Claim explorer / evidence thread
Claim 13138B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/Print Claim 968335.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Feb 19, 2026, 3:29 PM • processor • Claim 968335 has been submitted for payment.
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of RV exterior graphics with apparent scratches/scuffs on black decal areas.
Human interpretation • confidence 0.72
document-photo
Exterior RV sidewall graphic/decal is peeling and detached.
Human interpretation • confidence 0.86
document-photo
Close-up of exterior decal/graphic with visible scuffs and surface residue.
Human interpretation • confidence 0.82
document-photo
Close-up of a black exterior trim/decal around a small recessed opening with scuffed or peeling finish.
Human interpretation • confidence 0.78
document-photo
Side view of a Transcend One travel trailer; no clear damage is visible.
Human interpretation • confidence 0.92
document-photo
Close-up of RV exterior graphic decal with apparent scuffing or residue.
Human interpretation • confidence 0.78
document-photo
Exterior RV graphic decal is lifting and wrinkled at a diagonal stripe intersection.
Human interpretation • confidence 0.86
document-photo
Close-up shows uneven, heavy sealant application along black exterior panel seams.
Human interpretation • confidence 0.84
document-photo
Exterior rear-side view of a Grand Design Transcend One travel trailer; no clear damage visible.
Human interpretation • confidence 0.93
document-photo
Exterior view of a Grand Design Transcend One travel trailer; no clear damage visible.
Human interpretation • confidence 0.88
document-photo
Photo shows the front entry side of a Grand Design Transcend One travel trailer; no clear defect is visible.
Human interpretation • confidence 0.86
document-photo
RV exterior window/trim area shows uneven black sealant or tape around opening.
Human interpretation • confidence 0.82
document-photo
Grand Design RV exterior near entry door; no clear damage visible.
Human interpretation • confidence 0.86
document-photo
Grand Design RV exterior sidewall with black corrugated panel and graphics; no clear damage visible.
Human interpretation • confidence 0.94
document-photo
Upholstered RV bench with black metal support arm/bracket installed.
Human interpretation • confidence 0.79
document-photo
Exterior RV sidewall shows bubbling and peeling finish along horizontal bands.
Human interpretation • confidence 0.88
document-photo
Close view of wet RV rear exterior with black-and-white graphic and covered outlet.
Human interpretation • confidence 0.72
document-photo
Close-up of RV exterior sidewall graphics and corrugated siding; no clear defect shown.
Human interpretation • confidence 0.82
document-photo
Close-up of Grand Design exterior panel/window with visible surface streaking.
Human interpretation • confidence 0.72
document-photo
Upholstered RV sofa/bed cushion raised on two black support arms; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
Close-up of a black metal mounting bracket with one empty threaded mounting hole.
Human interpretation • confidence 0.87
document-photo
RV rear exterior with 120V camp-power outlet and red marker light; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
Close-up of upholstered panel and mounting bracket with two printed identification labels.
Human interpretation • confidence 0.95
document-photo
Close-up of RV exterior sidewall, trim, and red marker light; no clear damage is visible.
Human interpretation • confidence 0.80
Claim Lines
complaint
WARRANTY REPAIR 1 -several decals are W 1020 GRAND severly bubbling, both front corners and the ODS rear corner
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 1 -several decals are W 1020 GRAND severly bubbling, both front corners and the ODS rear corner
needs-review • confidence 0.11
cause
Decals on both front corners are bubbling severly to large to try to press out as well as the back ods corner decal is also bubbleing and the transcend sticker has letters that are no longer sticking in spots and will all need to be replaced
needs-review • confidence 0.15
cause
Decals on both front corners are bubbling severly to large to try to press out as well as the back ods corner decal is also bubbleing and the transcend sticker has letters that are no longer sticking in spots and will all need to be replaced
needs-review • confidence 0.15
correction
.. WARR
needs-review • confidence 0.00
correction
.. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 -the leg closest to W 1020 GRAND the main door is missing a peg to lock it in to place and stay folded out.
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 2 -the leg closest to W 1020 GRAND the main door is missing a peg to lock it in to place and stay folded out.
needs-review • confidence 0.24
cause
The peg to lock the leg down on the fold out couch broke off, we will have to order a new leg
needs-review • confidence 0.10
cause
The peg to lock the leg down on the fold out couch broke off, we will have to order a new leg
needs-review • confidence 0.10
correction
.
needs-review • confidence 0.00
correction
.
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Jan 19, 2026, 7:45 PM
@Michelle A Please provide requested labor times. Thank you.
Michelle Antinoja
dealer_or_external • Jan 20, 2026, 10:09 AM
@Alix M
WARR01; REQUEST 1.7 THREE DECALS
WARR02: REQUEST: .2
Alix Mongiat
processor • Jan 20, 2026, 1:05 PM
PA 924437 has been submitted for approval.
Alix Mongiat
processor • Jan 22, 2026, 12:58 PM
@Michelle A
Warranty Repair 1: approved for 1.5 hours (requested 1.7 hours)
Warranty Repair 2: approved for 0.2 hour
*Please hold all parts for a minimum of 30 days after the claim is paid*
Alix Mongiat
processor • Jan 22, 2026, 12:58 PM
@Michelle A
Warranty Repair 1: approved for 1.5 hours (requested 1.7 hours)
Warranty Repair 2: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Feb 19, 2026, 2:31 PM
@Alix M
DATE IN: 1/19/26
DATE STARTED: 1/196/26
DATE COMPLETED: 2/19/2026
PARTS USED:
WARR01:
822091105-DECAL
COST: 14.29
QTY: 2
822091086- DECAL
COST: 16.32
QTY: 1
822012361- DECAL
COST: 3.80
WARR02:
82200439- SOFA LEG
COST: 44.66
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Feb 19, 2026, 3:20 PM
@Alix M INOVICE UPLOADED
Alix Mongiat
processor • Feb 19, 2026, 3:29 PM
Claim 968335 has been submitted for payment.
Claim Files
Print Claim 968335.pdf
pdf • Feb 26, 2026, 9:26 AM • 16,807 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/Print Claim 968335.pdf
1533108.pdf
main-pdf • Feb 19, 2026, 3:19 PM • 42,405 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/1533108.pdf
1534649.pdf
main-pdf • Feb 19, 2026, 2:54 PM • 42,195 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/1534649.pdf
1538616.pdf
main-pdf • Feb 19, 2026, 2:53 PM • 42,119 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/1538616.pdf
13138B FINAL.pdf
pdf • Feb 19, 2026, 2:31 PM • 74,100 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/13138B FINAL.pdf
13138B.pdf
main-pdf • Jan 19, 2026, 3:11 PM • 72,579 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13138B/13138B.pdf