Claim explorer / evidence thread
Claim 12483
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12483/Print Claim 919714.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Aug 20, 2025, 4:47 PM • processor • This paid on 8/20/25 on check 617042 for $289.41
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Interior trim panel beside sofa appears bowed or separated at the lower edge.
Human interpretation • confidence 0.83
document-photo
Close-up of a metal drawer-slide mechanism mounted to wood inside cabinetry.
Human interpretation • confidence 0.78
document-photo
Photo shows a gray reclining sofa inside an RV; no obvious damage is visible.
Human interpretation • confidence 0.78
document-photo
Interior flooring beside carpet and cabinetry; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
RV stair tread shows exposed/unfinished front edge; adhesive bucket visible.
Human interpretation • confidence 0.72
document-photo
Finger indicates a visible separation or raised edge at a vinyl flooring plank seam.
Human interpretation • confidence 0.78
document-photo
Interior cabinetry photo shows a metal drawer slide/rail exposed beside a dark cabinet panel.
Human interpretation • confidence 0.62
document-photo
RV kitchen cabinet drawer slide is visibly extended beside the oven.
Human interpretation • confidence 0.88
document-photo
Low-angle view of vinyl flooring beside carpet; a small chip/debris is visible at a plank seam.
Human interpretation • confidence 0.86
document-photo
Vertical chip and scrape damage on RV interior wood trim beside cabinet.
Human interpretation • confidence 0.96
document-photo
Close-up of gray wood-look flooring with a small visible scratch/gouge.
Human interpretation • confidence 0.92
document-photo
Interior cabinet base panel appears separated or damaged near the vinyl floor.
Human interpretation • confidence 0.72
Claim Lines
complaint
WARRANTY REPAIR 1 - shower is leaking. W 1020 GRAND checked behind faucet and found no leak, checked drain and no leakin. spoke with GD dealership in CO and they stated it sounds like the pan was cracked. check for issues to get repaired
needs-review • confidence 0.13
complaint
WARRANTY REPAIR 1 - shower is leaking. W 1020 GRAND checked behind faucet and found no leak, checked drain and no leakin. spoke with GD dealership in CO and they stated it sounds like the pan was cracked. check for issues to get repaired
needs-review • confidence 0.00
cause
States shower is leaking, Unknown.
needs-review • confidence 0.00
cause
States shower is leaking, Unknown.
needs-review • confidence 0.00
correction
CHECKED SHOWER PAN AND SHOWER PAN LOOKS GOOD. THERE WAS SOME WATER LEAKING OUT FROM SHOWER. RESILICONED A SEAM AND NOT THERE IS NO FURTHER LEAK PRESENT. REQUEST .50 HOURS OF
needs-review • confidence 0.17
correction
CHECKED SHOWER PAN AND SHOWER PAN LOOKS GOOD. THERE WAS SOME WATER LEAKING OUT FROM SHOWER. RESILICONED A SEAM AND NOT THERE IS NO FURTHER LEAK PRESENT. REQUEST .50 HOURS OF
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 2 - the ods side of unit W 1020 GRAND in the main bedroom, the vinyl floor on the upper section keeps bubbling up. It almost looks like the outer edge wasn't secured.
needs-review • confidence 0.13
complaint
WARRANTY REPAIR 2 - the ods side of unit W 1020 GRAND in the main bedroom, the vinyl floor on the upper section keeps bubbling up. It almost looks like the outer edge wasn't secured.
needs-review • confidence 0.13
cause
Flooring next to bed on ODS is bubbling and is heaving up. It is not laying down flat. (1hr)
needs-review • confidence 0.06
cause
Flooring next to bed on ODS is bubbling and is heaving up. It is not laying down flat. (1hr)
needs-review • confidence 0.06
correction
Removed angle from edge, pealed up floating flooring, used some Henry's 695 vinyl flooring adhesive on both sides of bed, flooring was wavy and loose on both sides. Pressed floor after glued and reattached angle. Floor should stay flat now. REQUEST 1 HOUR OF
needs-review • confidence 0.33
correction
Removed angle from edge, pealed up floating flooring, used some Henry's 695 vinyl flooring adhesive on both sides of bed, flooring was wavy and loose on both sides. Pressed floor after glued and reattached angle. Floor should stay flat now. REQUEST 1 HOUR OF
needs-review • confidence 0.21
complaint
WARRANTY REPAIR 3 -the drawer under the W 1020 GRAND Continued on page 2 PAGE 2 Work Order : 12483 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** TV fell off. The drawer glide came off the drawer itself on 1 side. Looks like only had 2 screws holding it on the drawer itself. It then damaged some trim and the floor. cmr really just are looking for the drawer to be fixed.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 3 -the drawer under the W 1020 GRAND Continued on page 2 PAGE 2 Work Order : 12483 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** TV fell off. The drawer glide came off the drawer itself on 1 side. Looks like only had 2 screws holding it on the drawer itself. It then damaged some trim and the floor. cmr really just are looking for the drawer to be fixed.
