Claim 13375

Claim explorer / evidence thread

Claim 13375

GRE 8220 • Alix • OEM Review • crossroads

Next Recommended Action

Review Short-Pay

Approaching deadline

Reason

OEM Response Deadline Exceeded

Deadline

Approaching deadline

Estimated recovery

$625.00

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 0 review 1

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

97d elapsed • 0d remaining

Analyzed

Completed stage

97d elapsed • 0d remaining

Awaiting OEM

Completed stage

97d elapsed • 0d remaining

Auto-Approved

Completed stage

97d elapsed • 0d remaining

Payment Due

Approaching deadline

97d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

97d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

97d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$625.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

97 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 28, 2026, 3:31 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

9 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

97 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Crossroads/13375/985.jpg

Timeline

First seen May 28, 2026, 3:31 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

11 indexed side comments on this claim.

Latest visible thread signal

Jul 10, 2026, 8:44 AM • processor • This paid on check 1602820 for $255.82

Role mix

Dealer 0 • OEM 0 • Processor 7

Decision cues

Denial signals 0 • info / missing-doc asks 16 • approval signals 2

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Return to the main recovery queue view.

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Images

document-photo

document-photo

document-photo

document-photo

Claim Lines

complaint

CUSTOMER STATES AC UNIT IN THE VERY W 1047 CROSS FRONT ON UNIT TURNS ON AND GETS HOT AND VERY LOUDS SHUTS OF AND REPEATS

needs-review • confidence 0.31

cause

the ac compressor would intermittently come on no fan even when thermostat was off or disconnected diagnose bad control board for this coleman ac pics taken model and the Part I used

partial-match • confidence 0.64

correction

after install of new control module for ac the compressor stay off now I also tested ac outside temp was 74 degrees air coming out of ac is 48 degrees delta temp of 26 degrees amp draw of 9.0 ac is working correctly REQUEST:1.5

partial-match • confidence 0.39

complaint

CUSTOMER STATES LEAK COMING FROM BLACK W 1047 CROSS TANK DISCHARGE ON UNIT WOULD LIKE ADDRESSED

partial-match • confidence 0.37

cause

multiple pics taken What I found for discharge pipe the banjo connector prongs was stretched not sealing correctly when draining 1 banjo connector and 1 fernco used. but also he will need a new floor vent due to me stepping on it measurements and pics taken he said send to his address

partial-match • confidence 0.51

correction

after replacing the connector on Continued on page 2 PAGE 2 Work Order : 13375

partial-match • confidence 0.44

Evidence Thread

Alix Mongiat

processor • May 27, 2026, 2:20 PM

PREAUTH114999 submitted for approval.

Alix Mongiat

processor • May 28, 2026, 10:21 AM

@Dustin L @Michelle A Job 1: approved for 1 hour flat rate (requested 1.5 hour) Job 2: approved for 0.2 hour - goodwill gesture only (requested 1.2 hour)

Kaitlyn Reinwand

dealer_or_external • May 28, 2026, 3:20 PM

@Alix M DATE IN: 4/17/26 DATE COMPLETED: 5/12/26 PARTS USED: JOB 1 755790202010- COOL CONTROL COST: 56.66 QTY: 1 JOB 2: 019079102805- ROTATING PIPE COST: 7.35 QTY: 1 119253- 3" COUPLING COST: 3.61 QTY: 1 @ANNA F PLEASE UPLOAD INVOICES.

ANNA FREEMAN

dealer_or_external • May 29, 2026, 10:14 AM

@Alix M INVOICES UPLOADED, THE COOL CONTROL CAME FROM NORTHERN I HAVE NO INVOICE FOR THAT ONE.

Alix Mongiat

processor • May 29, 2026, 10:55 AM

CLAIM113375 has been submitted for payment.

Alix Mongiat

processor • Jun 9, 2026, 8:50 AM

@Dustin L @Michelle A @Kaitlyn R Job 1: To assist KRV with initiating vendor recovery, please attach photos of the defective part(705281). Please show any markings, stamps or stickers for identification (part may need to be uninstalled) to send to our supplier. *We need to get this photo to them before 6/16

Dustin Lucas

dealer_or_external • Jun 9, 2026, 9:25 AM

The Picture of the used control board is the black box with the airexcel tag on it, this is the part that was used as this was a coleman mach a/c unit not a GE

Alix Mongiat

processor • Jun 9, 2026, 10:59 AM

@Dustin L These were already added. We need to show it removed from the unit. Please provide and comment once provide. Please move to claims corrected once you provide this as well. Thanks.

Dustin Lucas

dealer_or_external • Jun 9, 2026, 11:53 AM

@Alix M Pictures uploaded.

Alix Mongiat

processor • Jun 9, 2026, 12:26 PM

added photos. thank you.

Alix Mongiat

processor • Jul 10, 2026, 8:44 AM

This paid on check 1602820 for $255.82