Claim explorer / evidence thread
Claim 13157B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
33
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Nov 1, 2026, 3:42 AM.
Indexed evidence
11 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13157B
Timeline
First seen May 7, 2026, 5:05 AM • last seen Nov 1, 2026, 3:42 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
May 22, 2026, 1:02 PM • processor • This paid on 5/13/26 on check 652371 for $112
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 1 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of cooktop/range control area showing light scratches on stainless panel.
Human interpretation • confidence 0.72
document-photo
No human-level description yet.
document-photo
Awning area with lit LED strip; possible small pinholes/marks along fabric edge.
Human interpretation • confidence 0.55
document-photo
No human-level description yet.
document-photo
Awning underside with LED strip; possible small pinholes or light leaks along fabric seam.
Human interpretation • confidence 0.55
document-photo
No human-level description yet.
document-photo
Close-up of range control knobs with scuffed stainless panel; no ID visible.
Human interpretation • confidence 0.62
document-photo
No human-level description yet.
document-photo
Awning underside with LED strip; small pinholes/marks visible in fabric.
Human interpretation • confidence 0.62
document-photo
No human-level description yet.
document-photo
Close-up of range control knobs with light scratches on stainless panel.
Human interpretation • confidence 0.62
document-photo
No human-level description yet.
document-photo
Close-up shows a small scratch on brushed stainless metal near black trim.
Human interpretation • confidence 0.72
document-photo
No human-level description yet.
document-photo
Interior wall/ceiling seam trim shown; slight gap or misalignment visible.
Human interpretation • confidence 0.54
document-photo
No human-level description yet.
document-photo
Close-up of interior wall/panel seam with slight waviness or gap visible.
Human interpretation • confidence 0.45
document-photo
No human-level description yet.
document-photo
Close-up of interior wall/panel seam with faint discoloration or smudges.
Human interpretation • confidence 0.45
document-photo
No human-level description yet.
document-photo
Light interior panel seam with faint stains/scuff marks visible.
Human interpretation • confidence 0.55
document-photo
No human-level description yet.
document-photo
Close-up of metal fixture/trim; no obvious damage visible.
Human interpretation • confidence 0.42
document-photo
No human-level description yet.
Claim Lines
complaint
WARRANTY REPAIR 1 - Loose trim above W 1020 GRAND sofa
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 1 - Loose trim above W 1020 GRAND sofa
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 1 - Loose trim above W 1020 GRAND sofa
needs-review • confidence 0.04
cause
Loose trim
needs-review • confidence 0.14
cause
Loose trim
needs-review • confidence 0.14
cause
Loose trim
needs-review • confidence 0.04
correction
Used a pin nailer to secure then set the nails and puttied them REQUEST .3 WARR
needs-review • confidence 0.00
correction
Used a pin nailer to secure then set the nails and puttied them REQUEST .3 WARR
needs-review • confidence 0.00
correction
Used a pin nailer to secure then set the nails and puttied them REQUEST .3 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 - Water is getting W 1020 GRAND through the seam of the awning fabric where it is stitched
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 3 - Water is getting W 1020 GRAND through the seam of the awning fabric where it is stitched
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 3 - Water is getting W 1020 GRAND through the seam of the awning fabric where it is stitched
needs-review • confidence 0.21
cause
Water leaking through seam
needs-review • confidence 0.11
cause
Water leaking through seam
needs-review • confidence 0.11
cause
Water leaking through seam
needs-review • confidence 0.03
correction
Used a crayon and rub over the seam REQUEST .1 WARR
needs-review • confidence 0.03
correction
Used a crayon and rub over the seam REQUEST .1 WARR
needs-review • confidence 0.03
correction
Used a crayon and rub over the seam REQUEST .1 WARR
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 4 - The stove edge has a W 1020 GRAND few scratches
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 4 - The stove edge has a W 1020 GRAND few scratches
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 4 - The stove edge has a W 1020 GRAND few scratches
needs-review • confidence 0.04
cause
Scratched from mfg
needs-review • confidence 0.05
cause
Scratched from mfg
needs-review • confidence 0.05
cause
Scratched from mfg
needs-review • confidence 0.05
correction
Used a brillo pad to remove the slight scratches then polished the edge REQUEST .3 WARR
needs-review • confidence 0.04
correction
Used a brillo pad to remove the slight scratches then polished the edge REQUEST .3 WARR
needs-review • confidence 0.04
correction
Used a brillo pad to remove the slight scratches then polished the edge REQUEST .3 WARR
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 5 - Ceiling trim has W 1020 GRAND black marks on them
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 5 - Ceiling trim has W 1020 GRAND black marks on them
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 5 - Ceiling trim has W 1020 GRAND black marks on them
needs-review • confidence 0.09
cause
Black marks on white plastic ceiling trim
needs-review • confidence 0.09
cause
Black marks on white plastic ceiling trim
needs-review • confidence 0.09
cause
Black marks on white plastic ceiling trim
needs-review • confidence 0.09
correction
I used quick solve and a cloth to remove black marks on all of the ceiling trim REQUEST .2 Continued on page 2 PAGE 2 Work Order : 13157B
needs-review • confidence 0.09
correction
I used quick solve and a cloth to remove black marks on all of the ceiling trim REQUEST .2 Continued on page 2 PAGE 2 Work Order : 13157B
needs-review • confidence 0.09
correction
I used quick solve and a cloth to remove black marks on all of the ceiling trim REQUEST .2 Continued on page 2 PAGE 2 Work Order : 13157B
needs-review • confidence 0.09
Evidence Thread
Alix Mongiat
processor • Dec 8, 2025, 12:10 PM
@Kaitlyn R @Michelle A Do you have a tag for the awning? I need to know brand and M/S numbers. Thanks!
