Claim 13428

Claim explorer / evidence thread

Claim 13428

GRE 8220 • Alix • Paid • grand-design

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

53d elapsed • 0d remaining

Analyzed

Completed stage

53d elapsed • 0d remaining

Awaiting OEM

Completed stage

53d elapsed • 0d remaining

Auto-Approved

Completed stage

53d elapsed • 0d remaining

Payment Due

Completed stage

53d elapsed • 0d remaining

Escalation Eligible

Completed stage

53d elapsed • 0d remaining

Resolved

Overdue / escalation ready

53d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

53 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 11, 2026, 4:01 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

17 docs / 12 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

53 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13428/Print Claim 989147.pdf

Timeline

First seen May 11, 2026, 4:01 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

12 indexed side comments on this claim.

Latest visible thread signal

May 28, 2026, 8:43 AM • processor • This paid on 5/27/26 on check 654197 for $94.87

Role mix

Dealer 0 • OEM 0 • Processor 7

Decision cues

Denial signals 0 • info / missing-doc asks 10 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

document-photo

document-photo

Claim Lines

No claim lines loaded

Evidence Thread

Michelle Antinoja

dealer_or_external • May 11, 2026, 2:46 PM

@Alix M I will get you the vin here. I didn't realize that it wasn't in here

Michelle Antinoja

dealer_or_external • May 11, 2026, 4:15 PM

@Alix M vin#: 573FS3624K9900325

Alix Mongiat

processor • May 12, 2026, 8:40 AM

@Michelle A This unit also has the following: Customer Satisfaction Campaign - Web Crack Inspection Solitude 310GK/Reflection 303RLS (This will need to be done on a different WO)

Alix Mongiat

processor • May 12, 2026, 8:45 AM

PA 948810 has been submitted for approval.

Michelle Antinoja

dealer_or_external • May 12, 2026, 9:24 AM

@Alix M IF CUSTOMER WANTS TO BRING IT BACK FOR THAT THEY CAN. bUT THEY ARE NOT GOING TO LEAVE THE UNIT HERE FOR THAT NOW.

Alix Mongiat

processor • May 13, 2026, 7:49 AM

@Michelle A This was approved for 0.5 hour

Michelle Antinoja

dealer_or_external • May 13, 2026, 10:04 AM

@Alix M NOTHING HAS CHANGED ON THIS WO. pART: JOB #1; 822093414 - STEP TREAD ANGLE BRACKET 16GA GALV BLK - QTY:2 - PRICE: 7.38 822061989 - SCREW 8 X 3/4 RD WASHER QUAD TYPE 17 BLACK - QTY: 18 - PRICE: .07 @ANNA F UPLOAD INVOICE PLEASE

Alix Mongiat

processor • May 18, 2026, 6:46 AM

Thank you. Still need the invoice, there is nothing in Grand Design for this under the VIN. Thanks!

ANNA FREEMAN

dealer_or_external • May 19, 2026, 9:52 AM

@Alix M I HAVE GONE THROUGH EVERY INVOICE FOR THESE PART #'S AND ONLY FOUND ONE THAT WAS NOT USED ON THE VIN IT WAS ORDERED FOR. THAT WAS FOR PART # 693414, I UPLOADED THAT INVOICE. I CANNOT FIND ONE FOR THE SCREWS. IM NOT SURE HOW THIS HAPPENED AS CLEARLY THE REPAIR WAS COMPLETED.

Alix Mongiat

processor • May 19, 2026, 1:49 PM

I am submitting without an invoice on those, but with the photos they can see they were used so hopefully the process.

Alix Mongiat

processor • May 19, 2026, 1:50 PM

Claim 989147 has been submitted for payment.

Alix Mongiat

processor • May 28, 2026, 8:43 AM

This paid on 5/27/26 on check 654197 for $94.87

Claim Files

Print Claim 989147.pdf

pdf • May 28, 2026, 8:43 AM • 16,123 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13428/Print Claim 989147.pdf

Print Claim 989147.pdf

pdf • May 28, 2026, 8:43 AM • 16,123 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13428/Print Claim 989147.pdf

123326.pdf

main-pdf • May 19, 2026, 9:49 AM • 41,950 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13428/123326.pdf

123326.pdf

main-pdf • May 19, 2026, 9:49 AM • 41,950 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13428/123326.pdf

123326.pdf

main-pdf • May 19, 2026, 9:49 AM • 41,950 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13428/123326.pdf

13428.pdf