Claim explorer / evidence thread
Claim 12095B
GRE 8220 • Alix • OEM Review • grand-design
risk 0.55
deadline Approaching deadline
images 11
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Approaching deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
45/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
12
missing_unit_id_photo • low_quality_photo_package
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
48
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.
Indexed evidence
29 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.55.
Claim Summary
Evidence summary
images=11; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,low_quality_photo_package • Unit Grand Design
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • low quality photo package
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Jun 25, 2026, 9:32 AM • processor • This paid on 6/17/26 on check 657582 for $326.12
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - bunk door will not W 1020 GRAND close
needs-review • confidence 0.55
cause
Mfg installed latch too high and the center hinge was rubbing
needs-review • confidence 0.55
correction
I removed screws from center hinge then removed latch drilled out more material reinstalled latch lower tested door catches I then installed screws back into center hinge door operates and closes as it should now REQ. .50 HRS WARR AUTH: .50
needs-review • confidence 0.55
complaint
WARRANTY REPAIR 2 - exterior kitchen W 1020 GRAND paneling is separating
needs-review • confidence 0.55
cause
Loose paneling
needs-review • confidence 0.55
correction
I used spray adhesive and sprayed the back of panels then used a clamp to secure i will let dry remove clamp and it should be good REQ. .30 HRS WARR AUTH: .20
needs-review • confidence 0.55
complaint
WARRANTY REPAIR 3 - The bedrooms ac fan W 1020 GRAND is rubbing badly on the inner styrofoam
needs-review • confidence 0.55
cause
Mfg had the big fan misaligned it was hitting sturofoam
needs-review • confidence 0.55
correction
Removed the 10 screws and cover and found the LG fan rubs on the styrofoam I pushed fan over to right a hair tested not rubbing i then reassembled everything and tested again it now is
needs-review • confidence 0.55
complaint
WARRANTY REPAIR 4 - shade next to W 1020 GRAND dinette does not roll up
needs-review • confidence 0.55
cause
The blind is too short and needs to be re ordered Shade inop Order new black shade . Tag with info attached with pic
needs-review • confidence 0.55
correction
... ......... INSTALLED SHADE IN THE UNIT- WHOEVER INSTALLED THE FIRST SHADE INSTALLED IT WITH TO LONG OF SCREWS SO HAD TO FIX THAT BEFORE THE INSTALL OF THE BLIND
needs-review • confidence 0.55
Evidence Thread
Alix Mongiat
processor • Nov 18, 2025, 10:04 AM
@Kaitlyn R The VIN listed on the RO is not valid. Please provide correct VIN. Thank you!
Kaitlyn Reinwand
dealer_or_external • Nov 18, 2025, 10:32 AM
@Alix M
TRY THIS ONE:
573FR3821S9929726
Alix Mongiat
processor • Nov 18, 2025, 10:56 AM
That one is valid. Thank you.
Alix Mongiat
processor • Nov 18, 2025, 11:05 AM
PA 912446 has been submitted for approval.
Alix Mongiat
processor • Nov 18, 2025, 4:19 PM
@Kaitlyn R @Michelle A
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: approved for 0.2 hour (requested 0.3 hour)
Warranty Repair 3: approved for 0.3 hour (requested 0.4 hour)
Warranty Repair 4: approved for 0.2 hour (requested 0.5 hour)
**Hold all parts for 30 days after claim is paid**
Alix Mongiat
processor • May 5, 2026, 9:46 AM
Has this work been completed? Thanks!
Michelle Antinoja
dealer_or_external • May 6, 2026, 11:19 AM
@Alix M THIS IS ANOTHER STOCK REPAIR THAT HAS NOT GOTTEN TO IT BUT WE DO HAVE THE PARTS HERE.
Kaitlyn Reinwand
dealer_or_external • May 19, 2026, 10:55 AM
@Alix M
DATE IN: 10/07/2025
DATE STARTED: 10/07/2026
DATE COMPLETED: 05/15/2026
PARTS USED:
WARR 04
82201530- SHADE
COST: 82.56
QTY: 1
@ANNA F PLEASE UPLOAD INVOICE.
Alix Mongiat
processor • May 19, 2026, 1:38 PM
Emailed Cassi to re-approve as this appears to have timed out.
Alix Mongiat
processor • May 19, 2026, 3:10 PM
@ANNA F I found the invoice for this. Thank you.
Alix Mongiat
processor • May 19, 2026, 3:10 PM
Claim 989179 has been submitted for payment.
Alix Mongiat
processor • May 27, 2026, 8:56 AM
@Kaitlyn R From GD: The tag in the photo shows a 50x24 shade. You are claiming a 50x38 shade. Please advise
*Did I pull the incorrect invoice?
ANNA FREEMAN
dealer_or_external • Jun 8, 2026, 1:47 PM
@Alix M I UPLOADED THE CORRECT INVOICE FOR THE 50 X 24 SHADE.
Alix Mongiat
processor • Jun 8, 2026, 2:43 PM
Updated claim. Thank you.
Alix Mongiat
processor • Jun 11, 2026, 12:42 PM
@Kaitlyn R @ANNA F @Michelle A From GD: Please provide a photo of the complete shade
ANNA FREEMAN
dealer_or_external • Jun 11, 2026, 3:18 PM
@Alix M PHOTOS UPLOADED
Alix Mongiat
processor • Jun 11, 2026, 4:08 PM
Added. Thank you.
Alix Mongiat
processor • Jun 25, 2026, 9:32 AM
This paid on 6/17/26 on check 657582 for $326.12
Claim Files
123516.pdf
main-pdf • Jun 8, 2026, 1:46 PM • 42,100 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Grand Design/12095B/123516.pdf
123516.pdf
main-pdf • Jun 8, 2026, 1:46 PM • 42,100 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/123516.pdf
123516.pdf
main-pdf • Jun 8, 2026, 1:46 PM • 42,100 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/123516.pdf
123516.pdf
main-pdf • Jun 8, 2026, 1:46 PM • 42,100 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/123516.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Grand Design/12095B/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B_1/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B_1/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/INVOICE#_26638474.pdf
INVOICE#_26638474.pdf
pdf • May 19, 2026, 3:06 PM • 42,174 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12095B/INVOICE#_26638474.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Grand Design/12095B/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B_1/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B_1/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/12095B FINAL.pdf
12095B FINAL.pdf
pdf • May 19, 2026, 10:56 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12095B/12095B FINAL.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.3- Claims Corrected- iCS/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B_1/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B_1/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12095B/12095B.pdf
12095B.pdf
main-pdf • May 19, 2026, 10:55 AM • 75,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12095B/12095B.pdf