Claim explorer / evidence thread
Claim 13015
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 63
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
63
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 8 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/Print Claim 948031.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Dec 5, 2025, 9:35 AM • processor • Parts were decreased to match GD pricing.
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 1 • info / missing-doc asks 4 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of a cabinet base showing a black lower hinge/bracket between wood panels.
Human interpretation • confidence 0.78
document-photo
Lippert 4,400-lb component label visible; serial SO11064887 and manufacture date 10/26/23.
Human interpretation • confidence 0.94
document-photo
RV entry-step mounting/retainer hardware is shown; a loose fastener lies below.
Human interpretation • confidence 0.88
document-photo
Lippert component label showing part and serial identification; no damage visible.
Human interpretation • confidence 0.98
document-photo
Close-up shows a deformed metal latch/strike component with visible crushing and tearing.
Human interpretation • confidence 0.88
document-photo
Close-up of alloy wheel with an empty center-cap opening and scuffed trim.
Human interpretation • confidence 0.92
document-photo
Close-up of a greased wheel hub/axle fastener assembly; no clear failure is visible.
Human interpretation • confidence 0.68
document-photo
Photo shows Grand Design RV identification label near door frame; no damage visible.
Human interpretation • confidence 0.91
Claim Lines
complaint
WINTERIZE WATER SYSTEM & TRAPS -SELF E 85544 DEWIT CONTAINED - TOWABLE
needs-review • confidence 0.13
complaint
WINTERIZE WATER SYSTEM & TRAPS -SELF E 85544 DEWIT CONTAINED - TOWABLE
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
complaint
DEAD BOLT ON THE MAIN DOOR SEEMS TO BE W 1020 GRAND STUCK AND HARD TO LOCK OR UNLOCK
partial-match • confidence 0.42
complaint
DEAD BOLT ON THE MAIN DOOR SEEMS TO BE W 1020 GRAND STUCK AND HARD TO LOCK OR UNLOCK
needs-review • confidence 0.11
cause
The edge of the fiberglass wall is sticking out to far and the deadbolt cant fully extend. I knocked down the edge of the wall with a drill bit and i painted it black.
needs-review • confidence 0.31
cause
The edge of the fiberglass wall is sticking out to far and the deadbolt cant fully extend. I knocked down the edge of the wall with a drill bit and i painted it black.
needs-review • confidence 0.05
correction
Done. REQUESTING .6
needs-review • confidence 0.31
correction
Done. REQUESTING .6
needs-review • confidence 0.00
complaint
OUTSIDE LATCH ON COMPARTMENT DOOR ON W 1020 GRAND OUTDOOR KITCHEN IS NOT LOCKING
needs-review • confidence 0.11
complaint
OUTSIDE LATCH ON COMPARTMENT DOOR ON W 1020 GRAND OUTDOOR KITCHEN IS NOT LOCKING
needs-review • confidence 0.11
cause
NPF. Both latches and the lock are operating correctly.
needs-review • confidence 0.00
cause
NPF. Both latches and the lock are operating correctly.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
complaint
THERE WAS A HARD RAIN AND THERE WAS W 1020 GRAND WATER COMING IN THE CORNER OF THE SLIDE. CMR STATES The slide was out. From the inside of the camper looking at the slide out it would be the left front corner close to the bathroom and leaked down from the ceiling onto the corner of the carpet in front of the couch..
needs-review • confidence 0.18
complaint
THERE WAS A HARD RAIN AND THERE WAS W 1020 GRAND WATER COMING IN THE CORNER OF THE SLIDE. CMR STATES The slide was out. From the inside of the camper looking at the slide out it would be the left front corner close to the bathroom and leaked down from the ceiling onto the corner of the carpet in front of the couch..
needs-review • confidence 0.06
cause
NPF. I need more information. There are four corners to a slide out and was it opened or closed? I opened the slide out Continued on page 2 PAGE 2 Work Order : 13015 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** and i sprayed down the rear wall, I went inside and i dont see any water. I lifted up the carpet and there is dust on the floor in the corner so no water is getting in. I went back outside, and directly sprayed water on the top and bottom corners and there is still no sign of a leak.
needs-review • confidence 0.18
cause
NPF. I need more information. There are four corners to a slide out and was it opened or closed? I opened the slide out Continued on page 2 PAGE 2 Work Order : 13015 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** and i sprayed down the rear wall, I went inside and i dont see any water. I lifted up the carpet and there is dust on the floor in the corner so no water is getting in. I went back outside, and directly sprayed water on the top and bottom corners and there is still no sign of a leak.
