Claim explorer / evidence thread
Claim 25136
TRI 1202 • Ashlee • Warranty Checks • k-z-rv
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
163d elapsed • 0d remaining
Analyzed
Completed stage
163d elapsed • 0d remaining
Awaiting OEM
Completed stage
163d elapsed • 0d remaining
Auto-Approved
Completed stage
163d elapsed • 0d remaining
Payment Due
Approaching deadline
163d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
163d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
163d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Approaching deadline
163 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 1 • RO lines 3 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 0
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comments not linked • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Oct 31, 2026, 2:52 AM.
Indexed evidence
5 docs / 8 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
163 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25136 paid check.pdf
Timeline
First seen May 21, 2026, 10:23 AM • last seen Oct 31, 2026, 2:52 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Apr 10, 2025, 3:09 PM • processor • Paid $147.97 Credit date 3/21/2025
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Image shows an RV exterior water-heater/service compartment open on the sidewall.
- **Visible components:** Black plastic exterior access door, hinges, latch area, circular door vent/port, inner water heater assembly with metal exhaust/vent tube, fan/grille, wiring, screws, and warning label.
- **Labels/text:** Raised **“Suburban”** branding on door; **“HOT”** molded near circular opening. Appliance warning label present but not readable.
- **Visible damage/condition:** Door and lower/side edge
Human interpretation • confidence 0.00
supporting-image
Close-up photo of an RV appliance data/specification label inside a compartment, partially obscured and rotated. No visible physical damage is shown.
Visible components:
- Silver/gray manufacturer rating label/data plate
- Black mounting frame/panel
- Phillips screws/fasteners
- Adjacent gray/white appliance housing edge
Readable label/spec text includes:
- “ST42”
- “5381”
- “42,000 BTU/hr”
- “#63 DMS (.0370”)”
- “14” W.C. (3.48 kPa)” max gas inlet
- “10.5” W.C. (2.61 kPa)” min gas inlet
- “1.
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows a close-up of an RV appliance/compartment frame area with safety labels and wiring visible. A small black metal mounting tab/bracket on the inner frame appears bent/torn or broken away, with chipped paint and exposed/rusted metal around the break and a small hole in the tab. Nearby components include a black vertical metal frame/trim, a lower screw head, yellow/green wiring, and warning labels for appliance/heater operation. Visible label text includes “WARNING / AVERTIS
Human interpretation • confidence 0.00
supporting-image
Photo shows exterior side window/glass area of a K-Z RV stock unit. No clear visible damage or repair defect is identifiable in this image.
Visible components/context:
- Tinted RV window/glass with black frame/trim.
- Interior screen visible through glass.
- Partial circular exterior decal at right, appears to read “KING…” and “STA… / EST…”
- Green round sticker marked “24.”
- Unit identification label on glass reads: “2025 CONNECT 261RB / VIN:07753 Stock # 11055.”
Claim linkage:
- Image appea
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: File name indicates LINE 1; image likely supports appliance identification for claim line 1.
Visible components: Close-up of an RV appliance cabinet/door area with black door frame, hinge hardware, screws, and gray appliance side panel.
Visible damage/condition: No clear physical damage shown. Minor dust/scuffs around screws/edge area; screw heads appear intact though slightly worn/marked.
Labels/text visible:
- Safety label: “FOR YOUR SAFETY: DO NOT STORE OR USE GASOLINE
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows the exterior access door/panel for a Suburban RV water heater on the sidewall.
- **Visible components:** Black Suburban water heater cover, round exhaust/inspection opening with metal burner screen, lower louvered vent slots, small rectangular latch, mounting screws/rivets.
- **Visible text/labels:** Embossed “Suburban,” “HOT,” and faint warning text “DO NOT BLOCK ANY OPENINGS.”
- **Condition/damage observed:** No clear cracked or broken panel visible. Some dust/road gr
Human interpretation • confidence 0.00
supporting-image
Warranty claim screenshot showing an RV parts/repair catalog tree.
- Unit/context visible: **C261RB (13)** with category folders.
- Selected area: **Appliances → Water Heater**.
