Claim explorer / evidence thread
Claim 25128
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 21
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
21
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25128/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Apr 16, 2025, 11:19 AM • processor • paid $463.07 4/15 check #2949969
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
RV door latch/lock assembly shown; no obvious visible damage.
Human interpretation • confidence 0.75
supporting-image
Awning support arm/mount area shown; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Close-up of exterior black bracket/arm on RV side; damage not clearly visible.
Human interpretation • confidence 0.55
supporting-image
Front entry door lock pictured; no clear visible damage in image.
Human interpretation • confidence 0.72
supporting-image
Close-up photo of a small lock cylinder/core being held by hand. The component is labeled “G362” on the metal body. Brass wafer/pin elements are visible along the side/top of the cylinder. No obvious breakage, deformation, or missing pieces is clearly visible from this image; it appears to be documentation of the key/lock code or replacement core identification.
Repair/claim context: supports claim line 2 for lock component/code “G362” on Forest River case 25128.
Human interpretation • confidence 0.00
supporting-image
Small chip/gouge visible on light wood-look trim or panel edge.
Human interpretation • confidence 0.82
supporting-image
Interior cabinet/overhead compartment shown with light wood framing, textured wall panels, and exposed metal hinge/latch hardware at the top. No obvious breakage, missing parts, cracks, or deformation is clearly visible in this image. No labels, documents, or readable text present.
Repair context: likely cabinet/door hardware or interior cabinet fit/finish inspection, but damage/defect is not visually confirmed from this photo alone.
Claim-line linkage: file name indicates Line 1; image suppor
Human interpretation • confidence 0.00
Claim Lines
complaint
CHIP IN STILE ABOVE THE RECLINER
needs-review • confidence 0.33
complaint
CHIP IN STILE ABOVE THE RECLINER
needs-review • confidence 0.33
complaint
CHIP IN STILE ABOVE THE RECLINER
needs-review • confidence 0.05
cause
NOTED ON DAF. DAMAGED AT THE TIME OF DELIVERY.
needs-review • confidence 0.28
cause
NOTED ON DAF. DAMAGED AT THE TIME OF DELIVERY.
needs-review • confidence 0.28
cause
NOTED ON DAF. DAMAGED AT THE TIME OF DELIVERY.
needs-review • confidence 0.00
correction
REPLACE STILE. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.28
correction
REPLACE STILE. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.28
correction
REPLACE STILE. TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.00
complaint
ENTRY DOOR LOCK WILL NOT ALLOW YOU TO LOCK THE DOOR. LOCK WILL NOT TURN EITHER WAY AFTER DEALER UNLOCKED DOOR AT DELIVERY
partial-match • confidence 0.52
complaint
ENTRY DOOR LOCK WILL NOT ALLOW YOU TO LOCK THE DOOR. LOCK WILL NOT TURN EITHER WAY AFTER DEALER UNLOCKED DOOR AT DELIVERY
partial-match • confidence 0.52
complaint
ENTRY DOOR LOCK WILL NOT ALLOW YOU TO LOCK THE DOOR. LOCK WILL NOT TURN EITHER WAY AFTER DEALER UNLOCKED DOOR AT DELIVERY
needs-review • confidence 0.27
cause
FAULTY ENTRY DOOR LOCK. NOTED ON DAF.
partial-match • confidence 0.52
cause
FAULTY ENTRY DOOR LOCK. NOTED ON DAF.
partial-match • confidence 0.52
cause
FAULTY ENTRY DOOR LOCK. NOTED ON DAF.
needs-review • confidence 0.27
correction
REPLACE THE ENTRY DOOR LOCK.
partial-match • confidence 0.52
correction
REPLACE THE ENTRY DOOR LOCK.
partial-match • confidence 0.52
correction
REPLACE THE ENTRY DOOR LOCK.
needs-review • confidence 0.27
complaint
GRAB HANDLE AT THE ENTRY DOOR TO THE LEFT HAS SEVERAL SCRATCHES AND MARKS ON IT
needs-review • confidence 0.21
complaint
GRAB HANDLE AT THE ENTRY DOOR TO THE LEFT HAS SEVERAL SCRATCHES AND MARKS ON IT
needs-review • confidence 0.21
complaint
GRAB HANDLE AT THE ENTRY DOOR TO THE LEFT HAS SEVERAL SCRATCHES AND MARKS ON IT
needs-review • confidence 0.20
cause
NOTED ON DAF.
