Claim explorer / evidence thread
Claim 13143B
GRE 8220 • Alix • Pre-Auth Needed • grand-design
risk 0.90
deadline Overdue / escalation ready
images 16
matched 0
Warranty deadline timeline
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Completed stage
57d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
57d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
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Payment Due
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Escalation Eligible
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
$1,500.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
Parts Markup Short-Paid • OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
57 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 11:00 AM to Jul 3, 2026, 2:56 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
57 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=16; damage=0; unit=0; parts=0; doc=16; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2025 Grand Design • VIN 573FR2820S3353351
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13143B_1
Timeline
First seen May 7, 2026, 11:00 AM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Jul 1, 2026, 4:05 PM • processor • Claim 999568 has been submitted for payment.
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 1 • info / missing-doc asks 11 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - RUST ON THE ENTRY W 1020 GRAND STEPS, WELDS ON TOP STEPS.
partial-match • confidence 0.71
cause
look at entrance steps for rust. WOULD NEED TO PAINT THE STEPS OR REPLACE THE STEPS- IT WILL BE DEPENDENT ON HOW MANUFACTURER WOULD LIKE TO PROCEED.
partial-match • confidence 0.71
correction
.... REQ: .40 TO PAINT THE STEPS REQ: 1 HOUR IF MANU WANTS US TO REPLACE THE STEPS
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 2 - RECLINER, RIGHT SIDE W 1020 GRAND WHILE FACING, IS CROOKED AND FOOT SUPPORT CATCHES WHEN LOWERING.
partial-match • confidence 0.71
cause
check right hand recliner for operation. catches on the frame when closing. the scissor part is tweeked. need to order new right hand recliner.
partial-match • confidence 0.71
correction
... REQ: 1.5 HOURS OF LABOR
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 3 - WATER LEAKS FROM W 1020 GRAND UNDER SHOWER UNIT OR AROUND SHOWER DOOR FRAME. CMR STATES I AM NOT SURE WHERE IS IS COMING FROM, BUT IT APPEARS TO COME FROM UNDER THE UNIT.
partial-match • confidence 0.73
cause
check shower door track for sealant. needs to be recaulked.
partial-match • confidence 0.63
correction
... REQ: .50 HOURS OF LABR
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - RENOGY INVERTER DOES W 1020 GRAND NOT WORK, NO AC CURRENT IN THE CAMPER EVEN WHEN CAMPER IS PLUGGED IN.
partial-match • confidence 0.63
cause
check inverter for operation. will not power up. check voltage at inverter. it's got 13.4 dc volts going in. but will not power up. will need a new inverter.
partial-match • confidence 0.63
cause
check inverter for operation. will not power up. check voltage at inverter. it's got 13.4 dc volts going in. but will not power up. will need a new inverter.
unreviewed • confidence 0.00
cause
check inverter for operation. will not power up. check voltage at inverter. it's got 13.4 dc volts going in. but will not power up. will need a new inverter.
unreviewed • confidence 0.00
cause
check inverter for operation. will not power up. check voltage at inverter. it's got 13.4 dc volts going in. but will not power up. will need a new inverter.
unreviewed • confidence 0.00
cause
check inverter for operation. will not power up. check voltage at inverter. it's got 13.4 dc volts going in. but will not power up. will need a new inverter.
unreviewed • confidence 0.00
correction
.... REQ: 1.50 HOURS OF LABOR
partial-match • confidence 0.71
correction
.... REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.... REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.... REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.... REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
Evidence Thread
Alix Mongiat
processor • May 7, 2026, 10:48 AM
PA 947850 has been submitted for approval.
Alix Mongiat
processor • May 12, 2026, 2:04 PM
@Kaitlyn R
Warranty Repair 1: denied - rust is not warrantable
Warranty Repair 2: approved for 0.5 hour (requested 1 hour) Lippert will authorize the replacement of the ARMS DOWN and 0.50 labor. The part number authorized is: F000003741 - IMPORT LSS ARMS DOWN 2024109711 27.5" LA RECLINER W/STANDARD CUP; HERNANDEZ LINEN-T270 SILVER
Warranty Repair 3: approved for 0.2 hour (requested 0.5 hour)
Warranty Repair 4: approved for 1.5 hour
Please hold parts for 30 days after claim is paid
Michelle Antinoja
dealer_or_external • Jun 24, 2026, 5:19 PM
@Alix M
DATE IN:4/25/2026
DATE STARTED:5/7/2026
DATE COMPLETED:6/18/2026
PARTS: WARR02 - 82205189 - SOFA LEFT ARM RECLINER LSS ARMS DOWN ONLY W/CUP HOLDER 27 1/2" HERNANDEZ LINEN T270 SILVER - QTY:1 - PRICE:746.84
WARR04 - 8220INV2000 - 2000w 12v PureSine Inverter w/ xfer Switch - QTY:1 PRICE:386.75
RECLINER INVOICE UPLOADED
@ANNA F PLEASE HELP WITH THE INVERTER INVOICE.
Alix Mongiat
processor • Jun 26, 2026, 2:30 PM
Following up on this other invoice. Thanks!
Alix Mongiat
processor • Jun 30, 2026, 1:18 PM
@ANNA F @Michelle A Any luck on the invoice for the inverter?
ANNA FREEMAN
dealer_or_external • Jul 1, 2026, 8:42 AM
@Alix M I WILL GET WITH OUR BOOKKEEPER TODAY TO SEE IF SHE CAN GET ME THE INVOICE.
ANNA FREEMAN
dealer_or_external • Jul 1, 2026, 12:28 PM
@Alix M INVOICE UPLOADED.
Alix Mongiat
processor • Jul 1, 2026, 1:11 PM
@Michelle A @ANNA F Please upload the final RO that shows the parts. Thanks!
Michelle Antinoja
dealer_or_external • Jul 1, 2026, 1:32 PM
@Alix M UPLOADED FINAL INVOICE
Alix Mongiat
processor • Jul 1, 2026, 4:05 PM
Claim 999568 has been submitted for payment.
Claim Files
13143B.pdf
main-pdf • May 7, 2026, 9:57 AM • 74,155 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13143B/13143B.pdf
13143B.pdf
main-pdf • May 7, 2026, 9:57 AM • 74,155 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13143B/13143B.pdf
13143B.pdf
main-pdf • May 7, 2026, 9:57 AM • 74,155 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13143B/13143B.pdf
13143B.pdf
main-pdf • May 7, 2026, 9:57 AM • 74,155 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13143B_1/13143B.pdf
13143B.pdf
main-pdf • May 7, 2026, 9:57 AM • 74,155 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13143B/13143B/13143B.pdf