Claim 13517

Claim explorer / evidence thread

Claim 13517

GRE 8220 • Alix • Approved / Unpaid • grand-design

Next Recommended Action

Await OEM Response

Approaching deadline

Reason

No flagged violation label yet — keep reviewing payment and document evidence

Deadline

Approaching deadline

Estimated recovery

Pending payment match

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

104d elapsed • 0d remaining

Analyzed

Completed stage

104d elapsed • 0d remaining

Awaiting OEM

Completed stage

104d elapsed • 0d remaining

Auto-Approved

Approaching deadline

104d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

104d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

104d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

104d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

104 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: May 20, 2026, 4:31 PM to Aug 26, 2026, 3:08 AM.

Indexed evidence

9 docs / 12 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

104 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13517/IMG_4999.jpeg

Timeline

First seen May 20, 2026, 4:31 PM • last seen Aug 26, 2026, 3:08 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

23 indexed side comments on this claim.

Latest visible thread signal

Aug 31, 2026, 8:36 AM • processor • No invoice in Grand Design for this - will need from dealership since it was purchased outside of GD.

Role mix

Dealer 0 • OEM 0 • Processor 17

Decision cues

Denial signals 0 • info / missing-doc asks 21 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat

processor • May 20, 2026, 4:13 PM

@Kaitlyn R Are there any photos for this?

Kaitlyn Reinwand

dealer_or_external • May 21, 2026, 2:45 PM

@Alix M IS THERE SPECIFIC PICTURES THAT ARE NEEDED?

Alix Mongiat

processor • May 21, 2026, 4:01 PM

@Kaitlyn R I need a tag with the M/S number at least.

Alix Mongiat

processor • May 21, 2026, 4:02 PM

PA 951401 is in draft status as we need M/S number and manufacturer information.

Alix Mongiat

processor • May 29, 2026, 8:53 AM

Following up on this.

Kaitlyn Reinwand

dealer_or_external • Jun 8, 2026, 10:27 AM

@Alix M UPLOADED THE ONLY PHOTOS THAT WE HAVE

Alix Mongiat

processor • Jun 8, 2026, 1:09 PM

PA 951401 has been submitted for approval.

Alix Mongiat

processor • Jun 10, 2026, 11:50 AM

@Kaitlyn R @Michelle A From Grand Design: Please provide the serial number of the Maxxair fan. This can be found under the bug screen or under the fan lid.

Alix Mongiat

processor • Jun 23, 2026, 9:17 AM

@Michelle A @Dustin L Following up on this.

Alix Mongiat

processor • Jul 2, 2026, 9:13 AM

Following up on this.

Michelle Antinoja

dealer_or_external • Jul 8, 2026, 1:20 PM

@Alix M attached further photos of the serial numbers.

Alix Mongiat

processor • Jul 8, 2026, 1:31 PM

Added. Thank you.

Alix Mongiat

processor • Jul 10, 2026, 8:40 AM

@Michelle A @Dustin L From GD: this is not a correct photo. You have requested a Maxx Air controller and sent a photo of that, but the fan photo that you sent was of a Heng. The serial number of the fan is located inside the unit. You need to remove the screen and it will be located in the corner.

Michelle Antinoja

dealer_or_external • Jul 10, 2026, 11:54 AM

@Alix M OK i WILL REACH OUT TO CUSTOMER AGAIN FOR CORRECT PHOTOS.

Alix Mongiat

processor • Jul 24, 2026, 8:54 AM

@Dustin L @Matt F Following up on this. Thanks!

Dustin Lucas

dealer_or_external • Jul 24, 2026, 12:45 PM

@Alix M Reached out to customer for pictures, customer is not at unit currently but is aware we need pictures of Maxxair fan Model Tag.

Alix Mongiat

processor • Aug 6, 2026, 9:05 AM

Following up on this. Did the customer know when they would be back out there? Thanks

Matt Ferkey

dealer_or_external • Aug 7, 2026, 6:16 PM

@Alix M attached photo with SN

Alix Mongiat

processor • Aug 10, 2026, 9:11 AM

Added. Thanks.

Alix Mongiat

processor • Aug 18, 2026, 8:58 AM

Sent follow up email to James Hite as it has been "pending vendor response" since 8/11/26

Alix Mongiat

processor • Aug 20, 2026, 9:02 AM

Sent a follow up to James Hite and included Dan Kussow.

Alix Mongiat

processor • Aug 20, 2026, 9:29 AM

@Dustin L @Destinee M This has been approved for 0.3 hour to replace the wall control

Alix Mongiat

processor • Aug 31, 2026, 8:36 AM

No invoice in Grand Design for this - will need from dealership since it was purchased outside of GD.