needs-review • confidence 0.21
cause
NOTED ON DAF.
needs-review • confidence 0.21
cause
NOTED ON DAF.
needs-review • confidence 0.00
correction
PAINT AND CLEAN.
needs-review • confidence 0.21
correction
PAINT AND CLEAN.
needs-review • confidence 0.21
correction
PAINT AND CLEAN.
needs-review • confidence 0.00
Evidence Thread
Stephanie Davis
dealer_or_external • Mar 12, 2025, 9:38 AM
LINE 1 1.0 LABOR
LINE 2 .3 LABOR
LINE 3 .3 LABOR
Ashlee Olsen
processor • Mar 12, 2025, 11:03 AM
submitted PA#2226990
Chris Balderrama
processor • Mar 12, 2025, 11:12 AM
Thank you!
Chris Balderrama
processor • Mar 12, 2025, 11:16 AM
@Stephanie K Test :)
Ashlee Olsen
processor • Mar 12, 2025, 1:02 PM
@Stephanie D
line 1 approved 1
line 2 approved .3
line 3 approved .2
Stephanie Davis
dealer_or_external • Mar 12, 2025, 1:09 PM
@Jules E Parts are approved to be ordered for line 1 and 2
Jules Elmore
dealer_or_external • Mar 12, 2025, 4:52 PM
Waiting on response from FR
Jules Elmore
dealer_or_external • Mar 13, 2025, 9:06 AM
@Stephanie D Parts on order PO#16797.
Jules Elmore
dealer_or_external • Mar 18, 2025, 10:37 AM
@Stephanie D The parts are here for this work order.
Chris Balderrama
processor • Mar 18, 2025, 11:54 AM
Emily Perkins System is working well :)
Ashlee Olsen
processor • Mar 26, 2025, 12:31 PM
submitted C#2226990
Ashlee Olsen
processor • Mar 27, 2025, 5:15 PM
@Stephanie D FR feedback:
03/27/2025arbutler@forestriverinc.comHello, please attach a photo of the front of the door lock. Did the tech try to remove the cylinder and change that first? The change of the cylinder only should have corrected the issue.
Stephanie Davis
dealer_or_external • Mar 28, 2025, 8:59 AM
Yes, we replaced the cylinder.
Ashlee Olsen
processor • Mar 28, 2025, 11:19 AM
Hi Stephanie, do you have a picture of the front of the door lock available? Thanks!
Ashlee Olsen
processor • Mar 31, 2025, 3:03 PM
@Stephanie D Hi Stephanie, do you have a picture of the front of the door lock available? Thanks!
Ashlee Olsen
processor • Mar 31, 2025, 3:04 PM
Picture of cylinder added to FR
Ashlee Olsen
processor • Mar 31, 2025, 5:07 PM
@Stephanie D FR feedback:
03/31/2025arbutler@forestriverinc.comHello, in the labor line your feedback was that the cylinder was replaced, did the complete door lock get replaced? Please also attach a photo of the cylinder numbers Thank you
Ashlee Olsen
processor • Apr 3, 2025, 11:09 AM
@Stephanie D Just a reminder for this one. I already uploaded a picture of the front door lock, just need the info for the second feedback. Thanks!
Ashlee Olsen
processor • Apr 6, 2025, 8:38 PM
Cylinder number photo added to FR
Ashlee Olsen
processor • Apr 16, 2025, 11:19 AM
paid $463.07 4/15 check #2949969
Claim Files
Paid claim.pdf
pdf • Apr 16, 2025, 11:20 AM • 1,872,602 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25128/Paid claim.pdf
COMPLETED WORK.pdf
pdf • Mar 25, 2025, 2:54 PM • 413,845 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25128/COMPLETED WORK.pdf
work order.pdf
pdf • Mar 12, 2025, 9:35 AM • 408,925 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25128/work order.pdf