Claim explorer / evidence thread
Claim 13160B
GRE 8220 • Alix • Paid • grand-design
risk 0.70
deadline Overdue / escalation ready
images 8
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 10 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=8; damage=0; unit=0; parts=0; doc=8; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Grand Design Transcend 26BHX • VIN 573TT3121S8836242
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13160B/Print Claim 982652.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Apr 30, 2026, 11:07 AM • processor • This paid on 4/29/26 on check 650007 for $238
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 2
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
WARRANTY REPAIR 1 - there was a water W 1020 GRAND line leaking under the unit. a screw holding up the underbelly went through the line. cmr took underbelly down to repair the line, has replaced part for temorary fix, needs replace properly.
partial-match • confidence 0.73
cause
CMR INSTALLED SHARK BITE IN THE LINE.
partial-match • confidence 0.63
correction
CHECKED OUT, LOOKS GOOD. WE ALSO WOULD HAVE REPAIRED WITH SHARK BITE. Request: .2
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 - there is a part on W 1020 GRAND the floor in front of the stove top that it is bunched up. cmr left thinking that it would lay down, but it still has not. needs looked at for repair.
partial-match • confidence 0.63
cause
Lino in front of stove top is buckeled. Need to take the facia off and trim back the lino so it can lay down. 1.5 labor.
partial-match • confidence 0.71
correction
... REQUEST: 1.5
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Mar 26, 2026, 11:19 AM
PA 937948 has been submitted for approval.
Alix Mongiat
processor • Mar 27, 2026, 12:14 PM
@Michelle A
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 1.5 hour
Michelle Antinoja
dealer_or_external • Mar 27, 2026, 1:13 PM
@Alix M We are waiting on the parts for a external repair on it. I will update you once we get the unit back in.
Kaitlyn Reinwand
dealer_or_external • Apr 22, 2026, 5:00 PM
@Alix M
DATE IN12/09/2025
DATE STARTED: 04/14/2026
DATE COMPLETED: 04/21/2026
PARTS USED:
NO PARTS USED ON THIS WORK ORDER .
Alix Mongiat
processor • Apr 23, 2026, 6:50 AM
Claim 982652 has been submitted for payment.
Alix Mongiat
processor • Apr 30, 2026, 11:07 AM
This paid on 4/29/26 on check 650007 for $238
Claim Files
Print Claim 982652.pdf
pdf • Apr 30, 2026, 11:07 AM • 15,035 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13160B/Print Claim 982652.pdf
Print Claim 982652.pdf
pdf • Apr 30, 2026, 11:07 AM • 15,035 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13160B/Print Claim 982652.pdf
13160B.pdf
main-pdf • Mar 26, 2026, 10:58 AM • 73,112 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13160B/13160B.pdf
13160B.pdf
main-pdf • Mar 26, 2026, 10:58 AM • 73,112 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13160B/13160B.pdf
13160B.pdf
main-pdf • Mar 26, 2026, 10:58 AM • 73,112 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13160B/13160B.pdf
13160B.pdf
main-pdf • Mar 26, 2026, 10:58 AM • 73,112 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13160B/13160B.pdf
13160B.pdf
main-pdf • Mar 26, 2026, 10:58 AM • 73,112 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13160B/13160B.pdf