iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 11850C
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11850C/Print Claim 890639.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Apr 24, 2025, 10:19 AM • processor • This paid on 4/23/25 on check 599727 for $237.43
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 2 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • Apr 14, 2025, 8:18 AM
PA 854847 has been submitted for approval.
Alix Mongiat
processor • Apr 15, 2025, 8:35 AM
@Morgan Z Warranty Repair 2: approved for 0.8 hour Warranty Repair 3: approved for 0.1 hour Warranty Repair 4: approved for 0.2 hour Warranty Repair 5: denied; Damage not a factory defect. Denied This is a DPU exterior damage is not covered please contact your transport company for warranty consideration.
Morgan Zywicki
dealer_or_external • Apr 15, 2025, 9:59 AM
For WARR05, this is a warranty issue as the tank was damaged and not the LP tank covers. This happened at the facility and not during transit
Alix Mongiat
processor • Apr 15, 2025, 10:50 AM
@Morgan Z Was it on the DAF? If so, please upload and I will go back and have them reconsider. Thanks!
Morgan Zywicki
dealer_or_external • Apr 15, 2025, 11:00 AM
It was not noted until it was being prepped. The tank covers were not removed when the DAF was done
Alix Mongiat
processor • Apr 15, 2025, 11:03 AM
I have emailed GD to see if they will reconsider. I will keep you posted.
Morgan Zywicki
dealer_or_external • Apr 15, 2025, 11:06 AM
Thank you
Alix Mongiat
processor • Apr 16, 2025, 11:23 AM
@Morgan Z LP tank has now been approved.
Morgan Zywicki
dealer_or_external • Apr 17, 2025, 9:48 AM
Thank you!
Alix Mongiat
processor • Apr 17, 2025, 4:51 PM
@Morgan Z Is the work on this done? If so, please upload the final RO and let me know when the work was done. Thanks!!
Alix Mongiat
processor • Apr 18, 2025, 3:54 PM
@Morgan Z @Kaitlyn R Following up on this.
Morgan Zywicki
dealer_or_external • Apr 21, 2025, 10:24 AM
@Alix M WORK COMPLETED ON 4/11/25 PARTS USED WARR05 014045125963-20LB EMPTY LPG CYLINDER POLAR WHITE COST: 40.41 PRICE: 60.09 QTY: 1 @Bonnie K NEED INVOICE THANKS
Morgan Zywicki
dealer_or_external • Apr 21, 2025, 10:25 AM
SORRY ABOUT THAT. I THINK I WAS WORKING ON THIS THE DAY I HAD TO LEAVE EARLY WHEN I WAS SICK
Bonnie Korte
dealer_or_external • Apr 21, 2025, 11:57 AM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Apr 21, 2025, 1:12 PM
Claim #890639 has been submitted for payment.
Alix Mongiat
processor • Apr 24, 2025, 10:19 AM
This paid on 4/23/25 on check 599727 for $237.43

Claim Files

Print Claim 890639.pdf
pdf • Apr 24, 2025, 10:19 AM • 16,537 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11850C/Print Claim 890639.pdf
11850C FINAL.pdf
pdf • Apr 21, 2025, 10:25 AM • 72,588 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11850C/11850C FINAL.pdf
5763997.pdf
main-pdf • Apr 21, 2025, 9:36 AM • 94,168 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11850C/5763997.pdf
11850C.pdf
main-pdf • Apr 12, 2025, 2:31 PM • 74,050 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11850C/11850C.pdf