Claim 13204B

Claim explorer / evidence thread

Claim 13204B

GRE 8220 • Alix • OEM Review • grand-design

Next Recommended Action

Review Short-Pay

Overdue / escalation ready

Reason

Parts Markup Short-Paid

Deadline

Overdue / escalation ready

Estimated recovery

$1,625.00

Send Follow-Up

risk 0.90 deadline Overdue / escalation ready images 59 matched 2

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

Escalation Eligible

Upcoming statutory deadline

71d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

71d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$1,625.00

What this claim may still be worth based on current evidence.

Compliance Score

10/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

Parts Markup Short-Paid • OEM Response Deadline Exceeded

Missing Items

missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.

Indexed evidence

12 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.90.

Claim Summary

Evidence summary

images=59; damage=0; unit=0; parts=0; doc=38; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2024 Grand Design Reflection 270BN • VIN 573FR3128R3350305

Path

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13204B

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM

Evidence flags

missing unit id photo • missing parts evidence • damage signal without damage photo

Comment Intelligence

Thread depth

10 indexed side comments on this claim.

Latest visible thread signal

May 18, 2026, 9:37 AM • processor • This paid on 5/13/26 on check 652371 for $156.86

Role mix

Dealer 0 • OEM 0 • Processor 7

Decision cues

Denial signals 2 • info / missing-doc asks 7 • approval signals 3

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

WO_13204_JOB_WARR02_2026.04.06_11.15.26.jpeg

document-photo

WO_13204_JOB_WARR02_2026.04.06_11.24.04.jpeg

document-photo

WO_13204_JOB_WARR03_2026.04.06_13.05.47.jpeg

document-photo

WO_13204_JOB_WARR03_2026.04.06_13.06.00.jpeg

document-photo

WO_13204_JOB_WARR04_2026.04.06_11.34.03.jpeg

document-photo

Claim Lines

complaint

WARRANTY REPAIR 2 - UNDERBELLY HAS SOME W 1020 GRAND OPENINGS THAT NEED TO BE SEALED UP.

partial-match • confidence 0.63

cause

pics taken before and after sealant was used

partial-match • confidence 0.63

correction

used expanded black foam to seal area's on underbelly needed REQUEST: .5 approved: .3

partial-match • confidence 0.71

complaint

WARRANTY REPAIR 3 - IN BATHROOM THERE IS W 1020 GRAND A MOTION LIGHT THAT IS FLICKERING. IT DOES NOT JUST STAY ON AS IT SHOULD CHECK FOR DIAG

partial-match • confidence 0.71

cause

there is good voltage going to the light. the sensor light is flickering and very dim pics taken

partial-match • confidence 0.71

correction

will need a new motion sensor light ..... REPLACED MOTION LIGHT, TESTED WELL. REQUEST:.5 approved: .2

matched • confidence 0.81

complaint

WARRANTY REPAIR 4 - DS DOG LEASH HOLDER W 1020 GRAND PULLED OUT AND NEED REPAIR/REPLACE

partial-match • confidence 0.63

cause

they had two self tapping screws hold dog leash in place that came loose pic taken before and after

partial-match • confidence 0.63

correction

i had add 3. 1/4 ich bolts with lock washer and secured bracket into place REQUEST: .9 approved: .5

partial-match • confidence 0.71

complaint

WARRANTY REPAIR 5 - WHEN FLUSHING E 16708 ROKUS TOILET, WATER IS BUBBLING UP LIKE THE VENT IS CLOGGED.

