Claim explorer / evidence thread
Claim 13302B
GRE 8220 • Alix • Info Needed • forest-river
risk 0.70
deadline Overdue / escalation ready
images 34
matched 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
58d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
58d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
58d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
58d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
58d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$1,250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
40
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:56 AM.
Indexed evidence
22 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=34; damage=0; unit=0; parts=0; doc=33; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4FFLN29T1910906
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13302B_1
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
May 21, 2026, 10:13 AM • processor • This paid on check 3160613 for $183.85
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 8 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - Light on front of W 1021 FORES unit is inop the switch is broken on it
matched • confidence 0.81
cause
Broken switch on the light
matched • confidence 0.81
correction
Removed lens unscrewed base of light cut positive and negative wires obtained new fixture ,stripped wires from unit then wired light up ,tested it works ,then reinstalled onto the unit silicone around the fixture and installed lens
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 2 -THE TRIM ON DINING W 1021 FORES /LIVING SLIDE OUT HAS UNFINISHED WOOD SHOWING GAPS
partial-match • confidence 0.67
cause
Mfg did not fill the gaps between the trim.
partial-match • confidence 0.67
correction
I used putty to fill all gaps in trim on slide room
partial-match • confidence 0.67
complaint
WARRANTY REPAIR 3 - WHEN PULLING OUT W 1021 FORES LOVE SEAT TO MAKE INTO BED THERE ARE SHARP STAPLES THAT STAB YOUR FINGER TIPS
partial-match • confidence 0.63
cause
Mfg of sofa did not set the staples
partial-match • confidence 0.63
correction
Used a hammer and pounded the staples in as much as possible so fingertips do not get injured when opening up the seat
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 5 - Table top has a W 1021 FORES slight scratch
partial-match • confidence 0.63
cause
Scratch in table top
partial-match • confidence 0.63
correction
I used very fine wet sand paper to sand away the scratch then I polished the
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Apr 30, 2026, 4:46 PM
@Kaitlyn R Please let me know how much time you are requesting for each line.
Alix Mongiat
processor • May 1, 2026, 8:58 AM
PA 2661103 is in draft status until we get requested times.
Alix Mongiat
processor • May 4, 2026, 8:34 AM
Moving to PA info needed until we get the requested labor times.
Alix Mongiat
processor • May 5, 2026, 8:52 AM
@Kaitlyn R Just a reminder that we are still waiting on requested labor times. Thank you!
Kaitlyn Reinwand
dealer_or_external • May 7, 2026, 7:52 PM
Alix Mongiat
WARR01: REQ .5
WARR02: REQ: .40
WARR03: REQ .20
WARR05: REQ .30
Alix Mongiat
processor • May 8, 2026, 8:40 AM
2661103 has been submitted for approval.
Alix Mongiat
processor • May 8, 2026, 1:03 PM
@Kaitlyn R
Warranty Repair 1: please provide a picture of the back side of the light.
Kaitlyn Reinwand
dealer_or_external • May 12, 2026, 3:49 PM
@Alix M uploaded requested photo
Alix Mongiat
processor • May 12, 2026, 5:07 PM
Added. Thanks.
Alix Mongiat
processor • May 13, 2026, 10:27 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.3 hour (requested 0.5 hour)
Warranty Repair 2: approved for 0.4 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 5: approved for 0.3 hour
Kaitlyn Reinwand
dealer_or_external • May 13, 2026, 12:00 PM
@Alix M
DATE IN: 03/30/2026
DATE COMPLETED: 04/18/2026
PARTS USED:
WARR01
852661915960- LED OVAL PORCH LIGHT
COST: 13.05
QTY: 1
@ANNA F PLEASE UPLOAD INVOICES.
FINAL RO IS THE RO THAT IS UPLOADED.
ANNA FREEMAN
dealer_or_external • May 13, 2026, 3:14 PM
@Alix M THIS PART WAS ORDERED AND RECEIVED FROM NORTHERN WHOLESALE IN 04/2025. I AM NO LONGER ABLE TO GET THAT INVOICE AS THEY ARE NO LONGER IN BUSINESS.
Alix Mongiat
processor • May 14, 2026, 5:11 PM
This has been submitted for payment.
Alix Mongiat
processor • May 21, 2026, 10:13 AM
This paid on check 3160613 for $183.85
Claim Files
Claim Sheet.pdf
pdf • May 21, 2026, 10:14 AM • 27,843 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13302B/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 21, 2026, 10:14 AM • 27,843 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13302B/Claim Sheet.pdf
13302B LIGHT.jfif
jfif • May 12, 2026, 3:49 PM • 265,966 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13302B_1/13302B LIGHT.jfif
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13302B_1/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13302B_1/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Flagstaff/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Flagstaff/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13302B/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13302B_1/13302B.pdf
13302B.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13302B/13302B.pdf
SONNENBERG.pdf
main-pdf • Apr 30, 2026, 4:17 PM • 74,807 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13302B/SONNENBERG.pdf