Claim 13706

Claim explorer / evidence thread

Claim 13706

GRE 8220 • Alix • OEM Review • forest-river

Next Recommended Action

Review Short-Pay

Approaching deadline

Reason

OEM Response Deadline Exceeded

Deadline

Approaching deadline

Estimated recovery

$2,125.00

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 1 review 18

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

114d elapsed • 0d remaining

Analyzed

Completed stage

114d elapsed • 0d remaining

Awaiting OEM

Completed stage

114d elapsed • 0d remaining

Auto-Approved

Completed stage

114d elapsed • 0d remaining

Payment Due

Approaching deadline

114d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

114d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

114d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$2,125.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

114 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

Dossier completeness

Files 38 • RO lines 36 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 9

Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: Jul 10, 2026, 2:23 PM to Sep 29, 2026, 2:55 AM.

Indexed evidence

5 docs / 0 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

114 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13706/13706 final hh.pdf

Timeline

First seen Jul 10, 2026, 2:23 PM • last seen Sep 29, 2026, 2:55 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

27 indexed side comments on this claim.

Latest visible thread signal

Oct 30, 2026, 11:37 AM • processor • Thank you. Sorry for the confusion!!

Role mix

Dealer 0 • OEM 0 • Processor 21

Decision cues

Denial signals 0 • info / missing-doc asks 18 • approval signals 8

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

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Jump straight into Dropbox side comments, notes, and support documents.

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Images

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Claim Lines

complaint

CUSTOMER STATES REFER IS BLOWING FUSES, W 1021 FORES ONCE AFTER 24 HOURS, CUSTOMER REPLACED FUSE, BLEW AGAIN LESS THAN 12 HOURS LATER AND AT TIMES WILL VIBRATE AND SHAKE VERY LOUDLY SOUNDS LIKE FAN IS FLUTTERING ON START UP

needs-review • confidence 0.33

complaint

CUSTOMER STATES REFER IS BLOWING FUSES, ONCE AFTER 24 HOURS, CUSTOMER REPLACED FUSE, BLEW AGAIN LESS THAN 12 HOURS LATER AND AT TIMES WILL VIBRATE AND SHAKE VERY LOUDLY SOUNDS LIKE FAN IS FLUTTERING ON START UP

needs-review • confidence 0.33

cause

pics taken of refrigerator I did amp draw that was 7 amps I also removed the inside freezer cover found that the evaporate coil frozen up and the fan is caught on ice the refrigerator runs consistently never shuts off

partial-match • confidence 0.55

cause

pics taken of refrigerator I did amp draw that was 7 amps I also removed the inside freezer cover *105355* found that the evaporate coil frozen up and the fan is caught on ice the refrigerator runs consistently never shuts off Refer blowing fuses. Joe checked out. Needs new refer.

partial-match • confidence 0.57

correction

Will need a new refrigerator .... REQUEST: 1.0

partial-match • confidence 0.44

correction

Will need a new refrigerator .... Removed and installed new refer. Tested good.

partial-match • confidence 0.46

complaint

CUSTOMER STATES THERE IS A GAS SMELL UP W 1021 FORES FRONT NEAR TANKS EVEN WITH GAS TURNED OFF

needs-review • confidence 0.35

complaint

partial-match • confidence 0.41

cause

pics taken I tested with my gas sniffer and found the 20 lb lp tank leaking where the valve threads into tank

needs-review • confidence 0.35

cause

pics taken I tested with my gas sniffer and found the 20 lb lp tank leaking where the valve threads Promised Date: 27 AUG 26 W/O: 13706 into tank

partial-match • confidence 0.41

correction

Will need a new 20lb lp tank.... REQUEST: .2

needs-review • confidence 0.32

correction

NEW TANK PUT ON

needs-review • confidence 0.31

complaint

CUSTOMER STATES CAN SEE LIGHT THROUGH W 1021 FORES SLIDE OUT IN BOTTOM CORNER

needs-review • confidence 0.08

complaint

CUSTOMER STATES CAN SEE LIGHT THROUGH SLIDE OUT IN BOTTOM CORNER

needs-review • confidence 0.05

cause

normal suggestions customer to add steel wool in corners can't seal needs room to Continued on page 2 PAGE 2 Work Order : 13706 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** allow draining

