Claim explorer / evidence thread
Claim 13210B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 50
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
50
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13210B/Print Claim 969596.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Mar 5, 2026, 8:33 AM • processor • This paid on 3/4/26 on check 642274 for $331.80
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 8
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of a door jamb strike plate beside a wood-finish panel.
Human interpretation • confidence 0.68
document-photo
Close-up shows a small chip/gouge in a gray metal trim or frame member.
Human interpretation • confidence 0.90
document-photo
Interior sliding wood-panel door beside a Furrion control panel; no clear damage visible.
Human interpretation • confidence 0.76
document-photo
Close-up of RV electrical/plumbing assembly with labeled solar-negative wiring and a black inline component.
Human interpretation • confidence 0.78
document-photo
Interior wood sliding door and adjacent trim with a black round pull; no clear damage visible.
Human interpretation • confidence 0.58
document-photo
White interior panel/cabinet base has chipped and cracked lower edge near the floor.
Human interpretation • confidence 0.84
document-photo
Close-up of orange plumbing pump/valve assembly with connected wiring and hoses; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Interior ceiling panel seam shows a long dark gap or separation beside a recessed light.
Human interpretation • confidence 0.86
document-photo
Textured interior wall covering shows a small puncture or tear near a vertical seam.
Human interpretation • confidence 0.78
document-photo
Bathroom shower enclosure shows a long open seam/gap along the vertical trim.
Human interpretation • confidence 0.87
document-photo
Close-up of light upholstery/cushion material with several small dark punctures near a seam.
Human interpretation • confidence 0.70
document-photo
Interior wall/panel above a vent grille shows several small dark scuffs or punctures.
Human interpretation • confidence 0.72
document-photo
White upholstered panel shows several small dark scuffs/marks above a woven lower section.
Human interpretation • confidence 0.72
document-photo
Kitchen sink faucet and under-cabinet light are shown operating; no visible damage.
Human interpretation • confidence 0.86
document-photo
Close-up of light upholstery/panel with a small dark stain or scuff near the lower area.
Human interpretation • confidence 0.72
document-photo
Close-up shows a small dark crack or split in a light textured surface.
Human interpretation • confidence 0.86
document-photo
Close-up shows an uneven, darkened seam along white interior trim or paneling.
Human interpretation • confidence 0.68
document-photo
Interior wall panel has visible gouges and chipped/delaminated material along the bottom edge.
Human interpretation • confidence 0.94
document-photo
Interior wall corner with a vertical seam/trim; no clear defect is visible.
Human interpretation • confidence 0.63
document-photo
Interior wall panel with a small dark mark above the lower trim.
Human interpretation • confidence 0.62
document-photo
Close-up of a light-colored interior wall/panel with a horizontal seam at the bottom.
Human interpretation • confidence 0.62
document-photo
Close-up of a light-colored surface with subtle discoloration; no identifiable component or claim context.
Human interpretation • confidence 0.18
document-photo
Close-up of a light-colored interior panel surface with visible seams; no clear defect identifiable.
Human interpretation • confidence 0.30
document-photo
Photo shows a plain light-colored interior wall/panel with a lower seam; no clear defect visible.
Human interpretation • confidence 0.32
Claim Lines
complaint
WARRANTY REPAIR 1 - Water flow on city W 1020 GRAND and fresh tank is very weak
needs-review • confidence 0.13
complaint
WARRANTY REPAIR 1 - Water flow on city W 1020 GRAND and fresh tank is very weak
needs-review • confidence 0.00
cause
It was only the pumped water flow that was weak pump needed adjustment
needs-review • confidence 0.13
cause
It was only the pumped water flow that was weak pump needed adjustment
needs-review • confidence 0.20
correction
I removed panel and used Allen wrench to adjust the pumps pressure then tested water flow and all faucets and toilet has good pressure now I put the panel back on REQ: .20 WARR
needs-review • confidence 0.34
correction
I removed panel and used Allen wrench to adjust the pumps pressure then tested water flow and all faucets and toilet has good pressure now I put the panel back on REQ: .20 WARR
needs-review • confidence 0.34
complaint
WARRANTY REPAIR 2 - Wall is cracked W 1020 GRAND behind booth seat
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 2 - Wall is cracked W 1020 GRAND behind booth seat
needs-review • confidence 0.06
cause
Crack in wall panel
needs-review • confidence 0.34
cause
Crack in wall panel
needs-review • confidence 0.34
correction
I first used very fine sand paper and sand sharp edge then used glue and glued the panel down then used putty to blend REQ" .30 WARR
needs-review • confidence 0.22
correction
I first used very fine sand paper and sand sharp edge then used glue and glued the panel down then used putty to blend REQ" .30 WARR
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 3 -Edge of slider door W 1020 GRAND to bedroom has a scrape
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 3 -Edge of slider door W 1020 GRAND to bedroom has a scrape
needs-review • confidence 0.18
cause
Scrape
needs-review • confidence 0.00
cause
Scrape
needs-review • confidence 0.00
correction
Used wood marker to cover REQ: .10 WARR
needs-review • confidence 0.05
correction
