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Claim 11929
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 20 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11929/Print Claim 903414.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Jun 19, 2025, 11:38 AM • processor • This paid on 6/18/25 on check 607834 for $280
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

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Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
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See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • May 8, 2025, 12:31 PM
@Kaitlyn R How much time are you requesting for each line for diagnostics and repair? Thanks!
Alix Mongiat
processor • May 8, 2025, 3:08 PM
@Kaitlyn R @Michelle A How much time are you requesting for each line for diagnostics and repair? Thanks!
Michelle Antinoja
dealer_or_external • May 8, 2025, 4:29 PM
@Alix M warr01 - .7 hr warr02 - .5 hr warr03 - .5 hr warr 04 - need sublet, how GD wants us to proceed warr 05 - 1.0 warr06 - .3 warr06 - .5
Alix Mongiat
processor • May 8, 2025, 5:08 PM
PA 861727 has been submitted for approval.
Michelle Antinoja
dealer_or_external • May 9, 2025, 12:24 PM
@Alix M warr04 repair, GD sent over link and information for the repair/replacement of the lino place they are offering. GD needs to follow up with the company they recommended to customer for repair. Cmr will also be following up with GD on the quote from the Lino guy.
Alix Mongiat
processor • May 9, 2025, 2:31 PM
From GD:620004 Please contact a repair company for an estimate. Below are two companies that we would recommend if there is not a local company to contact. 1. Creative Colors International PH: 1-800-933-2656 www.creativecolorsintl.com 2. Fibrenew PH: 1-800-345-2951
Michelle Antinoja
dealer_or_external • May 10, 2025, 10:03 AM
cmr TOOK UNIT AND WILL BE WORKING DIRECTLY WITH GD ON THE LINO. PER MATT WE WON'T BE DOING LINO THROUGH US AT ALL.
Alix Mongiat
processor • May 12, 2025, 1:12 PM
Thank you. I will make a note on the PA.
Michelle Antinoja
dealer_or_external • May 13, 2025, 2:58 PM
@Alix M LABOR REQUESTED. LINE 1: .7 LINE2: .3 LINE 3: .5 LINE5: 1.0 LINE 6: .2 LINE 7: .5
Alix Mongiat
processor • May 14, 2025, 4:04 PM
@Michelle A @Kaitlyn R Job 1: Thank you for contacting Thetford and Norcold, The order for the approved door adjustment on the N15DC has been processed. The Warranty Claim Form will be sent to your inbox shortly (will be coming from IFS Applications). Please note that this adjustment includes 0.7 hours of labor. The dealer must submit the completed claim form to Warranty@thetford.com within 30 days of service completion for payment processing. Job 2: approved for 0.3 hour Job 3: approved for 0.3 hour Job 5: approved for 0.2 hour Job 6: approved for 0.3 hour Job 7: approved for 0.2 hour
Michelle Antinoja
dealer_or_external • May 15, 2025, 8:46 AM
@Alix M DID YOU HAVE THE SHEET WE ARE SUPPOSED TO FILL OUT FOR NORCOLD? ONCE WE FILL THAT OUT AN CAN SUBMIT FOR PAYMENT.
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 4:28 PM
@Alix M DATE OF COMPLETION: 05/01/2025 THERE WERE NO PARTS USED ON THIS WORK ORDER.
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 4:30 PM
FINAL RO UPLOADED
Alix Mongiat
processor • Jun 9, 2025, 12:19 PM
Claim 903414 has been submitted for payment.
Alix Mongiat
processor • Jun 19, 2025, 11:38 AM
This paid on 6/18/25 on check 607834 for $280

Claim Files

Print Claim 903414.pdf
pdf • Jun 19, 2025, 11:39 AM • 19,229 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11929/Print Claim 903414.pdf
LINDGREN FINAL RO.pdf
pdf • Jun 6, 2025, 4:30 PM • 78,444 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11929/LINDGREN FINAL RO.pdf
LINDGREN.pdf
main-pdf • May 8, 2025, 12:08 PM • 80,452 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11929/LINDGREN.pdf