Claim explorer / evidence thread
Claim 13779
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
74d elapsed • 0d remaining
Analyzed
Completed stage
74d elapsed • 0d remaining
Awaiting OEM
Completed stage
74d elapsed • 0d remaining
Auto-Approved
Completed stage
74d elapsed • 0d remaining
Payment Due
Completed stage
74d elapsed • 0d remaining
Escalation Eligible
Completed stage
74d elapsed • 0d remaining
Resolved
Overdue / escalation ready
74d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
74 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 18, 2026, 3:14 PM to Oct 15, 2026, 2:55 AM.
Indexed evidence
6 docs / 1 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
74 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13779/Claim 2780708.pdf
Timeline
First seen Aug 18, 2026, 3:14 PM • last seen Oct 15, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Oct 14, 2026, 2:34 PM • processor • part price was reduced to FR pricing.
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 13 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Claim Lines
complaint
installed faucet now seems like the pump E 80806 PEDER can not build pressure. - WE JUSTY INSTALLED THIS LAST WEEK. WORKED AS NORMAL BEFORE HAND.
needs-review • confidence 0.14
complaint
installed faucet now seems like the pump E 80806 PEDER can not build pressure. - WE JUSTY INSTALLED THIS LAST WEEK. WORKED AS NORMAL BEFORE HAND.
needs-review • confidence 0.06
complaint
installed faucet now seems like the pump E 80806 PEDER can not build pressure. - WE JUSTY INSTALLED THIS LAST WEEK. WORKED AS NORMAL BEFORE HAND.
needs-review • confidence 0.06
cause
The valve on the pump was turned the wrong direction. I filled the fresh tank to 1/3 full, turned the kitchen faucet on and not a lot of water was coming out. I located the pump, turned the valve, tried the kitchen faucet again and everything is working. I tried the faucet in the bathroom to verify its working there too and it is.
needs-review • confidence 0.19
cause
The valve on the pump was turned the wrong direction. I filled the fresh tank to 1/3 full, turned the kitchen faucet on and not a lot of water was coming out. I located the pump, turned the valve, tried the kitchen faucet again and everything is working. I tried the faucet in the bathroom to verify its working there too and it is.
needs-review • confidence 0.10
cause
The valve on the pump was turned the wrong direction. I filled the fresh tank to 1/3 full, turned the kitchen faucet on and not a lot of water was coming out. I located the pump, turned the valve, tried the kitchen faucet again and everything is working. I tried the faucet in the bathroom to verify its working there too and it is.
needs-review • confidence 0.10
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
complaint
BLACK TANK IS ALWAYS READS 3/4 FULL EVEN E 80806 PEDER WHEN EMPTY. CMR STATES "WE DO NOT FLUSH ANY TOILET PAPER AND ONLY USE FOR URINE. THEY ALSO TYPICALLY DRY CAMP, BUT WHEN PULLIONG WATER FROM FRESH TANK, BLACK TANK STILL READS 3/4."
needs-review • confidence 0.11
complaint
BLACK TANK IS ALWAYS READS 3/4 FULL EVEN E 80806 PEDER WHEN EMPTY. CMR STATES "WE DO NOT FLUSH ANY TOILET PAPER AND ONLY USE FOR URINE. THEY ALSO TYPICALLY DRY CAMP, BUT WHEN PULLIONG WATER FROM FRESH TANK, BLACK TANK STILL READS 3/4."
needs-review • confidence 0.05
complaint
BLACK TANK IS ALWAYS READS 3/4 FULL EVEN E 80806 PEDER WHEN EMPTY. CMR STATES "WE DO NOT FLUSH ANY TOILET PAPER AND ONLY USE FOR URINE. THEY ALSO TYPICALLY DRY CAMP, BUT WHEN PULLIONG WATER FROM FRESH TANK, BLACK TANK STILL READS 3/4."
needs-review • confidence 0.05
cause
NPF. I took the unit to our dump station right away, drained the black tank, hooked a hose up to the black tank flush and let it run for a few minutes. I shut the water off, checked the gauge levels and the tank is empty. I brought the unit inside and filled the tank to test it further. I put a sensor cleaner Continued on page 2 PAGE 2 Work Order : 13779 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** in the tank and when i was done with the unit I took it back out, dumped it, checked the gauges again and the tank is empty.
needs-review • confidence 0.11
cause
NPF. I took the unit to our dump station right away, drained the black tank, hooked a hose up to the black tank flush and let it run for a few minutes. I shut the water off, checked the gauge levels and the tank is empty. I brought the unit inside and filled the tank to test it further. I put a sensor cleaner Continued on page 2 PAGE 2 Work Order : 13779 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** in the tank and when i was done with the unit I took it back out, dumped it, checked the gauges again and the tank is empty.
needs-review • confidence 0.10
cause
NPF. I took the unit to our dump station right away, drained the black tank, hooked a hose up to the black tank flush and let it run for a few minutes. I shut the water off, checked the gauge levels and the tank is empty. I brought the unit inside and filled the tank to test it further. I put a sensor cleaner Continued on page 2 PAGE 2 Work Order : 13779 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** in the tank and when i was done with the unit I took it back out, dumped it, checked the gauges again and the tank is empty.
needs-review • confidence 0.10
correction
Done. 3 Customer requests having a showthru done on his unit E 80806 PEDER WARR
needs-review • confidence 0.00
correction
Done. 3 Customer requests having a showthru done on his unit E 80806 PEDER WARR
needs-review • confidence 0.00
correction
Done. 3 Customer requests having a showthru done on his unit E 80806 PEDER WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 1 - water pump will not E 1021 FORES shut off.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 1 - water pump will not E 1021 FORES shut off.
