Claim explorer / evidence thread
Claim 12781C
GRE 8220 • Alix • Pre-Auth Needed • forest-river
risk 0.70
deadline Overdue / escalation ready
images 10
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
192d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
192d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
192d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
192d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
192d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
192d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
192d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
12
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
192 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
39
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
25 docs / 20 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
192 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=10; damage=0; unit=0; parts=0; doc=10; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 5ZT2PUWB4T4026004
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12781C_1/WO_12781_JOB_WARR07_2026.04.08_10.10.40.jpeg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
May 7, 2026, 9:26 AM • processor • This paid on check 3151865 for $393.99
*Floor register price change -
Total part cost equals Dealer/Standard price $2.16 (Vendor Price $1.31 + 65% FR parts mark up) + 30% state mark up
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Floor vent/register cover appears bowed and not sitting flush.
Human interpretation • confidence 0.77
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior trim or vent cover appears loose and separated from wood surface.
Human interpretation • confidence 0.67
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
Claim Lines
complaint
INSTALL NEW FLIP UP BUNKS SENT BY FOREST W 1021 FORES RIVER
needs-review • confidence 0.00
complaint
INSTALL NEW FLIP UP BUNKS SENT BY FOREST W 1021 FORES RIVER
needs-review • confidence 0.00
cause
Flip up bunk installed
needs-review • confidence 0.00
cause
Flip up bunk installed
needs-review • confidence 0.00
correction
Done REQ: 2.50 HOURS WARR
needs-review • confidence 0.00
correction
Done REQ: 2.50 HOURS WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 7 - Floor vent in W 1021 FORES kitchen is not flat it looks bowed
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 7 - Floor vent in W 1021 FORES kitchen is not flat it looks bowed
needs-review • confidence 0.29
cause
Bowed or warped vent
needs-review • confidence 0.22
cause
Bowed or warped vent
needs-review • confidence 0.22
correction
Removed vent and installed new old part in warranty cage REQ: .25
needs-review • confidence 0.20
correction
Removed vent and installed new old part in warranty cage REQ: .25
needs-review • confidence 0.20
Evidence Thread
Alix Mongiat
processor • Apr 22, 2026, 5:07 PM
PA 2651211 submitted for approval.
Alix Mongiat
processor • Apr 23, 2026, 9:25 AM
@Kaitlyn R
Job 1: approved for 2.5 hours
Warranty Repair 7: approved for 0.1 hour per flat rate (requested 0.25 hour)
Kaitlyn Reinwand
dealer_or_external • Apr 30, 2026, 4:55 PM
@Alix M
DATE IN: 04/09/2026
DATE COMPLETED: 04/09/2026
PARTS USED:
LINE 1:
9330717A- SUPPORT DINNETE/BUNK
COST: 1.49
QTY: 4.00
WARR 07-
810126234070- FLOOR REGISTER
COST: 9.98
QTY: 1.00
@ANNA F CAN YOU UPLOAD INVOICES PLEASE?
FINAL RO IS THE ONE THAT IS UPLOADED.
Alix Mongiat
processor • Apr 30, 2026, 5:31 PM
I found the invoice for the support dinette/bunk. Just need the floor register.
ANNA FREEMAN
dealer_or_external • May 1, 2026, 7:18 AM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • May 1, 2026, 9:28 AM
This has been submitted for payment.
Alix Mongiat
processor • May 7, 2026, 9:26 AM
This paid on check 3151865 for $393.99
*Floor register price change -
Total part cost equals Dealer/Standard price $2.16 (Vendor Price $1.31 + 65% FR parts mark up) + 30% state mark up
Claim Files
Claim Sheet.pdf
pdf • May 7, 2026, 9:26 AM • 24,226 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12781C/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 7, 2026, 9:26 AM • 24,226 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/Claim Sheet.pdf
123622.pdf
main-pdf • May 1, 2026, 7:27 AM • 61,001 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12781C/123622.pdf
123622.pdf
main-pdf • May 1, 2026, 7:27 AM • 61,001 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/123622.pdf
123622.pdf
main-pdf • May 1, 2026, 7:27 AM • 61,001 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/123622.pdf
123622.pdf
main-pdf • May 1, 2026, 7:27 AM • 61,001 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/123622.pdf
123746.pdf
main-pdf • May 1, 2026, 7:17 AM • 70,095 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12781C/123746.pdf
123746.pdf
main-pdf • May 1, 2026, 7:17 AM • 70,095 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/123746.pdf
123746.pdf
main-pdf • May 1, 2026, 7:17 AM • 70,095 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/123746.pdf
123746.pdf
main-pdf • May 1, 2026, 7:17 AM • 70,095 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/123746.pdf
Invoice 14567007.pdf
pdf • Apr 30, 2026, 5:30 PM • 61,001 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12781C/Invoice 14567007.pdf
Invoice 14567007.pdf
pdf • Apr 30, 2026, 5:30 PM • 61,001 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/Invoice 14567007.pdf
Invoice 14567007.pdf
pdf • Apr 30, 2026, 5:30 PM • 61,001 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/Invoice 14567007.pdf
Invoice 14567007.pdf
pdf • Apr 30, 2026, 5:30 PM • 61,001 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/Invoice 14567007.pdf
Invoice 14567007.pdf
pdf • Apr 30, 2026, 5:30 PM • 61,001 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/Invoice 14567007.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/12781C/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12781C_1/12781C.pdf
12781C.pdf
main-pdf • Apr 22, 2026, 4:58 PM • 73,040 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/12781C/12781C/12781C.pdf