Claim explorer / evidence thread
Claim 13405B
GRE 8220 • Alix • Pre-Auth Needed • grand-design
risk 0.70
deadline Overdue / escalation ready
images 11
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
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Analyzed
Overdue / escalation ready
50d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Auto-Approved
Upcoming statutory deadline
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Payment Due
Upcoming statutory deadline
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Escalation Eligible
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Resolved
Upcoming statutory deadline
50d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$1,875.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
50 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
30
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 14, 2026, 8:31 AM to Jul 3, 2026, 2:56 AM.
Indexed evidence
13 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
50 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=11; damage=0; unit=0; parts=0; doc=11; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Grand Design • VIN 573FM3821TBB05690
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13405B/13405B
Timeline
First seen May 14, 2026, 8:31 AM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
May 28, 2026, 8:40 AM • processor • This paid on 5/27/26 on check 654197 for $102.90
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 1 • info / missing-doc asks 1 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - IN KITCH N LEFT SIDE W 1020 GRAND CORNER TRIM HAS A CRACK AND LARGE GAP IN TRIM WHERE THEY MEET IN CORNERS
partial-match • confidence 0.73
cause
Small crack from mfg in corner trim
partial-match • confidence 0.73
correction
I used putty to fill the crack and the upper corners on trim also REQ: .20
partial-match • confidence 0.73
complaint
WARRANTY REPAIR 2 -BEDROOM DOOR IS W 1020 GRAND PEELING AT THE BOTTOM
partial-match • confidence 0.63
cause
Finish on door chipped and peeling
partial-match • confidence 0.63
correction
Used wood marker to cover the bare areas on edge and bottom of the door REQ: .20
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 - REAR BATH DOOR IS W 1020 GRAND PEELING AT THE BOTTOM
partial-match • confidence 0.63
cause
Peeling finish on bath door
partial-match • confidence 0.63
correction
Used wood marker to cover missing finish REQ: .10
partial-match • confidence 0.67
complaint
WARRANTY REPAIR 4 - WHEN BRINGING BED W 1020 GRAND Down IN Garage the mattress tubbed against the valance and it's bent
partial-match • confidence 0.63
cause
Mfg installed this valance so close to bed lift if mattress is overhanging to one side this will keep happening
partial-match • confidence 0.63
correction
Used larger screws to reattach the valance made sure the mattress is even on the platform REQ: .30
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 5 -AWNING OVER THE RAMP W 1020 GRAND DROP DOWN DOOR IS CROOKED
partial-match • confidence 0.63
cause
Not a issue
partial-match • confidence 0.63
cause
Not a issue
unreviewed • confidence 0.00
cause
Not a issue
unreviewed • confidence 0.00
cause
Not a issue
unreviewed • confidence 0.00
cause
Not a issue
unreviewed • confidence 0.00
correction
THIS IS NORMAL IT NEEDS TO HAVE A PITCH SO Water does not pool up on fabric nothing wrong with it DO NOT REQUEST ANYTHIGN FOR THIS LINE-
partial-match • confidence 0.73
correction
THIS IS NORMAL IT NEEDS TO HAVE A PITCH SO Water does not pool up on fabric nothing wrong with it DO NOT REQUEST ANYTHIGN FOR THIS LINE-
unreviewed • confidence 0.00
correction
THIS IS NORMAL IT NEEDS TO HAVE A PITCH SO Water does not pool up on fabric nothing wrong with it DO NOT REQUEST ANYTHIGN FOR THIS LINE-
unreviewed • confidence 0.00
correction
THIS IS NORMAL IT NEEDS TO HAVE A PITCH SO Water does not pool up on fabric nothing wrong with it DO NOT REQUEST ANYTHIGN FOR THIS LINE-
unreviewed • confidence 0.00
correction
THIS IS NORMAL IT NEEDS TO HAVE A PITCH SO Water does not pool up on fabric nothing wrong with it DO NOT REQUEST ANYTHIGN FOR THIS LINE-
unreviewed • confidence 0.00
Evidence Thread
Alix Mongiat
processor • May 14, 2026, 9:00 AM
PA 949600 has been submitted for approval.
Alix Mongiat
processor • May 18, 2026, 5:39 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.1 hour (requested 0.2 hour)
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.2 hour (requested 0.3 hour)
**Dealer must complete the work within 6 months from the approval date and the job must be claimed within 45 days of the service completion date. If the work is not completed and claimed within this time frame, the approval is void and will be denied.
Kaitlyn Reinwand
dealer_or_external • May 19, 2026, 10:40 AM
@Alix M
DATE IN: 5/01/2026
DATE WORK STARTED: 05/01/2026
DATE COMPLETED: 5/18/2026
NO PARTS USED ON THIS WORK ORDER. FINAL RO IS THE ONE THAT IS UPLOADED.
Alix Mongiat
processor • May 19, 2026, 1:43 PM
Claim 989143 has been submitted for payment.
Alix Mongiat
processor • May 28, 2026, 8:40 AM
This paid on 5/27/26 on check 654197 for $102.90
Claim Files
Print Claim 989143.pdf
pdf • May 28, 2026, 8:40 AM • 17,337 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13405B/Print Claim 989143.pdf
Print Claim 989143.pdf
pdf • May 28, 2026, 8:40 AM • 17,337 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13405B/Print Claim 989143.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13405B_1/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13405B/13405B.pdf
13405B.pdf
main-pdf • May 13, 2026, 1:35 PM • 74,079 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13405B/13405B/13405B.pdf