partial-match • confidence 0.73

cause

what i found was the 3 ich pipe going to black tank was plugged with balls of toilet paper

partial-match • confidence 0.63

cause

what i found was the 3 ich pipe going to black tank was plugged with balls of toilet paper

unreviewed • confidence 0.00

cause

what i found was the 3 ich pipe going to black tank was plugged with balls of toilet paper

unreviewed • confidence 0.00

cause

what i found was the 3 ich pipe going to black tank was plugged with balls of toilet paper

unreviewed • confidence 0.00

cause

what i found was the 3 ich pipe going to black tank was plugged with balls of toilet paper

unreviewed • confidence 0.00

correction

flushed out the 3 ich pipe going to black tank and fill tank twice alot of toilet paper and debri make sure the customer is using rv toilet paper something that breaks down with ease REQUEST: 2.2 declined - maintenance

partial-match • confidence 0.71

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

complaint

WARRANTY REPAIR 6 - ROOF IS LEAKING TO W 1020 GRAND THE INSIDE. CMR SPOKE DIRECTLY WITH DUSTIN AND SHOWED HIM WEHRE LEAK WAS.

partial-match • confidence 0.73

cause

inspection for water leaks

partial-match • confidence 0.73

correction

roof inspection was done rubber membrane and all vents and sealants are ok i also checked screws in gutter track found no rust i also pulled light and vent shroud from inside ceiling couldn't find no sign of water intrusion i also used thermo image camera and a camera to look inside ceiling couldn't find leak maybe next time if if issues happens again have customer get photos REQUEST: .5 denied

matched • confidence 0.91

Evidence Thread

Alix Mongiat

processor • Apr 13, 2026, 8:41 AM

PA 941670 has been submitted for approval.

Alix Mongiat

processor • Apr 15, 2026, 8:54 AM

@Michelle A Warranty Repair 2: approved for 0.3 hour (requested 0.5 hour) Warranty Repair 3: approved for 0.2 hour (requested 0.5 hour) Warranty Repair 4: approved for 0.5 hour (requested 0.9 hour) Warranty Repair 5: denied - this is maintenance Warranty Repair 6: denied - NPF, unit noted

Kaitlyn Reinwand

dealer_or_external • Apr 30, 2026, 5:41 PM

@Alix M DATE IN: 04/06/2026 DATE STARTED: 04/06/206 DATE COMPLETED: 04/06/2026 PARTS USED: WARR03- 82200689- MOTION LIGHT COST: .01 QTY: 1 @ANNA F PLEASE UPLOAD INVOICES.

Alix Mongiat

processor • Apr 30, 2026, 7:08 PM

@Kaitlyn R Please upload the final RO. Thanks.

ANNA FREEMAN

dealer_or_external • May 1, 2026, 7:23 AM

@Alix M @Kaitlyn R FINAL RO AND INVOICE UPLOADED

Alix Mongiat

processor • May 1, 2026, 9:52 AM

Claim 985067 has been submitted for payment.

Alix Mongiat

processor • May 7, 2026, 10:21 AM

@Michelle A @ANNA F @Kaitlyn R Warranty Repair 3: please provide pictures of the light off of the unit, front and back.

Michelle Antinoja

dealer_or_external • May 7, 2026, 11:22 AM

@Alix M PHOTOS ADDED

Alix Mongiat

processor • May 7, 2026, 11:42 AM

Added. Thank you!

Alix Mongiat

processor • May 18, 2026, 9:37 AM

This paid on 5/13/26 on check 652371 for $156.86

Claim Files

Print Claim 985067.pdf

pdf • May 18, 2026, 9:38 AM • 17,320 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204B/Print Claim 985067.pdf

Print Claim 985067.pdf

pdf • May 18, 2026, 9:38 AM • 17,320 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13204B_1/Print Claim 985067.pdf

117784.pdf

main-pdf • May 1, 2026, 7:22 AM • 41,875 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204B/117784.pdf

117784.pdf

main-pdf • May 1, 2026, 7:22 AM • 41,875 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13204B/117784.pdf

117784.pdf

main-pdf • May 1, 2026, 7:22 AM • 41,875 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13204B/117784.pdf

117784.pdf

main-pdf • May 1, 2026, 7:22 AM • 41,875 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13204B/117784.pdf

117784.pdf

main-pdf • May 1, 2026, 7:22 AM • 41,875 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13204B/117784.pdf

13204BF.pdf