needs-review • confidence 0.19

cause

normal suggestions customer to add steel wool in corners can't seal needs room to allow draining

needs-review • confidence 0.24

correction

normal no issues REQUEST: .1

needs-review • confidence 0.00

correction

normal no issues REQUEST: .1 APPROVED .1

needs-review • confidence 0.00

complaint

CUSTOMER STATES COMPARTMENT DOOR TO W 1021 FORES ACCESS WASHER/DRYER AREA WATER COMING IN

needs-review • confidence 0.34

complaint

CUSTOMER STATES COMPARTMENT DOOR TO ACCESS WASHER/DRYER AREA WATER COMING IN MOLSKI, SCOTT Customer #: 105355

partial-match • confidence 0.44

cause

pics taken customer found it wasn't latched

needs-review • confidence 0.32

cause

pics taken customer found it wasn't latched

needs-review • confidence 0.29

correction

door is ok NPF

needs-review • confidence 0.34

correction

door is ok NPF

needs-review • confidence 0.34

complaint

CUSTOMER WOULD LIKE TOILET CHECKED, W 1021 FORES APPEARS TO BE WOBBLY

partial-match • confidence 0.36

complaint

CUSTOMER WOULD LIKE TOILET CHECKED, APPEARS TO BE WOBBLY

partial-match • confidence 0.37

cause

loose flange bolts to toilet

partial-match • confidence 0.41

cause

loose flange bolts to toilet

partial-match • confidence 0.37

correction

tighten toilet bolts the toilet is now secured (CUSTOMER CALLED IN AND IS CONCERNED ABOUT SEWER SMELL IN BATHROOM SINCE REPAIR) REQUEST: .2 6 SERVICE CALL SPLIT SVC/SALES I SEP POLIC

partial-match • confidence 0.36

correction

tighten toilet bolts the toilet is now secured

partial-match • confidence 0.37

complaint

Customer states while taking shower W 1021 FORES water leaks onto floor

partial-match • confidence 0.55

complaint

Customer states while taking shower water leaks onto floor

needs-review • confidence 0.28

cause

the water running down shower doors and bounces off silver glass block on bottom of shower track and pouring over do they make wider shower door seals does mfg have any suggestions pics taken almost looks like lower roller could be tighter to pull glass inwards we need to talk with mfg for suggestions

matched • confidence 0.93

cause

partial-match • confidence 0.53

correction

maybe wider shower door seals

partial-match • confidence 0.57

correction

maybe wider shower door seals *13706*

partial-match • confidence 0.35

Evidence Thread

Alix Mongiat

processor • Jul 10, 2026, 2:23 PM

@Michelle A @Dustin L I just uploaded the Furrion Refrigerator Form that needs to be completed before we can submit this for approval. Thanks.

Dustin Lucas

dealer_or_external • Jul 15, 2026, 9:32 AM

@Alix M Submitted

Alix Mongiat

processor • Jul 15, 2026, 10:19 AM

@Dustin L When you provide the information requested, please move the entire folder to folder #4 information corrected. This will ensure that we do not overlook a comment as we check that folder for updates multiple times a day. @Michelle A Can you please show Dustin how to do this? Thanks.

Alix Mongiat

processor • Jul 15, 2026, 10:33 AM

PA 2743644 has been submitted for approval.

Alix Mongiat

processor • Jul 15, 2026, 12:25 PM

@Michelle A @Dustin L @ANNA F From Forest River- Job 1: sent to vendor for review Job 3: photos required Job 7: does the rollers need replaced? does the shower track need sealed? is the wiper seal sealing or need replaced?

Alix Mongiat

processor • Jul 15, 2026, 2:54 PM

@Michelle A @Dustin L @ANNA F Job 1: can you please verify if the fridge display is display any error codes? Lastly, can you please verify if the fuse is a 15 or 20 amp fuse?

Alix Mongiat

processor • Jul 24, 2026, 8:52 AM

@Matt F

Dustin Lucas

dealer_or_external • Jul 29, 2026, 1:12 PM

@Alix M JOB 1: NO ERROR CODES ON FRIDGE, FUSE IS A 30 AMP BLADE STYLE AT A FRAME OF UNIT JOB 7 : TECH IS REQUESTING A WIDER DOOR SEALS IF THEY ARE AVAILABLE PLEASE ADVISE

Alix Mongiat

processor • Jul 29, 2026, 1:45 PM

@Dustin L Added all the notes, still need photos for Job 3.

