Claim explorer / evidence thread
Claim 12409B
GRE 8220 • Alix • Paid • 12409b
risk 0.70
deadline Overdue / escalation ready
images 21
matched 13
gaps 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
2
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
9 docs / 21 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=21; damage=0; unit=0; parts=0; doc=21; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 • VIN 4X4TPUS25SP104082
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/WO_12409_JOB_WARR05_2025.08.06_08.54.55.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Dec 11, 2025, 11:50 AM • processor • This paid on 12/03/2025 on check 3079934 for $842.04
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 8
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
cause
Took hold down off of a crossroads hampton vin#330033
gap • confidence 0.81
cause
Took hold down off of a crossroads hampton vin#330033
unreviewed • confidence 0.00
cause
Took hold down off of a crossroads hampton vin#330033
unreviewed • confidence 0.00
cause
Took hold down off of a crossroads hampton vin#330033
unreviewed • confidence 0.00
cause
Took hold down off of a crossroads hampton vin#330033
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOUR LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 02- one of the W 1021 FORES propane tank Handle got bent in and is into the tank
matched • confidence 0.81
correction
Done REQUEST .30 HOUR LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 02- one of the W 1021 FORES propane tank Handle got bent in and is into the tank
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOUR LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 02- one of the W 1021 FORES propane tank Handle got bent in and is into the tank
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOUR LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 02- one of the W 1021 FORES propane tank Handle got bent in and is into the tank
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOUR LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 02- one of the W 1021 FORES propane tank Handle got bent in and is into the tank
unreviewed • confidence 0.00
cause
Both tanks had a dent so I replaced both I took both new tanks from a crossroads Hampton vin#330033
gap • confidence 0.71
cause
Both tanks had a dent so I replaced both I took both new tanks from a crossroads Hampton vin#330033
unreviewed • confidence 0.00
cause
Both tanks had a dent so I replaced both I took both new tanks from a crossroads Hampton vin#330033
unreviewed • confidence 0.00
cause
Both tanks had a dent so I replaced both I took both new tanks from a crossroads Hampton vin#330033
unreviewed • confidence 0.00
cause
Both tanks had a dent so I replaced both I took both new tanks from a crossroads Hampton vin#330033
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOURS OF LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 03- needs new W 1021 FORES propane regulator
matched • confidence 0.81
correction
Done REQUEST .30 HOURS OF LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 03- needs new W 1021 FORES propane regulator
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOURS OF LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 03- needs new W 1021 FORES propane regulator
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOURS OF LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 03- needs new W 1021 FORES propane regulator
unreviewed • confidence 0.00
correction
Done REQUEST .30 HOURS OF LABOR ISR0 COMPLAINT: INTERNAL STOCK REPAIR 03- needs new W 1021 FORES propane regulator
unreviewed • confidence 0.00
cause
Replaced regulator
partial-match • confidence 0.71
cause
Replaced regulator
unreviewed • confidence 0.00
cause
Replaced regulator
unreviewed • confidence 0.00
cause
Replaced regulator
unreviewed • confidence 0.00
cause
Replaced regulator
unreviewed • confidence 0.00
correction
Done REQUEST .85 HOURS OF LABOR
matched • confidence 0.81
correction
Done REQUEST .85 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Done REQUEST .85 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Done REQUEST .85 HOURS OF LABOR
unreviewed • confidence 0.00
correction
Done REQUEST .85 HOURS OF LABOR
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 1 - screen door is bent. W 1021 FORES
matched • confidence 0.81
cause
Patio door bent, order new 30 inches wide by 71 1/2 inches tall
matched • confidence 0.81
correction
. REQUEST .30 HOURS OF LABOR
matched • confidence 0.81
complaint
WARRANTY REPAIR 2 - cabinet door in loft W 1021 FORES above the bathroom has a crack in it
matched • confidence 0.91
cause
Cabinet door in loft above bathroom closest to the stairs has a crack in it, needs new 24in tall by 14in wide door.
matched • confidence 0.91
correction
.. REQUEST .30 HOURS OF LABOR
matched • confidence 0.81
complaint
WARRANTY REPAIR 3 -cabinet door above tv W 1021 FORES on the right has a crack in it
matched • confidence 0.91
cause
Cabinet above the tv on the right has a crack in it, order a 10inch wide and 21 inches long door
matched • confidence 0.91
cause
Cabinet above the tv on the right has a crack in it, order a 10inch wide and 21 inches long door
unreviewed • confidence 0.00
cause
Cabinet above the tv on the right has a crack in it, order a 10inch wide and 21 inches long door
unreviewed • confidence 0.00
cause
Cabinet above the tv on the right has a crack in it, order a 10inch wide and 21 inches long door
unreviewed • confidence 0.00
cause
Cabinet above the tv on the right has a crack in it, order a 10inch wide and 21 inches long door
unreviewed • confidence 0.00
correction
.. REQUEST .30 HOURS OF LABOR
matched • confidence 0.81
correction
.. REQUEST .30 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.. REQUEST .30 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.. REQUEST .30 HOURS OF LABOR
unreviewed • confidence 0.00
correction
.. REQUEST .30 HOURS OF LABOR
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 4 - several cabinet W 1021 FORES doors have cracks in them
partial-match • confidence 0.71
cause
Several cabinet doors had cracks in them, I covered them with putty all very small
partial-match • confidence 0.71
correction
Done. REQUEST .70 HOURS OF LABOR
matched • confidence 0.81
complaint
WARRANTY REPAIR 5 - piece of trim above W 1021 FORES the bathroom door to the left of the loft stairs is coming off.
partial-match • confidence 0.71
cause
Trim above the bathroom door was coming off at the end closest the loft stairs, I nailed it down
partial-match • confidence 0.71
correction
Done. REQUEST .20
partial-match • confidence 0.71
Evidence Thread
Alix Mongiat
processor • Aug 11, 2025, 4:21 PM
@Kaitlyn R This VIN is not retail registered. Just a FYI so you can have someone register the unit.
