Claim explorer / evidence thread
Claim 12419B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12419B/Print Claim 952596.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Dec 18, 2025, 9:11 AM • processor • This paid on 12/17/25 on check 632963 for $126
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 1 • info / missing-doc asks 1 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Tile backsplash beside a GFCI outlet; a faint possible hairline mark is visible.
Human interpretation • confidence 0.73
document-photo
Small chip/scuff visible at the lower edge of a wood-finish cabinet trim piece.
Human interpretation • confidence 0.72
document-photo
Bathroom vanity cabinet and sink basin shown; no definite damage visible.
Human interpretation • confidence 0.62
document-photo
Close-up of a white molded tabletop or counter edge; no clear damage is visible.
Human interpretation • confidence 0.58
document-photo
Light surface scratch/scuff visible on white panel above grooved cabinet face.
Human interpretation • confidence 0.84
document-photo
Close-up of a white interior panel with faint surface scuffing.
Human interpretation • confidence 0.68
document-photo
Close-up of glossy interior panel seam; no clear damage is visible.
Human interpretation • confidence 0.42
document-photo
Close-up of white glossy panel seams; no clear defect or identifying information visible.
Human interpretation • confidence 0.72
document-photo
White interior wall/panel shows a thin diagonal crack near a vertical corner seam.
Human interpretation • confidence 0.82
document-photo
Wood-finish cabinet base shows chipped and scraped lower corner with damaged toe-kick trim.
Human interpretation • confidence 0.93
document-photo
Close-up of light woven upholstery/fabric with a small dark purple spot.
Human interpretation • confidence 0.88
Claim Lines
complaint
WARRANTY REPAIR 1 - The DS of the W 1020 GRAND wardrobe closet in bedroom the bottom of the stile has a large gouge out of it
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 1 - The DS of the W 1020 GRAND wardrobe closet in bedroom the bottom of the stile has a large gouge out of it
needs-review • confidence 0.00
cause
Gouged stile on wardrobe closet
needs-review • confidence 0.00
cause
Gouged stile on wardrobe closet
needs-review • confidence 0.00
correction
Used putty to fill the gouge REQUEST .1 WARR
needs-review • confidence 0.00
correction
Used putty to fill the gouge REQUEST .1 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 -The wall across from W 1020 GRAND bathroom has a nail that is very visible and not filled
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 2 -The wall across from W 1020 GRAND bathroom has a nail that is very visible and not filled
needs-review • confidence 0.09
cause
Nail protruding
needs-review • confidence 0.00
cause
Nail protruding
needs-review • confidence 0.00
correction
Set the nail filled with putty REQUEST: .1 WARR
needs-review • confidence 0.00
correction
Set the nail filled with putty REQUEST: .1 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 -The backsplash that W 1020 GRAND is seen upon entering behind cabinets has a slight crack in it
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 3 -The backsplash that W 1020 GRAND is seen upon entering behind cabinets has a slight crack in it
needs-review • confidence 0.12
cause
Cracked from mfg
needs-review • confidence 0.00
cause
Cracked from mfg
needs-review • confidence 0.00
correction
I would like this noted with mfg so if future customer not tices this it will not be a issue to get it replaced . I cleaned the area well and is not real noticeable at this time REQUEST.1 WARR
needs-review • confidence 0.00
correction
I would like this noted with mfg so if future customer not tices this it will not be a issue to get it replaced . I cleaned the area well and is not real noticeable at this time REQUEST.1 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 -Edge of the counter W 1020 GRAND tops have black marks on them do not come off with just a wipe
needs-review • confidence 0.07
complaint
WARRANTY REPAIR 4 -Edge of the counter W 1020 GRAND tops have black marks on them do not come off with just a wipe
needs-review • confidence 0.07
cause
Black scuffs on edge of countertops
needs-review • confidence 0.04
cause
Black scuffs on edge of countertops
needs-review • confidence 0.04
correction
I took a bit of scouring liquid and removed the marks by buffing them out with a cloth REQUEST.2 Continued on page 2 PAGE 2 Work Order : 12419B
needs-review • confidence 0.00
correction
I took a bit of scouring liquid and removed the marks by buffing them out with a cloth REQUEST.2 Continued on page 2 PAGE 2 Work Order : 12419B
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Dec 8, 2025, 12:06 PM
PA 916497 has been submitted for approval.
Alix Mongiat
processor • Dec 9, 2025, 10:43 AM
@Kaitlyn R @Michelle A
Warranty Repair 1: approved for 0.3 hour
Warranty Repair 2: approved for 0.1 hour
Warranty Repair 3: Noted - denied the 0.1 hour.
Warranty Repair 4: approved for 0.5 hour
*Please hold all parts for a minimum of 30 days after the claim is paid*
Kaitlyn Reinwand
dealer_or_external • Dec 9, 2025, 1:25 PM
@Alix M
DATE IN: 7/21/2025
DATE WORK STARTED: 12/04/2025
DATE WORK COMPLETED: 12/04/2025
NO PARTS USED ON THIS WORK ORDER.
FINAL RO IS THE ONE THAT IS UPLOADED.
Alix Mongiat
processor • Dec 9, 2025, 2:13 PM
Claim 952596 has been submitted for payment.
Alix Mongiat
processor • Dec 18, 2025, 9:11 AM
This paid on 12/17/25 on check 632963 for $126
Claim Files
Print Claim 952596.pdf
pdf • Dec 18, 2025, 9:12 AM • 15,799 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12419B/Print Claim 952596.pdf
12419B.pdf
main-pdf • Dec 8, 2025, 10:54 AM • 72,751 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12419B/12419B.pdf