Claim explorer / evidence thread
Claim 12131
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 5
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
5
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12131/Print Claim 903841.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Jun 19, 2025, 11:47 AM • processor • This paid on 6/18/25 on check 607834 for $110.02
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of RV electrical wiring with two inline circuit breakers and red power cables.
Human interpretation • confidence 0.93
supporting-image
Rear exterior of Grand Design Reflection fifth-wheel RV; no clear damage visible.
Human interpretation • confidence 0.90
supporting-image
Rear and left side of a Grand Design Reflection travel trailer; no clear damage visible.
Human interpretation • confidence 0.88
supporting-image
Exterior front-left view of a Reflection travel trailer; no clear damage visible.
Human interpretation • confidence 0.86
supporting-image
Exterior view of Grand Design Reflection travel trailer; no clear damage visible.
Human interpretation • confidence 0.90
supporting-image
Grand Design trailer tire/loading label and vehicle identification label.
Human interpretation • confidence 0.98
Claim Lines
complaint
CUSTOMER STATES THAT THEIR UNIT IS W 1020 GRAND AFFECTED BY RECALL #: 24V-522- NEEDS TO BE INSPECTED AND REPAIRED-
needs-review • confidence 0.32
complaint
CUSTOMER STATES THAT THEIR UNIT IS W 1020 GRAND AFFECTED BY RECALL #: 24V-522- NEEDS TO BE INSPECTED AND REPAIRED-
needs-review • confidence 0.06
cause
Affected by Recall 24V-522 Inspected and worked through the Recall guide. Had to get it reprinted in color as the wording was very misleading and not making sense. Took an extra 30min to try and distinguish what the recall was explaining past step 9. Unclear instructions. I reached out to GD at 9:15AM to clarify instructions, they did not know, I was transfered twice and received a voicemail, to which I had not received a call in a reasonable ammount of time. (15min)
needs-review • confidence 0.32
cause
Affected by Recall 24V-522 Inspected and worked through the Recall guide. Had to get it reprinted in color as the wording was very misleading and not making sense. Took an extra 30min to try and distinguish what the recall was explaining past step 9. Unclear instructions. I reached out to GD at 9:15AM to clarify instructions, they did not know, I was transfered twice and received a voicemail, to which I had not received a call in a reasonable ammount of time. (15min)
needs-review • confidence 0.00
correction
By step 9 in the recall guide I became lost and had to research the components affected. Understanding the electronic system involved in the emergency braking made more sense what we were doing with the recall. After seeing color pictures of the guide, I then realized how the wiring needed to be routed. Tested the e-brake system by jacking up one wheel, pulling the e-brake switch and waiting for 10 seconds for the audiable beep and checking wheel if brake engages. Tested Continued on page 2 PAGE 2 Work Order : 12131
partial-match • confidence 0.43
correction
By step 9 in the recall guide I became lost and had to research the components affected. Understanding the electronic system involved in the emergency braking made more sense what we were doing with the recall. After seeing color pictures of the guide, I then realized how the wiring needed to be routed. Tested the e-brake system by jacking up one wheel, pulling the e-brake switch and waiting for 10 seconds for the audiable beep and checking wheel if brake engages. Tested Continued on page 2 PAGE 2 Work Order : 12131
needs-review • confidence 0.06
Evidence Thread
Alix Mongiat
processor • Jun 6, 2025, 8:50 AM
Correct VIN = 573tr3422r3349424
Alix Mongiat
processor • Jun 6, 2025, 8:57 AM
@Kaitlyn R @Michelle A @ANNA F How much time are you requesting? I see the WO states took an extra 30 minutes, but I only see a time of 30 minutes in the labor section. Thanks!
Alix Mongiat
processor • Jun 6, 2025, 8:58 AM
PA 869205 is in draft status until I get labor amount.
Michelle Antinoja
dealer_or_external • Jun 6, 2025, 11:54 AM
@Alix M I have tech punched in for 1.4 hours.
Alix Mongiat
processor • Jun 6, 2025, 1:42 PM
PA 869205 has been submitted for approval.
Alix Mongiat
processor • Jun 10, 2025, 8:27 AM
@Kaitlyn R @Michelle A @ANNA F This has been approved for 0.7 hours - From GD: recall only pays .7 hours. Directions are clearly noted on the recall
Kaitlyn Reinwand
dealer_or_external • Jun 10, 2025, 11:10 AM
@Alix M
DATE OF COMPLETION: 06/05/2025
PARTS USED:
BDR31118-7 - 50A CIRCUIT BREAKER
COST: 6.19
QTY: 2
@Bonnie K PLEASE UPLOAD INVOICES.
FINAL RO IS THE SAME AS THE ONE THAT IS UPLOADED.
Alix Mongiat
processor • Jun 10, 2025, 3:11 PM
Claim 903841 has been submitted for payment.
Alix Mongiat
processor • Jun 19, 2025, 11:47 AM
This paid on 6/18/25 on check 607834 for $110.02
Claim Files
Print Claim 903841.pdf
pdf • Jun 19, 2025, 11:48 AM • 15,592 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12131/Print Claim 903841.pdf
A000308563.pdf
main-pdf • Jun 10, 2025, 11:37 AM • 70,940 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12131/A000308563.pdf
12131.pdf
main-pdf • Jun 5, 2025, 12:05 PM • 74,337 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12131/12131.pdf