needs-review • confidence 0.14
cause
Droor glide fell apart. Hardware defective, requires replacement. When it fell apart, it also ruined the floor and trim next to it. (45min)
needs-review • confidence 0.14
cause
Droor glide fell apart. Hardware defective, requires replacement. When it fell apart, it also ruined the floor and trim next to it. (45min)
needs-review • confidence 0.14
correction
Replaced droor glide on broken side, added extra screws as a precaution. Repaired. REQUEST .60 HOURS OF
needs-review • confidence 0.13
correction
Replaced droor glide on broken side, added extra screws as a precaution. Repaired. REQUEST .60 HOURS OF
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 -While looking for W 1020 GRAND damage from the drawer we found 2 trim pieces that just need to be tacked back into place. One is between the dinette and fireplace and the other is between dinette and couch.
needs-review • confidence 0.26
complaint
WARRANTY REPAIR 4 -While looking for W 1020 GRAND damage from the drawer we found 2 trim pieces that just need to be tacked back into place. One is between the dinette and fireplace and the other is between dinette and couch.
needs-review • confidence 0.16
cause
States trim is loose and out of place. Found two batten strips near floor that are in need of reattaching. (45min)
needs-review • confidence 0.23
cause
States trim is loose and out of place. Found two batten strips near floor that are in need of reattaching. (45min)
needs-review • confidence 0.13
correction
Took a few minutes to locate loose pieces. Had to unmount recliners to access batten strip in order to fit tool in place. Tacked strip and resecured recliners. REQUEST .75 HOURS OF
needs-review • confidence 0.13
correction
Took a few minutes to locate loose pieces. Had to unmount recliners to access batten strip in order to fit tool in place. Tacked strip and resecured recliners. REQUEST .75 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 -couch in the unit, W 1020 GRAND the single section of seating, is not attached to the floor.
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 5 -couch in the unit, W 1020 GRAND the single section of seating, is not attached to the floor.
needs-review • confidence 0.04
cause
Recliner came loose from floor.
needs-review • confidence 0.14
cause
Recliner came loose from floor.
needs-review • confidence 0.04
correction
This was remedied when working on resecuring trim in same area. REQUEST .10 HOURS OF
needs-review • confidence 0.06
correction
This was remedied when working on resecuring trim in same area. REQUEST .10 HOURS OF
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 6 -piece of trim in the I SEP POLIC unit is too short.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 6 -piece of trim in the I SEP POLIC unit is too short.
needs-review • confidence 0.06
cause
States piece of trim is too short.
needs-review • confidence 0.06
cause
States piece of trim is too short.
needs-review • confidence 0.06
correction
This is a very vague statement, need more information, tape would also be helpful here.
needs-review • confidence 0.00
correction
This is a very vague statement, need more information, tape would also be helpful here.
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Aug 6, 2025, 1:22 PM
PA 885772 has been submitted for approval.
Alix Mongiat
processor • Aug 7, 2025, 1:28 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 1 hour
Warranty Repair 3: approved for 0.5 hour
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 5: approved for 0.1 hour
Kaitlyn Reinwand
dealer_or_external • Aug 7, 2025, 5:02 PM
@Alix M DATE OF COMPLETION: 08/05/2025
PARTS USED:
LINE WARR03: 822060368- BRACKET CABINET MEMBER ONLY-
COST: 7.62
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
FINAL RO IS THE ONE THAT IS ALREADY UPLOADED.
Bonnie Korte
dealer_or_external • Aug 7, 2025, 5:24 PM
@Alix M UPLOADED INVOICES
Alix Mongiat
processor • Aug 7, 2025, 6:04 PM
Claim 919714 has been submitted for payment.
Alix Mongiat
processor • Aug 20, 2025, 4:47 PM
This paid on 8/20/25 on check 617042 for $289.41
Claim Files
Print Claim 919714.pdf
pdf • Aug 20, 2025, 4:47 PM • 17,666 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12483/Print Claim 919714.pdf
1116545.pdf
main-pdf • Aug 7, 2025, 5:23 PM • 13,333 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12483/1116545.pdf
12483.pdf
main-pdf • Aug 6, 2025, 10:13 AM • 75,908 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12483/12483.pdf