- Listed water heater parts:
- **164594** – `HEATER,WATER,DEMAND,42,000 BTU,SUBURBAN,(THERMOSTAT IS 505416)`
- **164595** – `DOOR,WATER HEATER,DEMAND,42,000,BTU,BLACK`
- Other visible appliance categories: Air Conditioner, Antenna, Audio/Video, Fireplace, Furnace, Microwave, Oven/Cooktop, Rangehood, Refrigerator, Sa
Human interpretation • confidence 0.00
supporting-image
Screenshot of an email reply from K-Z RV parts advisor Karin Jarvis to Tri-Am Tennessee Parts.
- Visible damage: none shown; this is a document/email screenshot, not a physical part photo.
- Parts/components referenced: water heater door latches.
- Key text: “Reply from vendor — DOOR LATCHES FOR WATER HEATERS DOORS NOT SOLD SEPARATELY.”
- Sender/details: Karin Jarvis <kjarvis@k-z-rv.com>, K-Z Recreational Vehicles; sent Fri 3/14/2025 1:32 PM.
- Repair/claim context: vendor indicates the request
Human interpretation • confidence 0.00
Claim Lines
complaint
WATER HEATER DOOR WILL NOT STAY LATCHED.
needs-review • confidence 0.26
complaint
WATER HEATER DOOR WILL NOT STAY LATCHED.
needs-review • confidence 0.26
complaint
WATER HEATER DOOR WILL NOT STAY LATCHED.
needs-review • confidence 0.09
cause
METAL BRACKET HAS CAME LOOSE AT WELD TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
cause
METAL BRACKET HAS CAME LOOSE AT WELD TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.23
cause
METAL BRACKET HAS CAME LOOSE AT WELD TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.06
correction
REPLACE WATER HEATER DOOR FLANGE
needs-review • confidence 0.26
correction
REPLACE WATER HEATER DOOR FLANGE
needs-review • confidence 0.26
correction
REPLACE WATER HEATER DOOR FLANGE
needs-review • confidence 0.09
Evidence Thread
Ashlee Olsen
processor • Mar 13, 2025, 5:11 PM
submitted PA# KZ601213
Ashlee Olsen
processor • Mar 14, 2025, 10:34 AM
@Stephanie D approved .6
Stephanie Davis
dealer_or_external • Mar 14, 2025, 10:40 AM
@Jules E @Tonya E Approved to order part for line 1
Jules Elmore
dealer_or_external • Mar 14, 2025, 1:57 PM
@Stephanie D Part on order on PO#16803. Told by KZ needed door. Added to work order.
Chris Balderrama
processor • Mar 18, 2025, 11:34 AM
Love it!
Chris Balderrama
processor • Mar 18, 2025, 11:34 AM
Great communication
Chris Balderrama
processor • Mar 18, 2025, 11:34 AM
Great communication
Chris Balderrama
processor • Mar 18, 2025, 11:34 AM
Great communication
Jules Elmore
dealer_or_external • Mar 19, 2025, 4:07 PM
@Stephanie D Part is here for this work order.
Chris Balderrama
processor • Mar 19, 2025, 10:08 PM
Emily Perkins This is exactly how it works!
Awesome!!
Ashlee Olsen
processor • Mar 21, 2025, 3:47 PM
submitted for payment by Tri-Am
Ashlee Olsen
processor • Apr 10, 2025, 3:08 PM
Paid: Credit date 3/21/2025
Ashlee Olsen
processor • Apr 10, 2025, 3:09 PM
Paid $147.97 Credit date 3/21/2025
Claim Files
25136 paid check.pdf
pdf • Apr 10, 2025, 3:46 PM • 541,763 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2025/KZ 2025/25136 paid check.pdf
PAID CHECK.pdf
pdf • Apr 10, 2025, 3:20 PM • 541,763 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25136/PAID CHECK.pdf
Paid Claim.pdf
pdf • Apr 10, 2025, 3:13 PM • 222,581 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25136/Paid Claim.pdf
INVOICE.pdf
main-pdf • Mar 25, 2025, 9:52 AM • 72,228 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25136/INVOICE.pdf
25136.pdf
main-pdf • Mar 13, 2025, 4:51 PM • 388,163 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25136/25136.pdf