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
complaint
CMR GOT THE PLATE BUT DOES NOT KNOW HOW E 85544 DEWIT TO PUT ON THE UNIT.
needs-review • confidence 0.00
complaint
CMR GOT THE PLATE BUT DOES NOT KNOW HOW E 85544 DEWIT TO PUT ON THE UNIT.
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED I bolted the license plate to the license plate holder.
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED I bolted the license plate to the license plate holder.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
complaint
BEDROOM SLIDING DOOR KEEPS COMING OFF W 1020 GRAND THE THE TRACK. NEEDS TO HAVE RESECURED
needs-review • confidence 0.27
complaint
BEDROOM SLIDING DOOR KEEPS COMING OFF W 1020 GRAND THE THE TRACK. NEEDS TO HAVE RESECURED
needs-review • confidence 0.11
cause
The sliding door fell off the bottom door holder. I took the screws out of the door holder, put the door back in place and put the screws back in.
needs-review • confidence 0.27
cause
The sliding door fell off the bottom door holder. I took the screws out of the door holder, put the door back in place and put the screws back in.
needs-review • confidence 0.05
correction
Done. request .5
needs-review • confidence 0.27
correction
Done. request .5
needs-review • confidence 0.00
complaint
BEDROOM OUTSIDE DOOR HOLDER LATCH IS W 1020 GRAND BROKEN AND NEEDS REPLACEMENT.
partial-match • confidence 0.48
complaint
BEDROOM OUTSIDE DOOR HOLDER LATCH IS W 1020 GRAND BROKEN AND NEEDS REPLACEMENT.
needs-review • confidence 0.15
cause
The front entry door holder broke. I removed the broken door holder, put putty on the new door holder and installed it.
partial-match • confidence 0.56
cause
The front entry door holder broke. I removed the broken door holder, put putty on the new door holder and installed it.
needs-review • confidence 0.14
correction
Done. request .4
needs-review • confidence 0.30
correction
Done. request .4
needs-review • confidence 0.00
complaint
GRAY TANK SEEMS TO HAVE SOME SEEPING W 1020 GRAND AFTER MOVEMENT. SEEMS TO BE MORE OF A SLIME RATHER THAN WASTE OR WATER.
needs-review • confidence 0.13
complaint
GRAY TANK SEEMS TO HAVE SOME SEEPING W 1020 GRAND AFTER MOVEMENT. SEEMS TO BE MORE OF A SLIME RATHER THAN WASTE OR WATER.
needs-review • confidence 0.05
cause
NPF. I closed the unit up, pulled it out of my bay and dumped it. I pulled the gray tank valve and the only thing that came out is water. If anything besides water is coming out after the gray tank valve is pulled its means something was put down the drains. Usually its food sediment.
needs-review • confidence 0.13
cause
NPF. I closed the unit up, pulled it out of my bay and dumped it. I pulled the gray tank valve and the only thing that came out is water. If anything besides water is coming out after the gray tank valve is pulled its means something was put down the drains. Usually its food sediment.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
correction
Done.
needs-review • confidence 0.00
complaint
REFER LATCH DOES NOT SEEM TO CATCH WELL. W 1020 GRAND DOESN'T STAY CLOSED.
needs-review • confidence 0.05
complaint
REFER LATCH DOES NOT SEEM TO CATCH WELL. W 1020 GRAND DOESN'T STAY CLOSED.
needs-review • confidence 0.05
cause
NPF. I made sure the refrigerator door was latched and i pulled on the side of the door to see if it will open and it doesn't
needs-review • confidence 0.05
cause
NPF. I made sure the refrigerator door was latched and i pulled on the side of the door to see if it will open and it doesn't
needs-review • confidence 0.05
correction
Done
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
complaint
THE CONNECTION ON THE UNIT SOME TIMES IT W 1020 GRAND Continued on page 3 PAGE 3 Work Order : 13015 DOES NOT READ PROPERLY. CHECK 7 WAY ON THE UNIT TO VERIFY IF THERE IS A PROBLEM WITH THE UNIT PORTION.
needs-review • confidence 0.11
complaint
THE CONNECTION ON THE UNIT SOME TIMES IT W 1020 GRAND Continued on page 3 PAGE 3 Work Order : 13015 DOES NOT READ PROPERLY. CHECK 7 WAY ON THE UNIT TO VERIFY IF THERE IS A PROBLEM WITH THE UNIT PORTION.
needs-review • confidence 0.05
cause
NPF. I plugged my tester in and the lights and brakes work.
needs-review • confidence 0.00
cause
NPF. I plugged my tester in and the lights and brakes work.
needs-review • confidence 0.00
correction
Done. WARR
needs-review • confidence 0.00
correction
Done. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 10 - When i pulled the W 1020 GRAND unit out to dump it i heard a rattling sound coming from the axles on the ODS. I had tod move the unit around while i was by the axle and its the ODS rear axle. I pulled the cap off and the hub cap fell out and its sitting inside the rim.
