iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 12922
GRE 8220 • Alix • Paid • forest-river
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$250.00
risk 0.35 deadline Overdue / escalation ready images 8 matched 1

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
132d elapsed • 0d remaining
Analyzed
Completed stage
132d elapsed • 0d remaining
Awaiting OEM
Completed stage
132d elapsed • 0d remaining
Auto-Approved
Completed stage
132d elapsed • 0d remaining
Payment Due
Completed stage
132d elapsed • 0d remaining
Escalation Eligible
Completed stage
132d elapsed • 0d remaining
Resolved
Overdue / escalation ready
132d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
132 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
50
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Sep 2, 2026, 12:54 PM.
Indexed evidence
33 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
132 days open in the visible workflow; risk score 0.35.

Claim Summary

Evidence summary
images=8; damage=0; unit=0; parts=0; doc=8; gaps=missing_unit_id_photo • Unit 2026 Forest River • VIN 4X4TPUS24TP105967
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12922/12922 - duplicate
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Sep 2, 2026, 12:54 PM
Evidence flags
missing unit id photo

Comment Intelligence

Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Jul 6, 2026, 5:18 PM • processor • This paid on check 3185258 for $1,262.86
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
CUSTOMER STATES SLIDE WAS WORKED ON W 1021 FORES BEFORE LEAVING FACILITY AND MOTOR WAS REPLACE SLIDE OUT WAS ONLY USED ONCE OUT AND HAS NOT WORKED IN OR OUT SINCE
matched • confidence 0.81
cause
on door side front slide pic taken tested voltage at slide out switch 13.29 volts both directions on switch lower underbelly to gain excess to slide motor i hooked derect 12 volt to motor and nothing i wiggle the wires behind motor and found the the wires are bad it starting to move pics taken
partial-match • confidence 0.71
correction
lowered underbelly towards front of camper to gain clearance to remove motor disconnected 12 volt wires from slide motor and removed the bolt holding on slide motor to actuator install new motor and wired I also tested slide is working and secured underbelly
partial-match • confidence 0.71

Evidence Thread

Alix Mongiat
processor • Oct 29, 2025, 1:34 PM
PA 2483378 has been submitted for approval.
Alix Mongiat
processor • Nov 4, 2025, 9:30 AM
@Kaitlyn R @Michelle A This was approved for 1.5 hours (requested 2 hours) PART RETURN REQUESTED PER VENDOR Good afternoon, All, Thank you for reaching out regarding Lippert Case # 6344275 - VIN: TP105967. Your claim has been reviewed. Warranty Replacement is authorized for Parts/ Labor as follows: Lippert will authorize the replacement of the actuator and motor assembly, pending part return and testing. • Authorizing Warranty Replacement o Labor to be Paid 1.5 hours o Part Return needed for Testing. Please let us know if you have any questions or concerns. Thank You, Gloria O. Customer Care Center Representative LIPPERT W: 432-LIPPERT F: 574-534-7161 Lippert
Alix Mongiat
processor • May 5, 2026, 9:35 AM
@Dustin L Please provide an update as this has been approved since November 2025. Thank you!
Dustin Lucas
dealer_or_external • May 5, 2026, 12:05 PM
Parts on order for another work order once parts arrive job will be scheduled.
Alix Mongiat
processor • May 26, 2026, 6:47 AM
@Michelle A This was already approved for 1.5 hour. Please check the approved folder before uploading duplicates. This has expired in Forest River, but I will get it re-approved once the work is completed. If this is done, the other folder needs to be moved to ready to submit.
Kaitlyn Reinwand
dealer_or_external • May 29, 2026, 10:45 AM
@Alix M DATE IN: 10/07/2025 DATE COMPLETE: 5/21/26 PARTS USED: 82209626- SO MOTOR COST: 794.44 QTY: 1 @ANNA F PLEASE UPLOAD INVOICES.
Alix Mongiat
processor • May 29, 2026, 11:16 AM
@ANNA F I found the invoice for this. Thank you.
Alix Mongiat
processor • May 29, 2026, 11:19 AM
@Kaitlyn R @Dustin L Reminder that this is pending part return and testing
Alix Mongiat
processor • May 29, 2026, 11:20 AM
Previous PA expired - PA 2692124 has been submitted for approval.
Alix Mongiat
processor • May 29, 2026, 12:04 PM
This has been submitted for payment.
Alix Mongiat
processor • Jun 2, 2026, 8:49 AM
@Dustin L @Kaitlyn R part return required per vendor authorization , respond with tracking number
Alix Mongiat
processor • Jun 10, 2026, 11:46 AM
@Dustin L @Kaitlyn R @ANNA F @Michelle A Following up on this.
ANNA FREEMAN
dealer_or_external • Jun 11, 2026, 1:37 PM
@Alix M @Kaitlyn R @Dustin L TRACKING #1Z03RW629029156994
Alix Mongiat
processor • Jun 12, 2026, 11:02 AM
Added. Thanks.
Alix Mongiat
processor • Jul 6, 2026, 5:18 PM
This paid on check 3185258 for $1,262.86

Claim Files

123803.pdf
main-pdf • May 29, 2026, 12:21 PM • 61,008 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/123803.pdf
123803.pdf
main-pdf • May 29, 2026, 12:21 PM • 61,008 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/123803.pdf
123803.pdf
main-pdf • May 29, 2026, 12:21 PM • 61,008 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/123803.pdf
123803.pdf
main-pdf • May 29, 2026, 12:21 PM • 61,008 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/123803.pdf
Invoice 14675795.pdf
pdf • May 29, 2026, 11:16 AM • 61,008 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/Invoice 14675795.pdf
Invoice 14675795.pdf
pdf • May 29, 2026, 11:16 AM • 61,008 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/Invoice 14675795.pdf
Invoice 14675795.pdf
pdf • May 29, 2026, 11:16 AM • 61,008 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/Invoice 14675795.pdf
Invoice 14675795.pdf
pdf • May 29, 2026, 11:16 AM • 61,008 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/Invoice 14675795.pdf
Invoice 14675795.pdf
pdf • May 29, 2026, 11:16 AM • 61,008 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12922/Invoice 14675795.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/12922 FINAL.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/12922 FINAL.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/12922 FINAL.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/12922 FINAL.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12922/12922 FINAL.pdf
12922 FINAL.pdf
pdf • May 29, 2026, 10:46 AM • 72,078 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12922/12922 FINAL.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12922/12922 - duplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12922 - suplicate/12922.pdf
12922.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12922_1/12922.pdf
KARNATZ.pdf
main-pdf • May 23, 2026, 11:09 AM • 73,546 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12922/KARNATZ.pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
mail-artifact • Nov 4, 2025, 9:31 AM • 825,621 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12922/Integrity Management Advisors Mail - Fwd_ 2483378 _ 4X4TPUS24TP105967 - GREENEWAY INC [ thread__fEKWglgecge_crp9bxTdqR8__ ].pdf
12922.pdf
main-pdf • Oct 29, 2025, 1:02 PM • 71,207 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/12922/12922.pdf
12922.pdf
main-pdf • Oct 29, 2025, 1:02 PM • 71,207 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12922/12922.pdf