Claim explorer / evidence thread
Claim 13195
GRE 8220 • Alix • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 16
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Completed stage
191d elapsed • 0d remaining
Awaiting OEM
Completed stage
191d elapsed • 0d remaining
Auto-Approved
Completed stage
191d elapsed • 0d remaining
Payment Due
Completed stage
191d elapsed • 0d remaining
Escalation Eligible
Completed stage
191d elapsed • 0d remaining
Resolved
Overdue / escalation ready
191d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
191 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
42
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Oct 27, 2026, 2:55 AM.
Indexed evidence
22 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=16; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Forest River • VIN 4X4FCRE26SS234418
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/123621.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
May 7, 2026, 9:29 AM • processor • This paid on check 3151865 for $286.45
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
No human-level description yet.
supporting-image
Photo shows a stick vacuum/cleaner assembly laid on bed; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Black mounting bracket shows wear/rust around upper hole; no ID visible.
Human interpretation • confidence 0.61
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Photo shows a black metal mounting bracket with fasteners; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Black triangular bracket mounted on fabric panel; possible rust at upper fastener.
Human interpretation • confidence 0.68
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Product label for V-FLOOR high-power vacuum with electrical specs; no damage visible.
Human interpretation • confidence 0.86
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Image shows a lift support/gas strut and mounting brackets on an interior panel.
Human interpretation • confidence 0.73
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
Claim Lines
complaint
WARRANTY REPAIR 1 - VACUUM IN UNIT DOES W 1021 FORES NOT WORK. CMR TRIED CHARGING BUT THE UNIT DOESN'T WORK.
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 1 - VACUUM IN UNIT DOES W 1021 FORES NOT WORK. CMR TRIED CHARGING BUT THE UNIT DOESN'T WORK.
needs-review • confidence 0.12
cause
Damaged will not charge
needs-review • confidence 0.00
cause
Damaged will not charge
needs-review • confidence 0.00
correction
Replace it with no one WARR
needs-review • confidence 0.00
correction
Replace it with no one WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - PANTRY DOOR HOLDER W 1021 FORES IS DAMAGED. WILL NOT KEEP PANTRY DOOR CLOSED NOW.
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - PANTRY DOOR HOLDER W 1021 FORES IS DAMAGED. WILL NOT KEEP PANTRY DOOR CLOSED NOW.
needs-review • confidence 0.00
cause
Damaged screw is ripped out of it
needs-review • confidence 0.00
cause
Damaged screw is ripped out of it
needs-review • confidence 0.00
correction
Replace it with longer screw open and close the door a few times and its now stain WARR
needs-review • confidence 0.04
correction
Replace it with longer screw open and close the door a few times and its now stain WARR
needs-review • confidence 0.04
complaint
Transferred to GRV*13195B on 22 APR 26 W 1020 GRAND Estimate amount was 0.00 WARRANTY REPAIR 3 - SHOWER DOOR WILL NOT STAY LATCHED. USING A SCREW TO KEEP SHUT DURING TRAVEL TO NOT DAMAGE DOOR.
needs-review • confidence 0.10
complaint
Transferred to GRV*13195B on 22 APR 26 W 1020 GRAND Estimate amount was 0.00 WARRANTY REPAIR 3 - SHOWER DOOR WILL NOT STAY LATCHED. USING A SCREW TO KEEP SHUT DURING TRAVEL TO NOT DAMAGE DOOR.
needs-review • confidence 0.10
cause
Shower door will not stay latched
needs-review • confidence 0.00
cause
Shower door will not stay latched
needs-review • confidence 0.00
correction
Do tothe handle at the latched side being broken will need new shower door glass as the handle on other end is coming off too Its fixed and can be used
needs-review • confidence 0.12
correction
Do tothe handle at the latched side being broken will need new shower door glass as the handle on other end is coming off too Its fixed and can be used
needs-review • confidence 0.12
complaint
Transferred to GRV*13195B on 22 APR 26 W 1021 FORES Estimate amount was 0.00 DOUBLE CHECK UNIT FOR FOLLOWING TRIM- DINETTE HAD TRIM FALLING AND THE BATHROOM HAD SOME TRIM FALLING- Continued on page 2 PAGE 2 Work Order : 13195 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.00
complaint
Transferred to GRV*13195B on 22 APR 26 W 1021 FORES Estimate amount was 0.00 DOUBLE CHECK UNIT FOR FOLLOWING TRIM- DINETTE HAD TRIM FALLING AND THE BATHROOM HAD SOME TRIM FALLING- Continued on page 2 PAGE 2 Work Order : 13195 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.00
cause
Check unit for falling trim and delaminating
needs-review • confidence 0.00
cause
Check unit for falling trim and delaminating
needs-review • confidence 0.00
correction
Found trim in bathroom shower and trim around bathroom door is all fixed
needs-review • confidence 0.04
correction
Found trim in bathroom shower and trim around bathroom door is all fixed
needs-review • confidence 0.04
Evidence Thread
Alix Mongiat
processor • Jan 26, 2026, 12:36 PM
@Michelle A Please change the names of the photos to match what job they go with. Thank you.
