Claim explorer / evidence thread
Claim 11781B
GRE 8220 • Alix • Paid • 11781b
risk 0.55
deadline Overdue / escalation ready
images 4
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
45/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
4 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.55.
Claim Summary
Evidence summary
images=4; damage=0; unit=0; parts=0; doc=4; gaps=missing_unit_id_photo,missing_parts_evidence • Unit 2025 • VIN 4X4FCRL2XSS234490
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11781B/WO_11781_JOB_5_2025.03.17_08.46.56.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Mar 28, 2025, 9:53 AM • processor • This paid on 3/19/25 on check 2937531
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Claim Lines
complaint
THE SEAL AROUND THE VERY REAR WINDOW IS W 1021 FORES BEGINNING TO SHRINK-
partial-match • confidence 0.71
cause
Rear window seal has shrunk.
partial-match • confidence 0.71
correction
Replaced rear window seal
partial-match • confidence 0.71
Evidence Thread
Morgan Zywicki
dealer_or_external • Mar 17, 2025, 3:40 PM
@Alix M REQUESTING .5 HOURS. I JUST REALIZED IT IS NOT ON THE WO
Alix Mongiat
processor • Mar 18, 2025, 8:46 AM
PA 2232719 has been submitted for approval.
Alix Mongiat
processor • Mar 18, 2025, 11:07 AM
@Morgan Z This was approved with the following notes:
PER VENDOR Case Number: 5702833 VIN: SS234490 Hello Morgan Underwood, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize 0.3 hours of labor to reinstall the window glazing.
Morgan Zywicki
dealer_or_external • Mar 18, 2025, 11:34 AM
@Alix M WORK COMPLETED ON 3/17/25
PARTS USED
822080209-WINDOW GLAZING 7/8"
COST: 1.71
PRICE: 2.26
QTY: 7
FINAL RO UPLOADED
Alix Mongiat
processor • Mar 18, 2025, 12:19 PM
@Bonnie K Please upload the invoice, FR requires them. Thank you!
Bonnie Korte
dealer_or_external • Mar 18, 2025, 12:37 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Mar 18, 2025, 12:41 PM
This has been submitted for payment.
Alix Mongiat
processor • Mar 28, 2025, 9:53 AM
This paid on 3/19/25 on check 2937531
Claim Files
Claim Sheet.pdf
pdf • Mar 28, 2025, 9:54 AM • 21,647 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11781B/Claim Sheet.pdf
1312065.pdf
main-pdf • Mar 18, 2025, 12:36 PM • 12,703 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11781B/1312065.pdf
11781B FINAL.pdf
pdf • Mar 18, 2025, 11:34 AM • 71,148 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11781B/11781B FINAL.pdf
11781B.pdf
main-pdf • Mar 17, 2025, 3:39 PM • 71,138 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11781B/11781B.pdf