Claim explorer / evidence thread
Claim 13020
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/Print Claim 948391.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Dec 5, 2025, 9:37 AM • processor • Claim 948391 paid on 12/3/25 on check 631003 for $102.18
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 2 • info / missing-doc asks 5 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Claim Lines
No claim lines loaded
Evidence Thread
Michelle Antinoja
dealer_or_external • Oct 22, 2025, 12:00 PM
@Alix M We are aware that the unit is out of warranty. CMR is adamant that the unit has these issues and should be covered under warranty. This is the second time we have looked at this unit, and there was a dealer before hand that also had looked at it. All have come to the same conclusion that the unit does not have issue. We are just requesting it be entered again to be declined through Grand Design to do our due diligence. CMR also stated that there is a recall on the unit? if so please just let us know which one so we can get that taken care of. Thank you! Please let me know if there is any other questions.
Alix Mongiat
processor • Oct 22, 2025, 12:30 PM
@Michelle A @Kaitlyn R There is a recall: This Unit has an open notice:961588 Recalls/Field Campaign - Solitude Interior Step 25V-061/2025-077
Alix Mongiat
processor • Oct 22, 2025, 12:43 PM
PA 905974 has been submitted for approval.
Michelle Antinoja
dealer_or_external • Oct 22, 2025, 1:09 PM
@Alix M i will get the parts here for the recall. Thank you for entering that,
Alix Mongiat
processor • Oct 24, 2025, 2:49 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: approved for 0.2 hour (requested 0.5 hour)
Warranty Repair 3: denied
Kaitlyn Reinwand
dealer_or_external • Nov 19, 2025, 10:52 AM
@Alix M DATE OF COMPLETION:
11/14
PARTS USED:
LINE: WARR04:
822093414- STEP TREAD
COST: 5.68
QTY: 2.00
822061989- SCREW-
COST: .11
QTY: 18.00
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Nov 19, 2025, 11:18 AM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Nov 19, 2025, 4:29 PM
Claim 948037 has been submitted for Warranty Repairs 1 and 2
Alix Mongiat
processor • Nov 19, 2025, 4:38 PM
PA 913018 has been submitted for the Recall line.
@Kaitlyn R @Michelle A Please remember to get me the WO's with new lines added prior to claim submittal as they need approval.
Alix Mongiat
processor • Nov 20, 2025, 2:44 PM
This was approved for 0.5 hour
Alix Mongiat
processor • Nov 20, 2025, 3:16 PM
Claim 948391 has been submitted for payment for the recall line.
Alix Mongiat
processor • Dec 5, 2025, 9:36 AM
Claim 9480347 paid on 12/3/25 on check 631003 for $98
Alix Mongiat
processor • Dec 5, 2025, 9:37 AM
Claim 948391 paid on 12/3/25 on check 631003 for $102.18
Claim Files
Print Claim 948391.pdf
pdf • Dec 5, 2025, 9:38 AM • 15,983 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/Print Claim 948391.pdf
Print Claim 948037.pdf
pdf • Dec 5, 2025, 9:37 AM • 16,614 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/Print Claim 948037.pdf
1500223.pdf
main-pdf • Nov 19, 2025, 11:16 AM • 13,319 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/1500223.pdf
13020 FINAL.pdf
pdf • Nov 19, 2025, 10:53 AM • 82,637 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/13020 FINAL.pdf
13020.pdf
main-pdf • Oct 22, 2025, 11:56 AM • 81,306 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13020/13020.pdf