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 1 - water pump will not E 1021 FORES shut off.
needs-review • confidence 0.10
cause
Water pump is running even when water isnt on its not pulsing its just constantly running, I tried adjusting pressure and nothing happened, we will have to replace the pump
needs-review • confidence 0.19
cause
Water pump is running even when water isnt on its not pulsing its just constantly running, I tried adjusting pressure and nothing happened, we will have to replace the pump
needs-review • confidence 0.10
cause
Water pump is running even when water isnt on its not pulsing its just constantly running, I tried adjusting pressure and nothing happened, we will have to replace the pump
needs-review • confidence 0.10
correction
The pump was running non stop to the point it burned out the old pump, I replaced the pump and cleaned out the old screen and it is running good now
needs-review • confidence 0.14
correction
The pump was running non stop to the point it burned out the old pump, I replaced the pump and cleaned out the old screen and it is running good now
needs-review • confidence 0.06
correction
The pump was running non stop to the point it burned out the old pump, I replaced the pump and cleaned out the old screen and it is running good now
needs-review • confidence 0.06
Evidence Thread
Destinee McGinley
dealer_or_external • Aug 18, 2026, 3:14 PM
@Alix M I WILL FIND TECH AND SEE IF HE CAN PROVIDE PHOTOS. THE REPAIR WAS DONE ALREADY AND UNIT IS NO LONGER HERE. I WILL ALSO TALK WITH MATT ABOUT THE LABOR, I MAY HAVE CLICKED THE WRONG ONE BUT TECH SAID IT SEEMED RIGHT.
Destinee McGinley
dealer_or_external • Aug 18, 2026, 3:20 PM
@Alix M RVDA FLAT RATE IS 1 HOUR, THE TECH HAS .79 ACTUAL HOURS INTO IT. GOING TO GET THE PHOTOS NOW.
Alix Mongiat
processor • Aug 18, 2026, 3:38 PM
This has been submitted for approval.
Alix Mongiat
processor • Aug 19, 2026, 10:34 AM
@Destinee M This was approved for 1 hour
the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code.
Alix Mongiat
processor • Sep 10, 2026, 4:58 PM
@Destinee M @Matt F This is completed from what we can see in IDS. Please upload the invoice for the water pump as it was not ordered from Forest River.
Heidi Huntley
processor • Sep 28, 2026, 12:47 PM
@Matt F @Destinee M this claim was written in July, please provide the invoice for the water pump as soon as possible so we can get this submitted for you.
Alix Mongiat
processor • Sep 30, 2026, 2:27 PM
Any luck with this invoice? @Destinee M @Dustin L
Alix Mongiat
processor • Oct 5, 2026, 1:19 PM
We are still waiting for this invoice. Please provide the invoice so we can get this paid for you. Thank you!
Destinee McGinley
dealer_or_external • Oct 5, 2026, 2:20 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Oct 5, 2026, 2:54 PM
This has been submitted for payment.
Alix Mongiat
processor • Oct 7, 2026, 9:03 AM
@Destinee M @Dustin L @Randall B
Job 1: *PART RETURN*
We are providing a reminder that this repair line requires that this part be returned to us within 14 days of the claim be submitted for processing. Currently, there has not been a prepaid label created for return. Failure to return the part within this timeframe may result in denial of the repair. Please note that we are placing the claim back on the dealer’s side as we await the arrival of the defective part.
Please provide tracking.
Alix Mongiat
processor • Oct 8, 2026, 11:20 AM
@Destinee M This is what I need in order to create the label for you.
Destinee McGinley
dealer_or_external • Oct 8, 2026, 11:21 AM
@Alix M okay thank you, getting that asap then
Alix Mongiat
processor • Oct 8, 2026, 4:14 PM
@Destinee M Here you go!
Destinee McGinley
dealer_or_external • Oct 8, 2026, 4:21 PM
@Alix M THANK YOU!!
Destinee McGinley
dealer_or_external • Oct 9, 2026, 1:07 PM
@Alix M TRACKING UPLOADED
Alix Mongiat
processor • Oct 9, 2026, 1:53 PM
Thank you!
Alix Mongiat
processor • Oct 14, 2026, 2:32 PM
This paid on check 3241243 for $226.60
Alix Mongiat
processor • Oct 14, 2026, 2:34 PM
part price was reduced to FR pricing.
Claim Files
Part Return Label.pdf
pdf • Oct 8, 2026, 4:13 PM • 46,323 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Part Returns/13779/Part Return Label.pdf
13779-PEDERSON.pdf
main-pdf • Aug 18, 2026, 2:55 PM • 77,518 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Part Returns/13779/13779-PEDERSON.pdf
13779-PEDERSON.pdf
main-pdf • Aug 18, 2026, 2:55 PM • 77,518 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13779/13779-PEDERSON.pdf
13779-PEDERSON.pdf
main-pdf • Aug 18, 2026, 2:55 PM • 77,518 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Flagstaff/13779/13779-PEDERSON.pdf
13779-PEDERSON.pdf
main-pdf • Aug 18, 2026, 2:55 PM • 77,518 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Flagstaff/13779/13779-PEDERSON.pdf
13779-PEDERSON.pdf
main-pdf • Aug 18, 2026, 2:55 PM • 77,518 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13779/13779-PEDERSON.pdf