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 10 - When i pulled the W 1020 GRAND unit out to dump it i heard a rattling sound coming from the axles on the ODS. I had tod move the unit around while i was by the axle and its the ODS rear axle. I pulled the cap off and the hub cap fell out and its sitting inside the rim.
needs-review • confidence 0.20
cause
Inferior quality hub cap. Due to engineering flaw in the rim we dont have single impact in this shop that will fit into the rim so I had to take a regular socket and brake the lug nuts loose with a breaker bar. There is metal dust inside the hub so I pulled everything out and throughly cleaned everything in the parts cleaner. After everything was clean i repacked the bearings, put everything back together and put a different style hub cap on. I torqued the lug nuts down when I was done.
needs-review • confidence 0.28
cause
Inferior quality hub cap. Due to engineering flaw in the rim we dont have single impact in this shop that will fit into the rim so I had to take a regular socket and brake the lug nuts loose with a breaker bar. There is metal dust inside the hub so I pulled everything out and throughly cleaned everything in the parts cleaner. After everything was clean i repacked the bearings, put everything back together and put a different style hub cap on. I torqued the lug nuts down when I was done.
needs-review • confidence 0.15
correction
Done. request 2.0
needs-review • confidence 0.00
correction
Done. request 2.0
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Oct 22, 2025, 4:14 PM
PA 906109 has been submitted for approval.
Alix Mongiat
processor • Oct 27, 2025, 8:09 AM
@Kaitlyn R @Michelle A **READ instructions for Job 10. **
Job 2: approved for 0.5 hours (requested 0.6 hour)
Job 6: approved for 0.3 hour (requested 0.5 hour)
Job 7: approved for 0.1 hour (requested 0.4 hour)
Job 10: approved for 2 hours -Thank you for sending this in. I authorize 4 steel grease caps complete, up to 4 seals if needed, any affected center caps and 2 hours labor. You can do a VCB and authorization is in case 6330117.
Dealer MUST replace all grease/dust caps otherwise the approval will be denied.
*Please hold all parts for a minimum of 30 days after the claim is paid*
Michelle Antinoja
dealer_or_external • Nov 19, 2025, 10:41 AM
@Alix M
WORK COMPLETED: 10/20
PARTS:
JOB#7: 82209502 - 90* ENTRY DOOR CATCH BLACK - QTY: 1
PRICE: 2.17
WARR10: 711217012518 - DUST CAP LUBED FOR 5.2K AND 6K 2PK QTY: 2 PRICE: 7.05
82201420 - 20PK- DBL LIP GREASE SEAL 5.2-7000 - QTY:1 - PRICE:2.17
@Bonnie K
Bonnie Korte
dealer_or_external • Nov 19, 2025, 11:14 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Nov 19, 2025, 4:24 PM
Claim 948031 has been submitted for payment.
Alix Mongiat
processor • Nov 25, 2025, 8:51 AM
@Kaitlyn R @Bonnie K Please advise were all 4 grease/dust caps replaced as parts claimed do not reflect this?
(Approval above states all 4 should have been replaced.)
Bonnie Korte
dealer_or_external • Nov 25, 2025, 9:37 AM
@Alix M ALL FOUR DUST CAPS WERE REPLACED. IT SAYS TWO BUT THAT IS BECAUSE IT IS A TWO PACK
Alix Mongiat
processor • Nov 25, 2025, 9:52 AM
Thank you.
Alix Mongiat
processor • Dec 5, 2025, 9:34 AM
This paid on 12/3/25 on check 631003 for $420.66
Alix Mongiat
processor • Dec 5, 2025, 9:35 AM
Parts were decreased to match GD pricing.
Claim Files
Print Claim 948031.pdf
pdf • Dec 5, 2025, 9:35 AM • 18,233 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/Print Claim 948031.pdf
A004198133.pdf
main-pdf • Nov 19, 2025, 11:13 AM • 72,495 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/A004198133.pdf
A004234350.pdf
main-pdf • Nov 19, 2025, 11:12 AM • 102,191 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/A004234350.pdf
5996913.pdf
main-pdf • Nov 19, 2025, 11:09 AM • 93,951 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/5996913.pdf
DEWITT FINAL.pdf
pdf • Nov 19, 2025, 10:38 AM • 84,650 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/DEWITT FINAL.pdf
13015.pdf
main-pdf • Oct 22, 2025, 2:26 PM • 83,628 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13015/13015.pdf