Claim explorer / evidence thread
Claim 13553
GRE 8220 • Alix • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 6
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
151d elapsed • 0d remaining
Analyzed
Completed stage
151d elapsed • 0d remaining
Awaiting OEM
Completed stage
151d elapsed • 0d remaining
Auto-Approved
Completed stage
151d elapsed • 0d remaining
Payment Due
Approaching deadline
151d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
151d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
151d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Approaching deadline
151 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 10 • RO lines 6 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 2
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
41
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 3, 2026, 2:24 PM to Nov 1, 2026, 2:37 PM.
Indexed evidence
25 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
151 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE
Timeline
First seen Jun 3, 2026, 2:24 PM • last seen Nov 1, 2026, 2:37 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Oct 15, 2026, 7:20 PM • processor • @Chris B @Ashlee O @Heidi H @Stephanie K @Alix M @Tricia H iClaims REVIEW UPDATE - GRE 8220 / Forest River / RO 13553. The current packet documents the GE A/C replacement and successful post-repair operation. The f
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Image shows a GE/Forest River RV air conditioner data label inside the unit housing, with surrounding foam gasket/insulation visible. No clear physical damage is visible in this photo.
Readable label details:
- Brand: GE Appliances
- Room air conditioner / rooftop A/C
- Model appears to be: ARC13AACBH2
- Serial appears to be: FT013544R
- Date: 03/2022
- Refrigerant: R410A, 18.3 oz
- Voltage: 115V, 60Hz, 1 phase
- Electric heater: 12.8A / 1530W
- Fan motor: 2.4A, 1/4 HP
- Compressor: RLA/LRA 12.
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Visible item: GE Appliances data/rating label on an appliance component, likely an A/C or refrigeration unit.
Key readable label details:
- Manufacturer/brand: GE Appliances
- Location/contact: Appliance Park, Louisville, KY 40225; geappliances.com; 1-877-540-RVDP
- Assembled in China
- Refrigerant: R410A, 18.3 oz
- Design pressure: Low/High side 236 / 551 PSIG
- Model: ARC15AACBH2
- Serial: FT101544R
- Date: 03/2022
- Voltage shown: 115
- QR code present
Visible damage: No physical damage is
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
GE wall thermostat/control display is visible and shows OFF; no clear damage seen.
Human interpretation • confidence 0.82
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
RV interior ceiling A/C unit opened for inspection/diagnosis above a Greystone microwave.
- **Visible condition/damage:** No clear exterior breakage seen; ceiling A/C shroud/return grille is partially removed/open, exposing internal components. Metal electrical/control box is hanging down with wiring exposed for testing.
- **Components visible:** Ceiling A/C air distribution box, white plastic grille/cover, metal control box, wiring harnesses, yellow cable, internal metal duct/frame, clamp mete
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Image shows a GE Appliances identification/specification label on an HVAC/air-conditioner related component.
- **Visible components/labels:** GE Appliances data plate with UL listing.
- **Model number:** RAREC3A2
- **Serial number:** DV312018R
- **Electrical rating:** 115V, 60Hz, 1 phase
- **Use with:** wall thermostat / indoor assembly / air conditioner combinations listed on label.
- **Damage observed:** No obvious physical damage visible in this image; it appears to be a close-up documentati
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
GE appliance data label visible: model ARC15AACBH2, serial FT101544R, dated 03/2022.
Human interpretation • confidence 0.99
supporting-image
No human-level description yet.
supporting-image
GE room air conditioner identification label; no visible damage shown.
Human interpretation • confidence 0.92
Claim Lines
complaint
CUSTOMER STATES COMPRESSOR IN UNIT DOES E 17678 SCHMI NOT COME ON FAN BLOWS BUT NO COLD AIR
needs-review • confidence 0.09
complaint
CUSTOMER STATES COMPRESSOR IN UNIT DOES E 17678 SCHMI NOT COME ON FAN BLOWS BUT NO COLD AIR
needs-review • confidence 0.06
cause
Pic taken kitchen living room ac checked voltage 120 going to control module I did amp draw on compressor wire is 6.8 amps outside temp 65 and air coming out of ac is 65 no delta temp I also checked capacitor the micro ferrets is within specs. low coolant will need a new ac
needs-review • confidence 0.26
cause
Pic taken kitchen living room ac checked voltage 120 going to control module I did amp draw on compressor wire is 6.8 amps outside temp 65 and air coming out of ac is 65 no delta temp I also checked capacitor the micro ferrets is within specs. low coolant will need a new ac
needs-review • confidence 0.20
correction
Will need a new ac
needs-review • confidence 0.00
correction
Will need a new ac
needs-review • confidence 0.00
Evidence Thread
ANNA FREEMAN
dealer_or_external • Jun 3, 2026, 2:22 PM
@Alix M This one needs to go through GE for a replacement AC.
