Claim explorer / evidence thread
Claim 11711B
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
30
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
44 indexed side comments on this claim.
Latest visible thread signal
Jan 21, 2026, 9:02 AM • processor • This paid on 1/14/26 on check 3096382 for $816.37
Role mix
Dealer 0 • OEM 0 • Processor 31
Decision cues
Denial signals 0 • info / missing-doc asks 46 • approval signals 12
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Oct 1, 2025, 11:09 AM
@Kaitlyn R Please provide labor times requested. Thank you!
Alix Mongiat
processor • Oct 1, 2025, 11:29 AM
@Kaitlyn R @Michelle A Please provide labor times requested. Thank you!
Alix Mongiat
processor • Oct 2, 2025, 8:47 AM
Following up on this so we can get this entered for you. Moving to PA info needed for now.
Alix Mongiat
processor • Oct 6, 2025, 2:03 PM
@Kaitlyn R @ANNA F Following up on this.
Kaitlyn Reinwand
dealer_or_external • Oct 8, 2025, 7:48 PM
@Alix M
WARR 01: .5 hours
WARR02: 1.4 HRS
WARR03: .40 HRS
WARR04: .20
WARR05: .20
WARR06: .10
WARR07: .10
WARR08: .75
WARR09: .20
WARR10: .75
WARR11: .20
Alix Mongiat
processor • Oct 9, 2025, 8:39 AM
@Kaitlyn R @ANNA F @Michelle A Photos are required for Warranty Repair 5.
Alix Mongiat
processor • Oct 9, 2025, 8:44 AM
@Kaitlyn R @ANNA F @Michelle A Photos are required for Warranty Repair 5.
Need 3 C's for Warranty repairs 9 and 10.
Alix Mongiat
processor • Oct 9, 2025, 8:46 AM
PA 2462297 is in draft status until we get photos for Warranty Repair 5 (if available) and complete 3 C's for Warranty Repairs 9 and 10.
Kaitlyn Reinwand
dealer_or_external • Oct 9, 2025, 9:27 AM
@Alix M WILL GET PHOTOS OF LINE 5
WARR 09: REATTACHED TRIM
WARR10: REQUEST TO REPLACE THE TV.
Alix Mongiat
processor • Oct 9, 2025, 10:09 AM
This has been submitted for approval.
Alix Mongiat
processor • Oct 9, 2025, 10:10 AM
@Kaitlyn R I am submitted for approval without photos for line 5, but we will also need photos of the TV tags I am sure. We will wait for FR to come back and ask for them, but try and get those too. Thanks!
Alix Mongiat
processor • Oct 9, 2025, 11:49 AM
@Kaitlyn R
Warranty Repair 8:
PLEASE SUBMIT A FULL VIEW PHOTO OF THE SCREEN DOOR
Warranty Repair 10:
PLEASE SUBMIT A PHOTO OF THE SERIAL/MODEL NUMBERS AS VENDOR WILL REQUIRE TO PROCEED
Kaitlyn Reinwand
dealer_or_external • Oct 10, 2025, 10:06 PM
@Alix M UPLOADED REQUESTED PHOTOS
Alix Mongiat
processor • Oct 13, 2025, 8:46 AM
Thank you!
Alix Mongiat
processor • Oct 13, 2025, 1:43 PM
@Kaitlyn R Warranty Repair 10:
THE NUMBER WE NEED A PHOTO OF STARTED WITH NS
Kaitlyn Reinwand
dealer_or_external • Oct 14, 2025, 1:31 PM
@Alix M I WILL GO OUT THERE AGAIN TO SEE IF THERE IS ANOTHER LABEL WITH A NUMBER STARTING WITH THAT.. BUT IM FAIRLY CERTAIN THAT WE TOOK PICTURES OF EVERY LABEL THAT WAS ON THE TV.
Alix Mongiat
processor • Oct 22, 2025, 4:15 PM
@Kaitlyn R Any luck on this? Thanks!
Alix Mongiat
processor • Oct 29, 2025, 8:45 AM
Following up on this again.