Michelle Antinoja
dealer_or_external • Jan 26, 2026, 1:01 PM
@Alix M PHOTO NAMES UPLOADED.
Alix Mongiat
processor • Jan 26, 2026, 1:03 PM
PA 2561546 has been submitted for approval.
Alix Mongiat
processor • Jan 26, 2026, 1:03 PM
Thank you!
Alix Mongiat
processor • Jan 26, 2026, 1:24 PM
@Michelle A From FR:
Warranty Repair 2 -
PLEASE PROVIDE BETTER PHOTOS OF PART AND ISSUE
Michelle Antinoja
dealer_or_external • Jan 26, 2026, 2:12 PM
@Alix M I have added further photos.
Alix Mongiat
processor • Jan 27, 2026, 6:38 AM
Added. Thank you.
Alix Mongiat
processor • Jan 27, 2026, 8:41 AM
@Michelle A
Warranty repair 1: approved for part only (requested 0.2 hour)
Warranty Repair 2: approved for 0.2 hour flat rate (requested 0.5 hour)
Kaitlyn Reinwand
dealer_or_external • Apr 22, 2026, 5:34 PM
@Alix M
DATE IN: 01/26/26
DATE COMPLETED: 4/15/2026
WARR01
82208780- VACUUM
COST: 183.86
QTY: 1
@ANNA F PLEASE UPLOAD THE INVOICE.
Alix Mongiat
processor • Apr 23, 2026, 6:41 AM
@ANNA F I was able to pull the invoice for this.
Alix Mongiat
processor • Apr 23, 2026, 9:45 AM
@Michelle A
Warranty Repair 2 was approved to replace a latch. Please advise as I do not see that listed on the final RO as a part.
Alix Mongiat
processor • Apr 24, 2026, 8:19 AM
@Kaitlyn R @Michelle A Following up on this.
Alix Mongiat
processor • Apr 27, 2026, 8:50 AM
Following up on this so we can get this submitted for you.
Michelle Antinoja
dealer_or_external • Apr 27, 2026, 12:23 PM
@Alix M What I am seeing is that the latch didn't need replacement, but the screw holding it needed replacement. We did not change the latch, we installed a longer screw in order for the latch to stay in place.
Alix Mongiat
processor • Apr 27, 2026, 12:29 PM
Thank you.
Alix Mongiat
processor • Apr 27, 2026, 12:29 PM
This has been submitted for payment.
Alix Mongiat
processor • May 7, 2026, 9:29 AM
This paid on check 3151865 for $286.45
Claim Files
Claim Sheet.pdf
pdf • May 7, 2026, 9:29 AM • 24,485 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/Claim Sheet.pdf
123621.pdf
main-pdf • Apr 23, 2026, 3:42 PM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/123621.pdf
123621.pdf
main-pdf • Apr 23, 2026, 3:42 PM • 61,249 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/123621.pdf
123621.pdf
main-pdf • Apr 23, 2026, 3:42 PM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/123621.pdf
123621.pdf
main-pdf • Apr 23, 2026, 3:42 PM • 61,249 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/123621.pdf
123621.pdf
main-pdf • Apr 23, 2026, 3:42 PM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/123621.pdf
Invoice 14566715.pdf
pdf • Apr 23, 2026, 6:41 AM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/Invoice 14566715.pdf
Invoice 14566715.pdf
pdf • Apr 23, 2026, 6:41 AM • 61,249 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/Invoice 14566715.pdf
Invoice 14566715.pdf
pdf • Apr 23, 2026, 6:41 AM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/Invoice 14566715.pdf
Invoice 14566715.pdf
pdf • Apr 23, 2026, 6:41 AM • 61,249 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/Invoice 14566715.pdf
Invoice 14566715.pdf
pdf • Apr 23, 2026, 6:41 AM • 61,249 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/Invoice 14566715.pdf
13195 FINAL.pdf
pdf • Apr 22, 2026, 5:35 PM • 73,373 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/13195 FINAL.pdf
13195 FINAL.pdf
pdf • Apr 22, 2026, 5:35 PM • 73,373 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/13195 FINAL.pdf
13195 FINAL.pdf
pdf • Apr 22, 2026, 5:35 PM • 73,373 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/13195 FINAL.pdf
13195 FINAL.pdf
pdf • Apr 22, 2026, 5:35 PM • 73,373 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/13195 FINAL.pdf
13195 FINAL.pdf
pdf • Apr 22, 2026, 5:35 PM • 73,373 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/13195 FINAL.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/13195.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13195/13195.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13195/13195.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/13195.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13195/13195.pdf
13195.pdf
main-pdf • Jan 26, 2026, 12:03 PM • 71,047 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13195/13195.pdf