Claim explorer / evidence thread
Claim 13172B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 22
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
22
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13172B/Print Claim 964961.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Feb 12, 2026, 8:47 AM • processor • This paid on 2/11/26 on check 639339 for $84
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 1 • info / missing-doc asks 1 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
White interior service panel has several small punctures/holes near a fresh-water-system notice.
Human interpretation • confidence 0.91
document-photo
Interior white cabinet door/panel with exposed hinges; no clear defect visible.
Human interpretation • confidence 0.55
document-photo
Blurry close-up of a light textured surface with a seam and small dark fasteners.
Human interpretation • confidence 0.18
document-photo
Close-up shows several dark scuff or scratch marks on a light trim strip beside wood-look flooring.
Human interpretation • confidence 0.82
document-photo
Standing water is visible on vinyl flooring beside a cabinet/step structure.
Human interpretation • confidence 0.86
document-photo
Lower cabinet side panel/trim appears chipped, separated, and misaligned near the floor.
Human interpretation • confidence 0.84
document-photo
Interior cabinet door/panel with hinge; square hardware opening is visible.
Human interpretation • confidence 0.72
document-photo
Close-up of a light-colored interior surface with several small dark punctures or marks.
Human interpretation • confidence 0.72
document-photo
Interior return-air grille and surrounding wall panel shown; left trim edge appears separated.
Human interpretation • confidence 0.55
document-photo
Lower cabinet side panel appears bowed or separated near the base.
Human interpretation • confidence 0.74
document-photo
Interior vent grille and white trim panel shown; no clear damage or identifying label visible.
Human interpretation • confidence 0.74
document-photo
White interior cabinet door/panel with a visible metal hinge; no clear damage shown.
Human interpretation • confidence 0.82
document-photo
Standing water and moisture staining are visible at an interior floor-to-wall corner.
Human interpretation • confidence 0.78
document-photo
Interior wall/baseboard area beside cabinet shows a small lower-edge surface chip or separation.
Human interpretation • confidence 0.78
document-photo
Close-up of a light interior panel with a vertical seam; no clear defect or claim-specific evidence.
Human interpretation • confidence 0.38
document-photo
Water pooling beside a white shower/tub fixture and wall panel; possible leak or seal issue.
Human interpretation • confidence 0.78
document-photo
Close-up of light upholstery/fabric with several small dark punctures or snags.
Human interpretation • confidence 0.86
document-photo
Light-colored interior wall or panel with several small dark marks or punctures.
Human interpretation • confidence 0.70
document-photo
Interior white wall/panel shows several small exposed fasteners or holes.
Human interpretation • confidence 0.76
document-photo
Close-up of interior cabinet door hinge and mounting area.
Human interpretation • confidence 0.74
document-photo
Interior upholstered corner with a small dark scuff or mark near the seam.
Human interpretation • confidence 0.74
document-photo
Interior panel seam appears separated or uneven, with visible fasteners along the joint.
Human interpretation • confidence 0.78
document-photo
Close-up of a light-colored interior panel seam with small dark specks/marks.
Human interpretation • confidence 0.62
document-photo
Interior ceiling/wall corner with a long trim strip and visible fasteners.
Human interpretation • confidence 0.62
Claim Lines
complaint
WARRANTY REPAIR 1 - mirrors rattle badly W 1020 GRAND when opening doors to cabinets next to bed on each side mfg did not put a buffer between mirror and cab door
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 1 - mirrors rattle badly W 1020 GRAND when opening doors to cabinets next to bed on each side mfg did not put a buffer between mirror and cab door
needs-review • confidence 0.16
cause
No buffer to stop mirrors from rattling when opening
needs-review • confidence 0.04
cause
No buffer to stop mirrors from rattling when opening
needs-review • confidence 0.04
correction
I used leftover clear silicone from previous job to seal around inside of the mirror and cabinet frame REQUEST: .3 WARR
needs-review • confidence 0.22
correction
I used leftover clear silicone from previous job to seal around inside of the mirror and cabinet frame REQUEST: .3 WARR
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 2 - Deep staple holes in W 1020 GRAND cabinets and walls above kitchen sink cabinets next to bed and outside storage
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 2 - Deep staple holes in W 1020 GRAND cabinets and walls above kitchen sink cabinets next to bed and outside storage
needs-review • confidence 0.05
cause
Deep holes from staples mfg never filled them
needs-review • confidence 0.05
cause
Deep holes from staples mfg never filled them
needs-review • confidence 0.05
correction
I used a white putty to fill the deep holes from staples request: .4 WARR
needs-review • confidence 0.11
correction
I used a white putty to fill the deep holes from staples request: .4 WARR
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 3 - Bottom edge of a W 1020 GRAND stiles and wall panels has finish peeling up
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 3 - Bottom edge of a W 1020 GRAND stiles and wall panels has finish peeling up
needs-review • confidence 0.18
cause
Peeling edges
needs-review • confidence 0.00
cause
Peeling edges
needs-review • confidence 0.00
correction
I carefully cut away the peeling areas REQUEST: .2 WARR
needs-review • confidence 0.00
correction
I carefully cut away the peeling areas REQUEST: .2 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 - Shower base needs a W 1020 GRAND bead of silicone to stop water from running on floor even when unit is level
partial-match • confidence 0.41
complaint
WARRANTY REPAIR 4 - Shower base needs a W 1020 GRAND bead of silicone to stop water from running on floor even when unit is level
needs-review • confidence 0.30
cause
Mfg did not use anything for diverting water back into shower pan Continued on page 2 PAGE 2 Work Order : 13172B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
partial-match • confidence 0.36
cause
Mfg did not use anything for diverting water back into shower pan Continued on page 2 PAGE 2 Work Order : 13172B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.25
correction
I used a bit of silicone to put on edge of the shower base REQUEST: .2
needs-review • confidence 0.12
correction
I used a bit of silicone to put on edge of the shower base REQUEST: .2
needs-review • confidence 0.12
Evidence Thread
Alix Mongiat
processor • Jan 30, 2026, 1:33 PM
PA 926666 has been submitted for approval.
Alix Mongiat
processor • Feb 2, 2026, 9:04 AM
@Michelle A
Warranty Repair 1: approved for 0.2 hour (requested 0.3 hour)
Warranty Repair 2: denied- we do not fill holes inside cabinets
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Feb 4, 2026, 1:35 PM
@Alix M
DATE IN: 12/19/25
DATE STARTED: 1/29/26
DATE COMPLETED: 1/30/26
PARTS USED: NO PARTS USED ON THIS WORK ORDER.
FINAL RO IS THE ONE THAT IS ALREADY UPLOADED.
Alix Mongiat
processor • Feb 4, 2026, 2:37 PM
Claim 964961 has been submitted for payment.
Alix Mongiat
processor • Feb 12, 2026, 8:47 AM
This paid on 2/11/26 on check 639339 for $84
Claim Files
Print Claim 964961.pdf
pdf • Feb 12, 2026, 8:48 AM • 15,727 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13172B/Print Claim 964961.pdf
13172B.pdf
main-pdf • Jan 30, 2026, 12:11 PM • 74,302 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13172B/13172B.pdf