29, 2025, 9:05 AM
@Stephanie D Part is here. Sorry for the delay.
Stephanie Davis
dealer_or_external • Jun 5, 2025, 10:38 AM
@Jules E Awning fabric is too short for the repair.
Jules Elmore
dealer_or_external • Jun 5, 2025, 10:44 AM
@Stephanie D The part number given was correct. The wrong thing was sent. I have emailed FR. Will keep you posted.
Jules Elmore
dealer_or_external • Jun 10, 2025, 2:11 PM
@Stephanie D I am still working on this. I sent info over to FR this morning. Will keep you posted.
Jules Elmore
dealer_or_external • Jun 11, 2025, 10:05 AM
@Stephanie D FR is still working with Carefree on this.
Ashlee Olsen
processor • Jun 14, 2025, 1:54 PM
submitted C#2257173
Jules Elmore
dealer_or_external • Jun 19, 2025, 11:41 AM
@Stephanie D @Tonya E Carefree is resending this fabric at no charge.
Ashlee Olsen
processor • Jun 25, 2025, 2:54 PM
paid $1314.56 6/24 check #2990362
Jules Elmore
dealer_or_external • Jul 2, 2025, 1:26 PM
@Stephanie D This fabric that Carefree sent no charge came in today.
Claim Files
Paid claim.pdf
pdf • Jun 25, 2025, 2:53 PM • 586,634 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25239/Paid claim.pdf
COMPLETED WO.pdf
pdf • Jun 14, 2025, 1:01 PM • 418,477 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25239/COMPLETED WO.pdf
25239.pdf
main-pdf • Apr 8, 2025, 12:16 PM • 411,764 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25239/25239.pdf