Claim explorer / evidence thread
Claim 12379B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 42
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
42
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/Print Claim 950664.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Dec 11, 2025, 12:01 PM • processor • *Please note per GDRV Flat Rate Manuel shop supplies are 5% of approved labor on work order max of 25
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 1 • info / missing-doc asks 4 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of RV exterior graphic with a small scuff/chip along a stripe edge.
Human interpretation • confidence 0.78
document-photo
Close-up of a black strap retainer secured to upholstered interior trim beside a window.
Human interpretation • confidence 0.77
document-photo
Close-up of RV exterior window/frame with a small dark scratch or chip on the white panel.
Human interpretation • confidence 0.84
document-photo
Close-up of white exterior panel beside black window trim with water droplets; no clear damage visible.
Human interpretation • confidence 0.63
document-photo
RV interior cabinet door with exposed hinges; no clear damage visible.
Human interpretation • confidence 0.74
document-photo
Hitch assembly ID plate visible with VIN 573FR312XT3353925; no damage shown.
Human interpretation • confidence 0.96
document-photo
Close-up of an enclosed black plastic component with routed wiring; no clear damage visible.
Human interpretation • confidence 0.72
document-photo
Lippert 16,000-lb pinbox identification and safety labels; no visible damage.
Human interpretation • confidence 0.94
document-photo
Close-up of upholstered seating cushion with faint surface discoloration or scuffing.
Human interpretation • confidence 0.78
document-photo
Close-up of light-gray upholstered furniture seam; no clear defect visible.
Human interpretation • confidence 0.86
document-photo
Undercarriage view of a Grand Design RV in a service bay; no clear defect visible.
Human interpretation • confidence 0.69
document-photo
Barcode label visibly identifies trailer VIN 573FR312XT3353925.
Human interpretation • confidence 0.98
document-photo
Ceiling air-conditioner vent cover shows a small crack or separation in an upper louver.
Human interpretation • confidence 0.88
document-photo
White exterior panel shows faint scuffs/scratches above a black trim/awning area.
Human interpretation • confidence 0.74
document-photo
Small white chips or blemishes visible on dark glossy cabinet panel below textured surface.
Human interpretation • confidence 0.73
document-photo
Underside view shows a black hose/cable near an underbody panel; no clear damage visible.
Human interpretation • confidence 0.56
document-photo
Close-up shows a scuffed black exterior trim or frame edge on a white panel.
Human interpretation • confidence 0.82
document-photo
Close-up of RV wall panel seam with small white scuffs or chipped spots.
Human interpretation • confidence 0.82
document-photo
Dark lower trim/panel shows small white scuffs or chips near its upper edge.
Human interpretation • confidence 0.86
document-photo
Interior cabinet assembly shown; center door/panel alignment gap is visible.
Human interpretation • confidence 0.70
document-photo
Photo shows light woodgrain overhead cabinet doors with a black vertical pull.
Human interpretation • confidence 0.72
document-photo
Close-up shows two concealed cabinet hinges; no clear breakage visible.
Human interpretation • confidence 0.78
document-photo
Close-up of a plumbing drain/flush fitting and connected white pipe; no clear damage visible.
Human interpretation • confidence 0.76
document-photo
Close-up of plumbing connections with blue, red, and white water lines; no clear damage visible.
Human interpretation • confidence 0.82
Claim Lines
complaint
WARRANTY REPAIR 1 -leaking behind the W 1020 GRAND Nadus panel
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 1 -leaking behind the W 1020 GRAND Nadus panel
needs-review • confidence 0.19
cause
Was not tightened all the way
needs-review • confidence 0.00
cause
Was not tightened all the way
needs-review • confidence 0.00
correction
Tightened up the fitting REQUEST .20 HOURS OF
needs-review • confidence 0.05
correction
Tightened up the fitting REQUEST .20 HOURS OF
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 2 -spray port in back of W 1020 GRAND camper is leaking
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 2 -spray port in back of W 1020 GRAND camper is leaking
needs-review • confidence 0.04
cause
1019 MISSING PART
needs-review • confidence 0.10
cause
1019 MISSING PART
needs-review • confidence 0.00
correction
Put in the o-ring that was missing REQUEST .75 HOURS OF
needs-review • confidence 0.00
correction
Put in the o-ring that was missing REQUEST .75 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 cabinet doors need to W 1020 GRAND be adjusted in the bedroom
needs-review • confidence 0.16
complaint
WARRANTY REPAIR 3 cabinet doors need to W 1020 GRAND be adjusted in the bedroom