Dustin Lucas

dealer_or_external • Jul 29, 2026, 2:26 PM

@Alix M ADDED PHOTO OF LIGHT COMING THROUGH SLIDE OUT

Alix Mongiat

processor • Jul 29, 2026, 3:06 PM

@Dustin L @ANNA F @Randall B From FR: Job 7 - we do not have a wider seal can he source locally ?

Alix Mongiat

processor • Jul 29, 2026, 4:24 PM

@Matt F @Randall B @Dustin L From FR Job 3: is the slide out of adjustment ? can this be sealed ? that would be better than steel wool Job 7 - we do not have a wider seal can he source locally ?

Dustin Lucas

dealer_or_external • Jul 31, 2026, 2:13 PM

@Alix M Job 3: no the slide out is not out of alignment this is common on these units Job 7: we can get with parts and try to find one was just hoping manufacturer carried these.

Alix Mongiat

processor • Jul 31, 2026, 3:19 PM

Thanks!

Alix Mongiat

processor • Aug 3, 2026, 10:37 AM

@Dustin L @Randall B Job 1: approved for 1.5 hour This serves as prior authorization for the removal and replacement of the Fridge FCR11DCGTA-BG-RHH-B / 2024120714 Job 2: approved for 0.2 hour Job 3: approved for 0.1 hour Job 5: approved for 0.2 hour Job 6: approved for 0.1 hour to replace with a larger seal

Alix Mongiat

processor • Aug 19, 2026, 10:24 AM

Claim 2781431 has been submitted for payment for jobs 3 and 5

Alix Mongiat

processor • Aug 27, 2026, 3:06 PM

Claim 2781431 paid on check 3216368 for $42

Alix Mongiat

processor • Sep 14, 2026, 2:48 PM

@Dustin L @Destinee M It looks like jobs 1, 2 and 4 are completed. Can you please upload invoices? There aren't any in Forest River under VIN or WO.

Alix Mongiat

processor • Sep 28, 2026, 4:02 PM

Following up on the invoices.

Alix Mongiat

processor • Oct 5, 2026, 1:22 PM

Following up on the invoices again.

ics ai

processor • Oct 15, 2026, 7:41 PM

@Chris B @Ashlee O @Heidi H @Stephanie K @Alix M @Tricia H iClaims REVIEW UPDATE - GRE 8220 / Forest River / RO 13706. The complete packet and all 33 supporting images were reviewed. The refrigerator, LP tank, compartment-door, toilet, and shower/slide evidence is present. Jobs 3 and 5 were already paid and should remain closed. The live sidebar still shows invoices missing for Jobs 1, 2 and 4, with the Oct. 5 follow-up unresolved. I also found two itemization/approval issues that should be reconciled before resubmission: Job 2 is documented as approved for 0.2 hour, while the final RO carries $70 labor; Job 4 is documented NPF/door OK, but the final RO also carries $70 warranty labor and I do not see a corresponding Job 4 approval in the current thread. Please upload the requested invoices and reconcile Jobs 2 and 4 to the actual approved/claimable amounts before submission. No source files or claim status were changed. [ICS-AI-GRE-13706-20261015-c1e9d60e77d4]

Alix Mongiat

processor • Oct 30, 2026, 10:44 AM

@Destinee M @Dustin L I listed the wrong jobs above - should be invoices for 1, 2 and 7. Were you able to find wider seals for Job 7?

Dustin Lucas

dealer_or_external • Oct 30, 2026, 11:07 AM

@Alix M Customer has closed unit for winter will be calling in spring to continue work. Seal brought out did not work for the application.

Alix Mongiat

processor • Oct 30, 2026, 11:09 AM

@Dustin L This is marked as completed in IDS, which is why we thought it was completed. Please confirm what jobs are actually done. @Heidi H

Alix Mongiat

processor • Oct 30, 2026, 11:10 AM

Sorry- Job 7 is not marked as complete.. all others are. Please confirm that is correct.

Dustin Lucas

dealer_or_external • Oct 30, 2026, 11:33 AM

@Alix M That is correct, we have to address this in the spring

Alix Mongiat

processor • Oct 30, 2026, 11:37 AM

Thank you. Sorry for the confusion!!