Alix Mongiat
processor • Dec 8, 2025, 12:13 PM
@Kaitlyn R @Michelle A Same with the oven. Thank you!
Alix Mongiat
processor • Dec 8, 2025, 12:14 PM
PA 916501 is in draft status until we get awning and oven tags.
Alix Mongiat
processor • Dec 16, 2025, 8:45 AM
@Kaitlyn R @Michelle A I wanted to follow up on this so we can get this entered for you. Thanks!
Alix Mongiat
processor • Jan 20, 2026, 1:13 PM
@Michelle A Following up on this. Thanks!
Michelle Antinoja
dealer_or_external • Jan 20, 2026, 1:33 PM
@Alix M GETTING THIS BACK OUT TO TECHS AGAIN.
Alix Mongiat
processor • Jan 28, 2026, 8:56 AM
@Michelle A Following up on this. Thank you!
Michelle Antinoja
dealer_or_external • Jan 28, 2026, 11:10 AM
@Alix M I HAVE NOT GOTTEN THIS BACK OUT TO THE TECH AS OF YET.
Kaitlyn Reinwand
dealer_or_external • Feb 5, 2026, 3:22 PM
@Alix M WE GAVE THIS TO A TECH TODAY TO GET THE REQUESTED PICTURES. WE TOLD HIM WE NEED THEM BY TOMORROW.
Kaitlyn Reinwand
dealer_or_external • Feb 6, 2026, 10:43 AM
@Alix M uploaded requested photos
Alix Mongiat
processor • Feb 6, 2026, 1:13 PM
PA 916501 has been submitted for approval.
Alix Mongiat
processor • Feb 9, 2026, 10:16 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.1 hour (requested 0.3 hour)
Warranty Repair 3: approved for 0.2 hour *Note from GD: Will this fix the problem?
Warranty Repair 4: approved for 0.3 hour
Warranty Repair 5: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Feb 9, 2026, 12:46 PM
@Alix M I WILL VERIFY THE CORRECTION FOR WARR03 WHEN THEY RETURN ON FRIDAY 2/13
Kaitlyn Reinwand
dealer_or_external • Feb 13, 2026, 10:06 AM
@Alix M YES THAT WILL RECTIFY THE PROBLEM AS THE STRING WILL ALSO SWELL AND SEAL THE AREA.
Alix Mongiat
processor • Feb 13, 2026, 10:12 AM
Thank you!
Michelle Antinoja
dealer_or_external • Feb 17, 2026, 3:48 PM
@Alix M
date in: 12/5
date started:12/8
date completed:12/8
no parts needed
Alix Mongiat
processor • Feb 17, 2026, 4:02 PM
Claim 967717 has been submitted for payment.
Alix Mongiat
processor • Feb 19, 2026, 1:26 PM
@Michelle A @Matt F This has been Denied- *Per the GDRV Policy and Policy Procedure Manual Section 8.1- All warranty claims must be filed through the Grand Design RV Dealer Portal within 30 Days of the work completed date. Any claim filed beyond 30 days after the work completed date may result in denial.
Alix Mongiat
processor • May 22, 2026, 1:02 PM
This paid on 5/13/26 on check 652371 for $112
Claim Files
Print Claim 967717 (1).pdf
pdf • May 22, 2026, 1:02 PM • 15,901 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13157B/Print Claim 967717 (1).pdf
Print Claim 967717 (1).pdf
pdf • May 22, 2026, 1:02 PM • 15,901 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/Write Off/13157B/Print Claim 967717 (1).pdf
Print Claim 967717.pdf
pdf • Feb 19, 2026, 1:26 PM • 16,100 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13157B/Print Claim 967717.pdf
Print Claim 967717.pdf
pdf • Feb 19, 2026, 1:26 PM • 16,100 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/Write Off/13157B/Print Claim 967717.pdf
Print Claim 967717.pdf
pdf • Feb 19, 2026, 1:26 PM • 16,100 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13157B/Print Claim 967717.pdf
STOCK11564 - FINAL.pdf
pdf • Feb 17, 2026, 3:48 PM • 73,119 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13157B/STOCK11564 - FINAL.pdf
STOCK11564 - FINAL.pdf
pdf • Feb 17, 2026, 3:48 PM • 73,119 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/Write Off/13157B/STOCK11564 - FINAL.pdf
STOCK11564 - FINAL.pdf
pdf • Feb 17, 2026, 3:48 PM • 73,119 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13157B/STOCK11564 - FINAL.pdf
13157B.pdf
main-pdf • Dec 8, 2025, 11:04 AM • 73,010 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13157B/13157B.pdf
13157B.pdf
main-pdf • Dec 8, 2025, 11:04 AM • 73,010 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/Write Off/13157B/13157B.pdf
13157B.pdf
main-pdf • Dec 8, 2025, 11:04 AM • 73,010 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13157B/13157B.pdf