Claim explorer / evidence thread
Claim 12103
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/Print Claim 915430.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Aug 7, 2025, 11:27 AM • processor • This paid on 8/6/25 on check 614743 for $73.23 @Stephanie K
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
RV entry door is removed in a service bay; doorway frame shows sealant/tape remnants.
Human interpretation • confidence 0.83
document-photo
Exterior RV entry door, window, handle and folding step are visible; no clear damage is apparent.
Human interpretation • confidence 0.83
document-photo
Exterior RV entry door and fold-out step area; no clear damage visible.
Human interpretation • confidence 0.90
document-photo
Exterior RV entry door with window and folding grab handle; no clear damage visible.
Human interpretation • confidence 0.90
document-photo
Exterior RV entry door with window and handrail; no visible damage.
Human interpretation • confidence 0.88
document-photo
Close-up of black exterior compartment latch with two key cylinders; light surface scratches visible.
Human interpretation • confidence 0.86
document-photo
Close-up shows uneven, wrinkled gray sealant along a black-framed exterior screen/trim edge.
Human interpretation • confidence 0.81
document-photo
Close-up of exterior RV compartment latch with light scuffs on the black trim.
Human interpretation • confidence 0.82
document-photo
Vehicle door-jamb identification label showing Grand Design unit and VIN details.
Human interpretation • confidence 0.96
document-photo
Exterior RV entry door with window, latch, and adjacent awning support.
Human interpretation • confidence 0.86
document-photo
Close-up of an RV door latch striker/receiver assembly.
Human interpretation • confidence 0.86
document-photo
Close-up of a black wall-mounted latch or bracket on a textured interior panel; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Close-up of RV entry-door latch strike; mounting screw holes and exposed internal material are visible.
Human interpretation • confidence 0.86
Claim Lines
complaint
main door inspection. not latching W 1020 GRAND properly. gd case #00818787
partial-match • confidence 0.45
complaint
main door inspection. not latching W 1020 GRAND properly. gd case #00818787
needs-review • confidence 0.23
cause
Unsure of the history, someone majorly overtightned the door latch and sunk in both sides of the door latch assembly. This door and latch have been adjusted so may times that components are starting to fit loosely. Recommend replacing door and latch as they are both pretty worn out. Will also need black decals for door. (3hrs) for door/latch and decal replacement
partial-match • confidence 0.59
cause
Unsure of the history, someone majorly overtightned the door latch and sunk in both sides of the door latch assembly. This door and latch have been adjusted so may times that components are starting to fit loosely. Recommend replacing door and latch as they are both pretty worn out. Will also need black decals for door. (3hrs) for door/latch and decal replacement
partial-match • confidence 0.38
correction
... WARRANTY AUTH 1.3 HOURS 2 unit was under Josph Serio ref wo10156,8842 E 17688 SCHMI
needs-review • confidence 0.33
correction
... WARRANTY AUTH 1.3 HOURS 2 unit was under Josph Serio ref wo10156,8842 E 17688 SCHMI
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • May 28, 2025, 4:26 PM
PA 866737 has been submitted for approval.
Alix Mongiat
processor • May 30, 2025, 5:01 PM
@Michelle A @Kaitlyn R @ANNA F
This has been approved for 1.3 hours as a goodwill as several attempts to repair did not fix the issue. Please hold all parts for 30 days after claim is filed.
Michelle Antinoja
dealer_or_external • Jun 14, 2025, 12:21 PM
@Alix M
COMPLETED 6/13
82201106 - DIE CUT SIDE #28 XPLOR 2021 QTY:2 COST:4.30 PRICE:5.59
82201057 - DOOR ENTRANCE 28 X 72 PW W/MET CHAR BAND 8070R FRICTION QTY:1 COST: 444.10 PRICE:577.33
@Bonnie K
Bonnie Korte
dealer_or_external • Jun 16, 2025, 3:21 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jun 16, 2025, 3:49 PM
Claim 905281 has been submitted for payment.
Alix Mongiat
processor • Jun 27, 2025, 2:00 PM
This paid on 6/25/25 on check 608782 for $975.28
Alix Mongiat
processor • Jul 24, 2025, 10:28 AM
Claim 915430 has been submitted for handling fees missed $73.23 total
Alix Mongiat
processor • Aug 7, 2025, 11:27 AM
This paid on 8/6/25 on check 614743 for $73.23 @Stephanie K
Claim Files
Print Claim 915430.pdf
pdf • Aug 7, 2025, 11:28 AM • 14,427 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/Print Claim 915430.pdf
Print Claim 905281.pdf
pdf • Jun 27, 2025, 2:00 PM • 15,335 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/Print Claim 905281.pdf
1429333.pdf
main-pdf • Jun 16, 2025, 3:20 PM • 13,004 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/1429333.pdf
1429233.pdf
main-pdf • Jun 16, 2025, 3:20 PM • 13,361 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/1429233.pdf
FINAL.pdf
main-pdf • Jun 14, 2025, 12:18 PM • 73,799 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/FINAL.pdf
SCHMIDT.pdf
main-pdf • May 28, 2025, 2:46 PM • 73,374 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12103/SCHMIDT.pdf