Claim explorer / evidence thread
Claim 12105B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12105B/Print Claim 955442.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Jan 15, 2026, 9:22 AM • processor • This paid on 1/14/25 on check 635559 for $161.76
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Side view of Grand Design Imagine travel trailer; no clear damage visible.
Human interpretation • confidence 0.96
document-photo
RV exterior with rear ladder and mounted support hardware; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
Exterior RV awning assembly and sidewall shown; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
RV exterior showing rear ladder and black vertical support hardware; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
RV exterior shows an awning assembly with its front support arm extended downward.
Human interpretation • confidence 0.82
document-photo
Close-up of a metal rail/trim piece with black end cap and handwritten label 52.31.
Human interpretation • confidence 0.72
document-photo
Photo shows an RV interior roller shade fully lowered over a window.
Human interpretation • confidence 0.88
document-photo
Close-up of RV exterior window and adjacent black awning/trim hardware; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
Close-up of white exterior panel with black trim and a black rectangular access cover.
Human interpretation • confidence 0.74
document-photo
Close-up of RV exterior black trim and white sidewall; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
Small scratch visible on gray exterior panel near graphic.
Human interpretation • confidence 0.72
Claim Lines
complaint
WARRANTY REPAIR 1 -shade next to table W 1020 GRAND does not retract
needs-review • confidence 0.23
complaint
WARRANTY REPAIR 1 -shade next to table W 1020 GRAND does not retract
needs-review • confidence 0.23
cause
Bad shade from mfg Order new black shade measures 51"wide x 32" long I LEFT SHADE OFF BECAUSE IT WILL NOT RETRACT IF CUSTOMER WANTS BACK ON THEN WE WILL PUT IT BACK ON AT SHOWTHRU
needs-review • confidence 0.28
cause
Bad shade from mfg Order new black shade measures 51"wide x 32" long I LEFT SHADE OFF BECAUSE IT WILL NOT RETRACT IF CUSTOMER WANTS BACK ON THEN WE WILL PUT IT BACK ON AT SHOWTHRU
needs-review • confidence 0.28
correction
........... INSTALLED TESTED WELL. request .30 hours WARRANTY AUTH: .30 WARR
needs-review • confidence 0.00
correction
........... INSTALLED TESTED WELL. request .30 hours WARRANTY AUTH: .30 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - Awning arm looks W 1020 GRAND scratched I'm noting this and if customer has issue it's noted
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 2 - Awning arm looks W 1020 GRAND scratched I'm noting this and if customer has issue it's noted
needs-review • confidence 0.18
cause
PLEASE NOTE
needs-review • confidence 0.00
cause
PLEASE NOTE
needs-review • confidence 0.00
correction
PLEASE NOTE with mfg WARR
needs-review • confidence 0.00
correction
PLEASE NOTE with mfg WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 -ds of unit has W 1020 GRAND scratches All the way across full length of unit.
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 3 -ds of unit has W 1020 GRAND scratches All the way across full length of unit.
needs-review • confidence 0.06
cause
Scratches along DS of unit
needs-review • confidence 0.00
cause
Scratches along DS of unit
needs-review • confidence 0.00
correction
NOTING AT THIS TIME
needs-review • confidence 0.00
correction
NOTING AT THIS TIME
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Jun 10, 2025, 12:28 PM
@Kaitlyn R @Michelle A @ANNA F Warranty Repair 1: Is there a tag on the shade headrail for this? I need to know manufacturer and they need a photo of the vendor tag.
Alix Mongiat
processor • Jun 10, 2025, 12:31 PM
PA 870127 is in draft status until I get a vendor tag for warranty repair 1.
Kaitlyn Reinwand
dealer_or_external • Jun 10, 2025, 1:05 PM
@Alix M WE UPLOADED PICTURES OF THE ONLY TAGS THAT WE COULD FIND.
Alix Mongiat
processor • Jun 10, 2025, 2:28 PM
Okay, we will see what they say. Thank you!
Alix Mongiat
processor • Jun 10, 2025, 2:28 PM
PA 870127 has been submitted for approval.
Alix Mongiat
processor • Jun 11, 2025, 11:46 AM
@Kaitlyn R @Michelle A @ANNA F
Warranty Repair 1: approved for 0.2 hour Please hold parts for 30 days after claim is filed
Other two lines have been noted.
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 12:37 PM
@Alix M
WORK STARTED: 6/2/2025
WORK COMPLETED: 12/4
pARTS: WARR01: 82203157 - SHADE 52 X 31 BLACK MANUAL ROLLER SHADE W/HEADER RAIL - QTY: 1 - PRICE 92.37
@Bonnie K PLEASE UPLOAD THE INVOICE
Alix Mongiat
processor • Dec 18, 2025, 8:48 AM
@Bonnie K I found the invoice in GD's system. Thank you!
Alix Mongiat
processor • Dec 18, 2025, 8:49 AM
@Michelle A GD will ask why the repairs took 6 months. Can you provide insight so I can add a note on there and hopefully they won't come back and ask questions. Thank you!!
Alix Mongiat
processor • Dec 18, 2025, 8:50 AM
I need to email GD to open back up as it has timed out in the system.
Michelle Antinoja
dealer_or_external • Dec 18, 2025, 9:51 AM
@Alix M it took so long because the customer was using the unit and did not bring it back until now when they were done for the season.
Alix Mongiat
processor • Dec 18, 2025, 10:04 AM
Sounds good. Thank you!
Alix Mongiat
processor • Dec 18, 2025, 10:07 AM
I have emailed Cassi at Grand Design to re-approve so we can submit for payment.
Alix Mongiat
processor • Dec 19, 2025, 9:02 AM
Sent a follow up email as I have not heard anything.
Alix Mongiat
processor • Dec 22, 2025, 9:27 AM
Claim 955442 has been submitted for payment.
Alix Mongiat
processor • Jan 15, 2026, 9:22 AM
This paid on 1/14/25 on check 635559 for $161.76
Claim Files
Print Claim 955442.pdf
pdf • Jan 15, 2026, 9:22 AM • 15,120 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12105B/Print Claim 955442.pdf
Invoice 1445615.pdf
pdf • Dec 18, 2025, 8:49 AM • 87,523 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12105B/Invoice 1445615.pdf
JEANETTA FINAL.pdf
pdf • Dec 17, 2025, 12:38 PM • 73,521 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12105B/JEANETTA FINAL.pdf
12105B RO.pdf
pdf • Jun 10, 2025, 9:22 AM • 73,458 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12105B/12105B RO.pdf