Claim explorer / evidence thread
Claim 13682
GRE 8220 • Alix • Approved / Unpaid • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
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Violations Detected
1
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Missing Items
0
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Deadline Status
Approaching deadline
70 days open in the visible workflow.
Recommended Action
Await OEM Response
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 23, 2026, 11:09 AM to Jul 27, 2026, 2:54 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
70 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13682/TRUDELL UPDATED - CASE#1045064.pdf
Timeline
First seen Jun 23, 2026, 11:09 AM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 31, 2026, 8:40 AM • processor • No invoices in GD for this yet.
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 1 • info / missing-doc asks 15 • approval signals 2
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Evidence Thread
Michelle Antinoja
dealer_or_external • Jun 23, 2026, 11:02 AM
@Alix M These have already been noted by Nisa Kirchner at GD. I was directed to enter this and get a preauth number to give to her. This is the one I had you look into for if we had further information. I don't have the 3 c's as the unit is not here. I will upload the original wo order these were on.
Alix Mongiat
processor • Jun 23, 2026, 11:08 AM
@Michelle A I know that. But I still need to enter 3 C's, please upload a WO that has the 3 C's. Warranty Repair 1 would just state that the cause was that the incorrect parts were sent previously and customer was not happy that they didn't match. Warranty Repair 2 needs complete 3 C's as well. I cannot guess on these and the WO's need to be complete before being uploaded to us. Thank you.
Alix Mongiat
processor • Jun 23, 2026, 11:08 AM
Please keep in mind that starting next week, we need the WO's uploaded directly to Grand Design so they need to be thorough.
Alix Mongiat
processor • Jun 23, 2026, 11:09 AM
I see you uploaded the old WO. This WO still needs to reflect everything as this is the one I am entering.
Michelle Antinoja
dealer_or_external • Jun 23, 2026, 11:15 AM
@Alix M i'M THE ONLY ONE IN SERVICE RIGHT NOW SO YOU'RE GOING TO NEED TO WORK WITH ME A LITTLE. i WILL UPDATE IT WHEN i HAVE A MOMENT BUT THEY NEED A PRE AUTH NUMBER ASAP.
Alix Mongiat
processor • Jun 23, 2026, 11:37 AM
@Michelle A PA 959272 has been submitted for approval.
Alix Mongiat
processor • Jun 24, 2026, 1:59 PM
@Michelle A
They have denied the valances...
Did you get them the PA number I provided yesterday?
Michelle Antinoja
dealer_or_external • Jun 24, 2026, 2:20 PM
@Alix M I have, I will reach out to them again.
Michelle Antinoja
dealer_or_external • Jun 24, 2026, 3:05 PM
@Alix M they reached out and stated she will follow up with the reviewer of the claim and get it updated for us.
Alix Mongiat
processor • Jun 26, 2026, 10:13 AM
@Michelle A
Warranty Repair 1: approved for 3 valances and 0.6 hour
Warranty Repair 2: approved for $969.55
Michelle Antinoja
dealer_or_external • Jun 26, 2026, 10:34 AM
@Alix M CAN WE GET UPDATE ON THE VALANCES THEY ARE RECOMMENDING? OR SHOULD I REACH OUT TO NISA
Alix Mongiat
processor • Jun 26, 2026, 10:59 AM
@Michelle A You will need to reach out to GD as they did not provide any more information as to what parts are correct. And you know more about which ones were ordered previously that were incorrect. Thanks.
Alix Mongiat
processor • Aug 31, 2026, 8:40 AM
No invoices in GD for this yet.
Claim Files
13682.pdf
main-pdf • Jun 23, 2026, 10:37 AM • 69,655 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13682/13682.pdf