Claim explorer / evidence thread
Claim 13068B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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118d elapsed • 0d remaining
Analyzed
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118d elapsed • 0d remaining
Awaiting OEM
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118d elapsed • 0d remaining
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118d elapsed • 0d remaining
Payment Due
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118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 6 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13068B/Print Claim 951487.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Dec 11, 2025, 12:06 PM • processor • They also denied the Hose stating the remedy does not state that the hose was replaced.
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 1 • info / missing-doc asks 10 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Dec 1, 2025, 2:39 PM
PA 915041 has been submitted for approval.
Alix Mongiat
processor • Dec 3, 2025, 12:10 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 4: approved for 0.3 hour
Warranty Repair 5: approved 0.2 hour (requested 0.3 hour)
Please hold parts for 30 days after claim is paid
Kaitlyn Reinwand
dealer_or_external • Dec 4, 2025, 9:14 AM
@Alix M
DATE IN: 10/28/2025
DATE OF COMPLETION: 11/18/2025
PARTS USED:
WARR05:
019079613745- SPRAY PORT
COST: 26.20
QTY: 1
822010057- HOSE 15' BLUE COIL ASSEMBLY
COST: 16.24
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
FINAL RO IS THE RO ALREADY UPLOADED.
Bonnie Korte
dealer_or_external • Dec 4, 2025, 9:52 AM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Dec 4, 2025, 12:07 PM
@Kaitlyn R Was all the work completed on 11/18? Or did the work start on a different date? If the date in is different than the WO states, I need that so Thank you! But I need the date the work started and the date the work was completed too.
Alix Mongiat
processor • Dec 4, 2025, 12:09 PM
Claim 951487 is in draft status until we get a response to the question above.
Kaitlyn Reinwand
dealer_or_external • Dec 4, 2025, 12:12 PM
@Alix M WHAT DATE DO YOU GO OFF OF WHEN THE WORK ORDER IS NOT A B?... CUZ NONE OF THEM ARE EVER GOING TO BE ACTUALLY CORRECT AS FAR AS THE DATE THAT THE WORK ACTUALLY STARTED.. SPECIFICALLY MOBILE SERVICE ONES AS THE WORK ORDERS ARE CREATED PRIOR TO THE UNIT BEING LOOKED AT...
THE WORK STARTED ON 11/17. BUT, THE ORIGINAL WORK ORDER WAS CREATED ON 10/28.
Alix Mongiat
processor • Dec 4, 2025, 12:30 PM
For manufacturers this is all different. Grand Design we need the In Date, which I always entered as what was listed on the WO, and then the Work started date AND the work completed date. If they are work orders with just a couple small things, I always just used the one date. So Grand Design we need 3 dates, which I always just used what was listed on the WO and what you commented. I just caught the dates being different recently as you uploaded WO's with work done prior to the in date so that is why I wanted to bring this to your attention now. Sorry for all the confusion!
Alix Mongiat
processor • Dec 4, 2025, 1:50 PM
@Kaitlyn R Let me know if all this work was started and completed on 11/18. Thanks!
Kaitlyn Reinwand
dealer_or_external • Dec 5, 2025, 11:36 AM
@Alix M STARTED THE 17TH, FINISHED THE 18TH.
Alix Mongiat
processor • Dec 5, 2025, 11:55 AM
Thank you!
Alix Mongiat
processor • Dec 5, 2025, 11:57 AM
Claim 951487 has been submitted for payment.
Bonnie Korte
dealer_or_external • Dec 8, 2025, 2:33 PM
@Alix M THEY CHANGED THE COST OF THE PART TO WHAT THEY HAVE AND NOT WHAT WE PAID FOR THE PART
Alix Mongiat
processor • Dec 8, 2025, 4:43 PM
Bonnie Korte that usually happens with Grand Design. If the part costs less through Grand Design, they decrease to match their price.
Alix Mongiat
processor • Dec 9, 2025, 8:38 AM
@Bonnie K that usually happens with Grand Design. If the part costs less through Grand Design, they decrease to match their price.
Alix Mongiat
processor • Dec 11, 2025, 12:05 PM
This paid on 12/10/25 on check 632246 for $140.12
*GDRV part number added and the amount has been adjusted to reflect the GDRV cost + markup
Alix Mongiat
processor • Dec 11, 2025, 12:06 PM
They also denied the Hose stating the remedy does not state that the hose was replaced.
Claim Files
Print Claim 951487.pdf
pdf • Dec 11, 2025, 12:06 PM • 17,135 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13068B/Print Claim 951487.pdf
A004453630.pdf
main-pdf • Dec 4, 2025, 9:52 AM • 75,258 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13068B/A004453630.pdf
1488242.pdf
main-pdf • Dec 4, 2025, 9:51 AM • 42,497 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13068B/1488242.pdf
13068B.pdf
main-pdf • Dec 1, 2025, 12:44 PM • 72,926 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13068B/13068B.pdf