Claim explorer / evidence thread
Claim 12197
GRE 8220 • Alix • Paid • 12197
risk 0.90
deadline Overdue / escalation ready
images 13
matched 0
gaps 1
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
132d elapsed • 0d remaining
Analyzed
Completed stage
132d elapsed • 0d remaining
Awaiting OEM
Completed stage
132d elapsed • 0d remaining
Auto-Approved
Completed stage
132d elapsed • 0d remaining
Payment Due
Completed stage
132d elapsed • 0d remaining
Escalation Eligible
Completed stage
132d elapsed • 0d remaining
Resolved
Overdue / escalation ready
132d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
2
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
132 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
5 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
132 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=13; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2018 • VIN 573TE3025J6606404
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/williams - 9.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Jul 31, 2025, 9:42 AM • processor • This was paid on 7/23/25 on check 3008768 for $129.03
@ANNA F @Kaitlyn R *Forest River price cost $25.28 35% mark-up 30% state mark-up $44.37
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 2 • info / missing-doc asks 5 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
WARRANTY REPAIR 1 - REGULATOR SWITCH IS W 1021 FORES BROKEN AND HOSE IS LEAKING,
gap • confidence 0.81
cause
Request test regulator. Removed fitting from regulator and put in a plug. Seal on pigtail is leaking, regulator selector switch not staying connected. need regulater replacement
partial-match • confidence 0.63
correction
...
needs-review • confidence 0.55
complaint
WARRANTY REPAIR 2 - COUCH THAT HAD BEEN W 1021 FORES REPLACED ON PREVIOUS WARRANTY APPROVAL 2172933, IS BENT IN CENTER AGAIN. CMR WOULD LIKE TO HAVE REPLACED AGAIN UNDER WARRANTY.
partial-match • confidence 0.73
cause
center on couch is bent. would recommend replacement.
partial-match • confidence 0.73
Evidence Thread
Alix Mongiat
processor • Jun 17, 2025, 3:27 PM
@Kaitlyn R @Michelle A @ANNA F Warranty Repair 2: what is causing the couch to bend in the center? We need an actual cause for this. Thank you!
Michelle Antinoja
dealer_or_external • Jun 18, 2025, 9:47 AM
@Alix M
CUSTOMER STATES THAT HIS SON JUST SAT ON IT AND THE COUCH BENT IN THE MIDDLE.
Alix Mongiat
processor • Jun 18, 2025, 10:55 AM
PA 2337917 has been submitted for approval.
Alix Mongiat
processor • Jun 23, 2025, 2:59 PM
@Kaitlyn R @Michelle A @ANNA F
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: Denied-
Thank you for sending this in for review. After a close review of this claim, this will be denied due to misuse/damage. If there are any other questions or concerns please let us know. Case#5573639 Thank you, Nikki Gannon Care Center Customer Service Representative W: (574) 537-8900 www.lippert.com
Kaitlyn Reinwand
dealer_or_external • Jul 22, 2025, 11:20 AM
@Alix M
DATE OF COMPLETION: 07/17/2025
PARTS USED:
822020007- REGULATOR
COST: 72.15
QTY:1
@Bonnie K PLEASE UPLOAD INOVICES.
Alix Mongiat
processor • Jul 22, 2025, 1:01 PM
@Kaitlyn R On the final RO it says a quantity of 0 was used- please correct this if a part was used. Thanks!
Bonnie Korte
dealer_or_external • Jul 22, 2025, 2:57 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jul 22, 2025, 5:22 PM
This has been submitted for payment.
Alix Mongiat
processor • Jul 22, 2025, 5:22 PM
@Kaitlyn R Final RO doesn't show you claiming freight. I did add it on the claim - $14.66
Alix Mongiat
processor • Jul 31, 2025, 9:42 AM
This was paid on 7/23/25 on check 3008768 for $129.03
@ANNA F @Kaitlyn R *Forest River price cost $25.28 35% mark-up 30% state mark-up $44.37
Claim Files
Claim Sheet.pdf
pdf • Jul 31, 2025, 9:42 AM • 25,063 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/Claim Sheet.pdf
12197 FINAL FINAL.pdf
pdf • Jul 22, 2025, 4:54 PM • 72,811 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/12197 FINAL FINAL.pdf
1178986.pdf
main-pdf • Jul 22, 2025, 2:56 PM • 12,978 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/1178986.pdf
12197 FINAL.pdf
pdf • Jul 22, 2025, 11:21 AM • 71,465 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/12197 FINAL.pdf
12197.pdf
main-pdf • Jun 17, 2025, 2:44 PM • 72,142 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12197/12197.pdf