Claim explorer / evidence thread
Claim 13009
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/Print Claim 967949.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Feb 26, 2026, 9:18 AM • processor • This paid 2/25/26 on check 641272 for $2,560.69
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 3
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Work missing-doc or reply asks first from the thread.
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Oct 29, 2025, 1:25 PM
@Kaitlyn R That VIN does not being up anything in Grand Design.
Alix Mongiat
processor • Oct 29, 2025, 1:25 PM
I assume the second F is incorrect.
Kaitlyn Reinwand
dealer_or_external • Oct 30, 2025, 1:07 PM
@Alix M THERE CORRECT VIN IS:
573FR372359929776
Alix Mongiat
processor • Oct 30, 2025, 1:50 PM
@Kaitlyn R Please remember to move to folder #4 Information corrected when you get us the information we need. It'll help make sure I don't overlook anything. Thank you!
Alix Mongiat
processor • Oct 30, 2025, 1:52 PM
@Kaitlyn R The VIN you states above is not a valid VIN for Grand Design either.
Kaitlyn Reinwand
dealer_or_external • Nov 3, 2025, 1:51 PM
@Alix M TRY:
573FR3723S9929776
Alix Mongiat
processor • Nov 4, 2025, 9:43 AM
PA 909097 has been submitted for approval.
Alix Mongiat
processor • Nov 6, 2025, 8:07 AM
@Kaitlyn R @Michelle A **PLEASE NOTE PART IS NOT THE WHOLE OVEN**
Case 6359508
Vendor will approve up to .50 for labor. GD approves .1
This is pre-auth for the R&R of the Oven thermostat valve - 2022120252 : C-FGR24D3A1A-11
Changed FRC to reflect this approval
Alix Mongiat
processor • Nov 6, 2025, 8:07 AM
This was approved for 0.6 hours total.
Dustin Lucas
dealer_or_external • Jan 8, 2026, 10:12 AM
Hey Alix, our mobile tech went out and replaced that valve and it did not rectify the issue. Requesting new oven and 1.5 Hours labor
Dustin Lucas
dealer_or_external • Jan 8, 2026, 5:08 PM
@Alix M
Alix Mongiat
processor • Jan 9, 2026, 9:16 AM
@Dustin L I have sent GD an email to see if they want me to create a new PA or add to the old PA. I will get this entered for you as soon as they respond. Moving to PA pending for now so I can keep an eye on it. Thank you!
Alix Mongiat
processor • Jan 12, 2026, 9:43 AM
Added additional line to the PA. This is now pending Grand Design/Vendor approval.
Alix Mongiat
processor • Jan 13, 2026, 8:13 AM
@Dustin L A new oven was approved at 1.5 hours of labor. This serves as prior authorization for the removal and replacement of the RANGE FGR24D3A1A-SS: 2021135689
This product is not required to be returned for testing
Case 6359508
Dustin Lucas
dealer_or_external • Feb 18, 2026, 1:53 PM
@Alix M
DATE IN 10-16-25
DATE STARTED 10-29-25
DATE COMPLETED 02-18-26
PARTS USED
82201539-OVEN THERMOSTAT
COST 103.92
QTY 1
82201360- RANGE OVEN
COST 1359.69
QTY 1
@Bonnie K PLEASE UPLOAD INVOICES
Bonnie Korte
dealer_or_external • Feb 18, 2026, 2:03 PM
@Alix M invoices uploaded
Alix Mongiat
processor • Feb 18, 2026, 2:11 PM
Claim 967949 has been submitted for payment.
Alix Mongiat
processor • Feb 26, 2026, 9:18 AM
This paid 2/25/26 on check 641272 for $2,560.69
Claim Files
Print Claim 967949.pdf
pdf • Feb 26, 2026, 9:18 AM • 17,134 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/Print Claim 967949.pdf
1538454.pdf
main-pdf • Feb 18, 2026, 2:01 PM • 41,813 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/1538454.pdf
1513209.pdf
main-pdf • Feb 18, 2026, 2:00 PM • 42,193 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/1513209.pdf
13009 FINAL.pdf
pdf • Feb 18, 2026, 1:55 PM • 74,154 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/13009 FINAL.pdf
13009.pdf
main-pdf • Feb 18, 2026, 1:54 PM • 74,154 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13009/13009.pdf