Claim explorer / evidence thread
Claim 12476B
GRE 8220 • Alix • OEM Review • grand-design
risk 0.35
deadline Approaching deadline
images 11
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Approaching deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$1,875.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
32
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
12 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=11; damage=0; unit=0; parts=0; doc=7; gaps=missing_unit_id_photo • Unit 2026 Grand Design • VIN 573TE3222T6655639
Path
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12476B/12476BF.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Jun 25, 2026, 9:34 AM • processor • This paid on 6/17/26 on check 657582 for $216.41
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - screen door not W 1020 GRAND latching
partial-match • confidence 0.71
cause
The catch did not stick far enough out
partial-match • confidence 0.71
correction
Cut a shim and put behind catch REQUEST: .50 HOURS OF LABOR
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 2 - 2 bubbles in the W 1020 GRAND dicor
partial-match • confidence 0.63
cause
Bubbles in dicor
partial-match • confidence 0.63
correction
Cleaned areas then put dicor in and over the 2 areas REQUEST .40 HOURS OF LABOR
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 3 - trim above windows W 1020 GRAND in slide above dining area the finish is bubbled
partial-match • confidence 0.71
cause
Finish on trim is coming off Please order small corner trim 1 stick but if you want to order more for stock it would be good this is a new pattern.. Close up pic taken for reference
partial-match • confidence 0.71
correction
......... REQUEST .40 HOURS OF LABOR
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - to the right of W 1020 GRAND entrance door trim along floor is scuffed finish coming off
partial-match • confidence 0.71
cause
Scuffed
partial-match • confidence 0.63
correction
Used putty to fill REQUEST .15 HOURS OF LABOR
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 5 - deep staple holes W 1020 GRAND throughout unit
partial-match • confidence 0.63
cause
Holes from staples
partial-match • confidence 0.63
correction
Filled with putty REQUEST: .15 HOURS OF LABOR
partial-match • confidence 0.63
correction
Filled with putty REQUEST: .15 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Filled with putty REQUEST: .15 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Filled with putty REQUEST: .15 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Filled with putty REQUEST: .15 HOURS OF LABOR
unreviewed • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Aug 29, 2025, 2:52 PM
@Kaitlyn R We need a photo of the door tags for warranty repair 1. Thanks!
Alix Mongiat
processor • Sep 4, 2025, 8:45 AM
Following up on this. Thanks!
Kaitlyn Reinwand
dealer_or_external • Sep 5, 2025, 1:59 PM
@Alix M UPLOADED (ING?) REQUSTED PHOTOS. I UPLOADED FROM MY PHONE, SO IT MAY BE DELAYED.
Alix Mongiat
processor • Sep 8, 2025, 8:09 AM
PA 894420 has been submitted for approval.
Alix Mongiat
processor • Sep 9, 2025, 1:15 PM
@Kaitlyn R Warranty repair 2: Need photo of the issue
Kaitlyn Reinwand
dealer_or_external • Sep 16, 2025, 12:11 PM
@Alix M UPLOADED REQUESTED PHOTOS.,
Alix Mongiat
processor • Sep 19, 2025, 5:16 PM
Thank you. Added.
Alix Mongiat
processor • Sep 22, 2025, 8:21 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.3 hour
Warranty Repair 2: approved for 0.4 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.1 hour
Warranty Repair 5: approved for 0.1 hour
Alix Mongiat
processor • May 5, 2026, 5:02 PM
@Michelle A Has this work been completed? This was approved last fall. Thanks.
Michelle Antinoja
dealer_or_external • May 6, 2026, 11:03 AM
@Alix M I see that we have received in the trim piece to install but have not had a tech available for install as of yet. A lot of these stock units are being put on the back burner while we catch up on service work for customers. Its been super busy with the sales over winter going out and those are taking priority currently. Just so you have some insight on these.
Alix Mongiat
processor • May 6, 2026, 2:44 PM
@Michelle A Thank you! We were asked to go through the approved folder and get updates on ones that have been sitting for a little while. I appreciate the update!
Kaitlyn Reinwand
dealer_or_external • Jun 4, 2026, 2:39 PM
@Alix M
DATE IN: 08/28/2025
DATE STARTED: 8/28/25
DATE COMPLETED: 5/29/26
PARTS USED:
WARR03
822011682- TRIM HAVEN LUXE
COST: 6.33
QTY: 1
@ANNA F PLEASE UPLOAD INVOICE.
Alix Mongiat
processor • Jun 5, 2026, 11:25 AM
@ANNA F I found the invoice for this.
Alix Mongiat
processor • Jun 8, 2026, 2:21 PM
emailed GD to re-approve as this has expired.
Alix Mongiat
processor • Jun 9, 2026, 8:41 AM
@Michelle A @ANNA F For the freight on Warranty Repair 3 I can only claim 1/3 of what is on the invoice since you only used one piece and not all 3. You will want to update the final work order.
Alix Mongiat
processor • Jun 9, 2026, 8:47 AM
Claim 993618 has been submitted for payment.
ANNA FREEMAN
dealer_or_external • Jun 9, 2026, 9:12 AM
@Alix M UPDATED AND UPLOADED.
Alix Mongiat
processor • Jun 25, 2026, 9:34 AM
This paid on 6/17/26 on check 657582 for $216.41
Claim Files
12476BF.pdf
main-pdf • Jun 9, 2026, 9:12 AM • 74,786 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12476B/12476BF.pdf
Invoice 1550936.pdf
pdf • Jun 5, 2026, 11:25 AM • 89,271 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/Invoice 1550936.pdf
Invoice 1550936.pdf
pdf • Jun 5, 2026, 11:25 AM • 89,271 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12476B/Invoice 1550936.pdf
Invoice 1550936.pdf
pdf • Jun 5, 2026, 11:25 AM • 89,271 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/Invoice 1550936.pdf
12476B FINAL.pdf
pdf • Jun 4, 2026, 2:39 PM • 72,814 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/12476B FINAL.pdf
12476B FINAL.pdf
pdf • Jun 4, 2026, 2:39 PM • 72,814 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12476B/12476B FINAL.pdf
12476B FINAL.pdf
pdf • Jun 4, 2026, 2:39 PM • 72,814 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/12476B FINAL.pdf
12476B.pdf
main-pdf • Aug 29, 2025, 2:24 PM • 73,633 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/12476B.pdf
12476B.pdf
main-pdf • Aug 29, 2025, 2:24 PM • 73,633 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12476B/12476B.pdf
12476B.pdf
main-pdf • Aug 29, 2025, 2:24 PM • 73,633 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/12476B/12476B.pdf
12476B.pdf
main-pdf • Aug 29, 2025, 2:24 PM • 73,633 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12476B/12476B.pdf
12476B.pdf
main-pdf • Aug 29, 2025, 2:24 PM • 73,633 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/12476B/12476B.pdf