needs-review • confidence 0.23
cause
1018 POOR FITMENT
needs-review • confidence 0.00
cause
1018 POOR FITMENT
needs-review • confidence 0.00
correction
Readjusted cabinet doors, close, and lineup nice REQEUST .20 HOURS OF
needs-review • confidence 0.19
correction
Readjusted cabinet doors, close, and lineup nice REQEUST .20 HOURS OF
needs-review • confidence 0.27
complaint
WARRANTY REPAIR 4 -stain on Couch W 1020 GRAND
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 4 -stain on Couch W 1020 GRAND
needs-review • confidence 0.04
cause
Stain from manufacturer
needs-review • confidence 0.00
cause
Stain from manufacturer
needs-review • confidence 0.00
correction
Use quick solve clean the stain off REQUEST .20 HOURS WARR
needs-review • confidence 0.05
correction
Use quick solve clean the stain off REQUEST .20 HOURS WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 5 -scuffs and necks W 1020 GRAND throughout the unit
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 5 -scuffs and necks W 1020 GRAND throughout the unit
needs-review • confidence 0.05
cause
Workers rubbing up against the wall
needs-review • confidence 0.05
cause
Workers rubbing up against the wall
needs-review • confidence 0.05
correction
Clean scuffs and marks with quick solv REQUEST .30 HOURS OF
needs-review • confidence 0.05
correction
Clean scuffs and marks with quick solv REQUEST .30 HOURS OF
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 6 -AC on the front of W 1020 GRAND the unit blower motor is stuck
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 6 -AC on the front of W 1020 GRAND the unit blower motor is stuck
needs-review • confidence 0.04
cause
Fan was not adjusted properly
needs-review • confidence 0.00
cause
Fan was not adjusted properly
needs-review • confidence 0.00
correction
Readjusted the fan now works properly Continued on page 2 PAGE 2 Work Order : 12379B
needs-review • confidence 0.00
correction
Readjusted the fan now works properly Continued on page 2 PAGE 2 Work Order : 12379B
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 -damaged pin box E 1000 GREEN
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 -damaged pin box E 1000 GREEN
needs-review • confidence 0.00
cause
1004 ISSUE CAUSED BY driver
needs-review • confidence 0.00
cause
1004 ISSUE CAUSED BY driver
needs-review • confidence 0.00
correction
. WILL NEED TO R&R THE KING PIN WEDGE
needs-review • confidence 0.00
correction
. WILL NEED TO R&R THE KING PIN WEDGE
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Oct 9, 2025, 10:41 AM
@Kaitlyn R Warranty Repair 8- do you have the DAF noting this? Just thinking ahead due to the last time they gave us a hard time on a repair like this.
Alix Mongiat
processor • Oct 9, 2025, 11:18 AM
PA 902746 has been submitted for approval.
Kaitlyn Reinwand
dealer_or_external • Oct 9, 2025, 12:11 PM
@Alix M IT IS NOT NOTED ON THE DAF. IT WAS NOT NOTICED AS THE UNIT WAS STILL HOOKED UP TO THE TRANSPORT VEHICLE.
Alix Mongiat
processor • Oct 13, 2025, 8:38 AM
@Kaitlyn R From GD: Please see the attached DAF. This was not noted at the time of drop and we were not provided with an updated DAF within 72 hours of delivery. At this time, we will be denying this claim.
Alix Mongiat
processor • Oct 13, 2025, 8:40 AM
Warranty Repair 1: approved for 0.3 hour (requested 0.4)
Warranty Repair 2: approved for 0.4 hour (requested 0.75)
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 5: approved for 0.2 hour (requested 0.3 hour)
Warranty Repair 6: approved for 0.5 hour (requested 1 hour)
Warranty Repair 7: denied Please see the attached DAF. This was not noted at the time of drop and we were not provided with an updated DAF within 72 hours of delivery. At this time, we will be denying this claim.
Kaitlyn Reinwand
dealer_or_external • Dec 1, 2025, 3:27 PM
@Alix M DATE OF COMPLETION: 10/9
PARTS USED:
WARR02:
742979164351- SINGLE 1/2" SWIVEL
COST: .01
QTY: 1
161128- NOVAFLEX- TRANS.
COST: 7.14
QTY: 1.00
822011118- BUTYL TAPE-
COST: 7.68
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Alix Mongiat
processor • Dec 1, 2025, 4:38 PM
Claim 950664 has been submitted for payment.
Alix Mongiat
processor • Dec 11, 2025, 12:00 PM
This paid on 12/10/25 on check 632246 for $264.60
Alix Mongiat
processor • Dec 11, 2025, 12:01 PM
*Please note per GDRV Flat Rate Manuel shop supplies are 5% of approved labor on work order max of 25
Claim Files
Print Claim 950664.pdf
pdf • Dec 11, 2025, 12:01 PM • 16,735 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/Print Claim 950664.pdf
4562110.pdf
main-pdf • Dec 1, 2025, 3:49 PM • 10,792 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/4562110.pdf
6089433.pdf
main-pdf • Dec 1, 2025, 3:48 PM • 93,936 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/6089433.pdf
6142634.pdf
main-pdf • Dec 1, 2025, 3:48 PM • 93,891 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/6142634.pdf
12379.pdf
main-pdf • Oct 9, 2025, 9:52 AM • 73,343 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12379B/12379.pdf