Used wood marker to cover REQ: .10 WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 - Deep staple holes in W 1020 GRAND all cabinets and a few walls
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 - Deep staple holes in W 1020 GRAND all cabinets and a few walls
needs-review • confidence 0.00
cause
Deep holes in wall from staples
needs-review • confidence 0.06
cause
Deep holes in wall from staples
needs-review • confidence 0.06
correction
Used putty to fill holes REQ: .40 WARR
needs-review • confidence 0.00
correction
Used putty to fill holes REQ: .40 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - All 6 white ceiling W 1020 GRAND trim have black scuffs stains or scratches
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 5 - All 6 white ceiling W 1020 GRAND trim have black scuffs stains or scratches
needs-review • confidence 0.14
cause
Mfg left black marks on white ceiling Continued on page 2 PAGE 2 Work Order : 13210B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** trim
needs-review • confidence 0.14
cause
Mfg left black marks on white ceiling Continued on page 2 PAGE 2 Work Order : 13210B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** trim
needs-review • confidence 0.14
correction
Used quick solve and a cloth to remove the stains REQ: .50 WARR
needs-review • confidence 0.05
correction
Used quick solve and a cloth to remove the stains REQ: .50 WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 6 - Bedroom door does W 1020 GRAND not close evenly and the magnets do not line up
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 6 - Bedroom door does W 1020 GRAND not close evenly and the magnets do not line up
needs-review • confidence 0.22
cause
Door not aligned
needs-review • confidence 0.11
cause
Door not aligned
needs-review • confidence 0.18
correction
I removed the fascia then I was able to access the rollers to adjust them now magnets line up and almost no gap at top or bottom of slider door to bedroom REQ: .40 HOURS WARR
needs-review • confidence 0.23
correction
I removed the fascia then I was able to access the rollers to adjust them now magnets line up and almost no gap at top or bottom of slider door to bedroom REQ: .40 HOURS WARR
needs-review • confidence 0.31
complaint
WARRANTY REPAIR 7 - Wall behind kitchen W 1020 GRAND sink has a bump sticking out of it
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 7 - Wall behind kitchen W 1020 GRAND sink has a bump sticking out of it
needs-review • confidence 0.10
cause
Bump in wall Unable to do anything about this
needs-review • confidence 0.06
cause
Bump in wall Unable to do anything about this
needs-review • confidence 0.06
correction
ONLY WANT NOTED WITH MFG IN CASE FUTURE CUSTOMER DECIDES THEY MAY WANT PANEL CHANGED WARR
needs-review • confidence 0.22
correction
ONLY WANT NOTED WITH MFG IN CASE FUTURE CUSTOMER DECIDES THEY MAY WANT PANEL CHANGED WARR
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 8 - Panel on back of W 1020 GRAND booth seat bottom edge is all chewed up and lifting
needs-review • confidence 0.26
complaint
WARRANTY REPAIR 8 - Panel on back of W 1020 GRAND booth seat bottom edge is all chewed up and lifting
needs-review • confidence 0.26
cause
Mfg bent panel when installing causing it to peel
needs-review • confidence 0.34
cause
Mfg bent panel when installing causing it to peel
needs-review • confidence 0.34
correction
I found some decor tape that matches ,I measured and cut batten strip then retaped to match and batten will cover the damaged area I pin nailer into place REQ: .50 WARR
needs-review • confidence 0.04
correction
I found some decor tape that matches ,I measured and cut batten strip then retaped to match and batten will cover the damaged area I pin nailer into place REQ: .50 WARR
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 9 - where panel and trim W 1020 GRAND meet next to the shower it looks unfinished and gap uneven
partial-match • confidence 0.54
complaint
WARRANTY REPAIR 9 - where panel and trim W 1020 GRAND meet next to the shower it looks unfinished and gap uneven
partial-match • confidence 0.40
cause
Gap and rough edge between wall and trim next to shower
partial-match • confidence 0.50
cause
Gap and rough edge between wall and trim next to shower
partial-match • confidence 0.38
correction
I used putty to fill the gap then wiped down with murpheys oil soap to clean away any excess REQ: .30
needs-review • confidence 0.17
correction
I used putty to fill the gap then wiped down with murpheys oil soap to clean away any excess REQ: .30
needs-review • confidence 0.05
Evidence Thread
Alix Mongiat
processor • Feb 19, 2026, 1:52 PM
PA 930602 has been submitted for approval.
Alix Mongiat
processor • Feb 20, 2026, 12:29 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: approved for 0.5 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.3 hour (requested 0.3 hour)
Warranty Repair 5: approved for 0.1 hour (requested 0.5 hour)
Warranty Repair 6: approved for 0.2 hour (requested 0.4 hour)
Warranty Repair 7: Noted
Warranty Repair 8: approved for 0.3 hour (requested 0.5 hour)
Warranty Repair 9: approved for 0.2 hour (requested 0.3 hour)
Please hold parts for 30 days after claim is paid
Kaitlyn Reinwand
dealer_or_external • Feb 25, 2026, 11:30 AM
@Alix M
DATE IN: 02/06/2026
DATE STARTED: 02/16/2026
DATE COMPLETED: 02/16/2026
PARTS USED: NO PARTS USED ON THIS WORK ORDER.
FINAL RO IS THE RO ALREADY UPLOADED.
Alix Mongiat
processor • Feb 25, 2026, 12:14 PM
Claim 969596 has been submitted for payment.
Alix Mongiat
processor • Mar 5, 2026, 8:33 AM
This paid on 3/4/26 on check 642274 for $331.80
Claim Files
Print Claim 969596.pdf
pdf • Mar 5, 2026, 8:34 AM • 19,447 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13210B/Print Claim 969596.pdf
13210B.pdf
main-pdf • Feb 19, 2026, 12:48 PM • 79,036 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13210B/13210B.pdf