Alix Mongiat
processor • Aug 11, 2025, 4:23 PM
@Kaitlyn R I need to know causes for all lines and I need a complaint and cause for ISR 03,
Kaitlyn Reinwand
dealer_or_external • Aug 11, 2025, 4:38 PM
@Alix M THE CUSTOMER TAKES POSSESSION OF IT ON THURSDAY.. IT WILL BE REGISTERED AFTER THAT.
Kaitlyn Reinwand
dealer_or_external • Aug 12, 2025, 4:07 PM
CAUSES:
ISR01: FROM MANU- UNSURE OF THE CAUSE-
ISR02: CAME THAT WAY FROM MANU. UNSURE OF THE CAUSE-
ISR03- THE PROPANE REGULATOR HAD A LEAK
REQUEST: .70 HOURS OF LABOR
WARR01: PATIO DOOR WAS BENT FROM SHIPMENT/MANU-
WARR02: SCREW WAS OVER TIGHTENED-
WARR03- SCREW WAS OVERTIGHTENED.
WARR04- SCREWS WERE OVERTIGHTENED.
WARR05- NAILS LET LOOSE-
Alix Mongiat
processor • Aug 13, 2025, 10:53 AM
PA 2399996 has been submitted for approval.
Alix Mongiat
processor • Aug 13, 2025, 2:38 PM
@Kaitlyn R
ISR01: approved for 0.3 hour
ISR02: approved for 0.2 hour per flat rate
ISR03: approved for 0.5 hour per flat rate, includes leak test
Warranty Repair 1: approved for 0.2 hour per flat rate
Warranty Repair 2: approved for 0.4 hour
Warranty Repair 3: approved for 0.4 hour
Warranty Repair 4: approved for 0.7 hour
Warranty Repair 5: approved for 0.1 hour per flat rate to secure
Kaitlyn Reinwand
dealer_or_external • Nov 18, 2025, 9:29 AM
@Alix M DATE OF COMPLETION:
11/12
PARTS USED:
LINE: ISR01
815505012447- HOLD DOWN
COST: .01
QTY: 1
756815624626- LP THREADED ROD
COST: 8.40
QTY: 1
ISR 03:
815505013253- AUTO CHANGE REG
COST: 55.85
QTY: 1
WARR03:
109672- CATCH DOOR
COST: .33
QTY: 1
822048763- DOOR, CABINET
COST:16.65
QTY: 1
822067847- GLASS
COST: 4.95
QTY: 1
WARR01: 822053515- SCREEN DOOR
COST: 40.87
QTY: 1
WARR02: 822048721- DOOR, CABINET
COST: 26.52
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES
Bonnie Korte
dealer_or_external • Nov 18, 2025, 10:24 AM
@Alix M INVOICE UPLOADED
Bonnie Korte
dealer_or_external • Nov 18, 2025, 10:25 AM
@Alix M INVOICE UPLOADED
ALSO THE CATCH DOOR PART WE HAD GOTTEN FROM KEYSTONE AND I CAN NOT GET AN INVOICE
Alix Mongiat
processor • Nov 18, 2025, 11:50 AM
This has been submitted for payment.
Alix Mongiat
processor • Nov 18, 2025, 11:59 AM
@Kaitlyn R @Bonnie K
ISR0.3 -
Part Return Required. Please attach tracking information. Part will be processed when received.
Bonnie Korte
dealer_or_external • Nov 18, 2025, 3:23 PM
@Alix M 1Z03RW629005872808
Alix Mongiat
processor • Nov 19, 2025, 11:57 AM
Thank you!
Alix Mongiat
processor • Dec 11, 2025, 11:50 AM
This paid on 12/03/2025 on check 3079934 for $842.04
Claim Files
Claim Sheet.pdf
pdf • Dec 11, 2025, 11:51 AM • 35,352 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/Claim Sheet.pdf
6181308.pdf
main-pdf • Nov 18, 2025, 10:23 AM • 69,718 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/6181308.pdf
A004313287.pdf
main-pdf • Nov 18, 2025, 10:22 AM • 70,163 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/A004313287.pdf
14363975.pdf
main-pdf • Nov 18, 2025, 10:17 AM • 174,331 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/14363975.pdf
5599528.pdf
main-pdf • Nov 18, 2025, 10:06 AM • 93,973 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/5599528.pdf
14350427.pdf
main-pdf • Nov 18, 2025, 10:05 AM • 174,246 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/14350427.pdf
14366351.pdf
main-pdf • Nov 18, 2025, 10:04 AM • 174,966 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/14366351.pdf
12409B FINAL.pdf
pdf • Nov 18, 2025, 9:29 AM • 75,464 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/12409B FINAL.pdf
12409B.pdf
main-pdf • Aug 11, 2025, 1:57 PM • 74,662 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12409B/12409B.pdf