Alix Mongiat
processor • Jun 3, 2026, 2:49 PM
@ANNA F @Dustin L Please fill out the form I added to the folder. Thank you.
Alix Mongiat
processor • Jun 4, 2026, 1:35 PM
I have sent this to GE.
Alix Mongiat
processor • Jun 10, 2026, 11:49 AM
Sent follow up.
Alix Mongiat
processor • Jun 10, 2026, 12:21 PM
@Dustin L @ANNA F @Kaitlyn R This has been approved for:
3 hours for labor.
GE RVAC Deluxe Plus 15 -Black (GRCS15XAHB)
GE Main Control for Single Zone Standard 3 Wire (RGREC3A)RGREC3A
GE Thermostat, Black (RGRWT2B)RGRWT2B
These items are being shipped at no cost to Greeneway. They labeled it attention to Kyna Schmidt.
Alix Mongiat
processor • Sep 14, 2026, 2:31 PM
@Dustin L @Destinee M I need a photo of the tag removed before we can get this paid for you. Thanks!
Alix Mongiat
processor • Sep 28, 2026, 4:05 PM
Following up on this.
Alix Mongiat
processor • Sep 28, 2026, 4:06 PM
They will also most likely ask for this to be itemized as well (like 13421)
Alix Mongiat
processor • Oct 5, 2026, 1:22 PM
Following up on this again. Thanks!
ics ai
processor • Oct 15, 2026, 7:20 PM
@Chris B @Ashlee O @Heidi H @Stephanie K @Alix M @Tricia H iClaims REVIEW UPDATE - GRE 8220 / Forest River / RO 13553. The current packet documents the GE A/C replacement and successful post-repair operation. The five current photos show the thermostat/control components, live electrical diagnosis, and A/C data tags, but I do not see the required removed serial-tag photo. The live sidebar still requests that removed tag before payment and has an Oct. 5 follow-up. Please add the removed serial-tag photo before resubmission/payment follow-up. Also confirm the final itemization reflects the approved 3.0 labor hours and any GE-required no-cost-parts/markup detail. No source files or claim status were changed. [ICS-AI-GRE-13553-20261015-7f1711f0b19b]
Claim Files
13553 final hh.pdf
pdf • Sep 14, 2026, 1:28 PM • 648,524 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE/13553 final hh.pdf
13553 final hh.pdf
pdf • Sep 14, 2026, 1:28 PM • 648,524 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13553 - GE/13553 final hh.pdf
Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
mail-artifact • Jun 10, 2026, 12:21 PM • 122,606 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE/Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
mail-artifact • Jun 10, 2026, 12:21 PM • 122,606 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13553 - GE/Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
mail-artifact • Jun 10, 2026, 12:21 PM • 122,606 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553 - GE/Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
mail-artifact • Jun 10, 2026, 12:21 PM • 122,606 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13553 - GE/Integrity Management Advisors Mail - [EXT] VIN RP101430 Work Order 13553 Approval & Order Acknowledgement [ thread__9TfkZkD0fjyZ9pe9O1p.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE/ge44.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13553 - GE/ge44.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13553 - GE/ge44.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553/ge44.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553 - GE/ge44.pdf
ge44.pdf
main-pdf • Jun 4, 2026, 10:48 AM • 256,177 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13553/ge44.pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE/GE AC DIAG FORM (2).pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13553 - GE/GE AC DIAG FORM (2).pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553 - GE/GE AC DIAG FORM (2).pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13553 - GE/GE AC DIAG FORM (2).pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553/GE AC DIAG FORM (2).pdf
GE AC DIAG FORM (2).pdf
pdf • Jun 3, 2026, 2:49 PM • 67,118 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13553/GE AC DIAG FORM (2).pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13553 - GE/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553 - GE/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13553 - GE/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13553 - GE/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13553/13553.pdf
13553.pdf
main-pdf • Jun 3, 2026, 2:19 PM • 73,459 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13553/13553.pdf