Kaitlyn Reinwand
dealer_or_external • Oct 30, 2025, 1:09 PM
@Alix M THE PHOTOS THAT ARE UPLOADED ARE THE ONLY LABELS ON THE TV.
Alix Mongiat
processor • Oct 30, 2025, 1:57 PM
I have sent FR an email on this. Thanks.
Alix Mongiat
processor • Oct 31, 2025, 12:18 PM
Kaitlyn Reinwand Hello,
After review the front of this TV says Insignia, however the serial number shows this is for a Sansui. We need photos confirming which brand this tv is for sure.
Alix Mongiat
processor • Oct 31, 2025, 1:13 PM
@Kaitlyn R From FR:
Hello,
After review the front of this TV says Insignia, however the serial number shows this is for a Sansui. We need photos confirming which brand this tv is for sure.
Alix Mongiat
processor • Nov 12, 2025, 1:06 PM
@Kaitlyn R @Michelle A Following up on this. Thank you
Kaitlyn Reinwand
dealer_or_external • Nov 13, 2025, 8:38 AM
@Alix M THE BRAND IS INSIGNIA.
Alix Mongiat
processor • Nov 13, 2025, 10:31 AM
@Kaitlyn R Are there different photos for the S/M numbers then as the photos provided are not for an Insignia TV as they stated. Thank you!
Alix Mongiat
processor • Nov 13, 2025, 10:32 AM
You can see the other brand name right on the photos provided of the labels.
Kaitlyn Reinwand
dealer_or_external • Nov 21, 2025, 11:17 AM
@Alix M I JUST UPLOADED TWO PHOTOS.. THEY ARE LABELED "CORRECT TV" THE TECHNICIANS WERE TAKING PICTURES OF THE TV IN THE LIVING ROOM RATHER THAN THE TV IN THE BEDROOM. THE CORRECT PHOTOS ARE NOW UPLOADED.
Alix Mongiat
processor • Nov 21, 2025, 11:41 AM
Sent to FR. Thank you.
Alix Mongiat
processor • Nov 21, 2025, 2:59 PM
@Kaitlyn R *Read TV line*
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: approved for 1.4 hour
Warranty Repair 3: approved for 0.4 hour
Warranty Repair 4: approved for 0.3 hour
Warranty Repair 5: approved for 0.2 hour
Warranty Repair 6: approved for 0.1 hour
Warranty Repair 7: approved for 0.1 hour
Warranty Repair 8: approved for 0.3 hour (requested 0.7 hour) flat rate to install
Warranty Repair 9: approved for 0.1 hour (requested 0.2 hour) per flat rate
Warranty Repair 10: approved for 0.5 hour (requested 0.75 hour)
This is authorized for replacement We recommend that the dealer purchases a similar unit locally to prevent possible shipping damage. We will cover up to $343.00 for the part cost, and the defective unit may be scrapped.
Warranty Repair 11: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Jan 13, 2026, 2:32 PM
DATE IN: 1/28/2025
DATE STARTED: 9/30/2025
DATE COMPLETED: 1/13/26
PARTS USED:
WARR08- MESH WINDOW SCREEN
COST: .95
QTY: 3
WARR11- RAIN GUTTER SPOUTS
COST: 4.02
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES. WILL ALSO NEED THE RECEIPT FOR THE TV UPLOADED.
Bonnie Korte
dealer_or_external • Jan 13, 2026, 2:54 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jan 13, 2026, 3:02 PM
@Kaitlyn R Was the TV replaced for Warranty Repair 10?
Alix Mongiat
processor • Jan 13, 2026, 3:04 PM
Looks like its listed under misc parts. I need the invoice for this TV @Bonnie K
Kaitlyn Reinwand
dealer_or_external • Jan 13, 2026, 3:06 PM
@Alix M It is on a misc line. Bonnie uploaded the receipt. Ill tag you in it
Kaitlyn Reinwand
dealer_or_external • Jan 13, 2026, 3:06 PM
@Alix M receipt for the tv.
Alix Mongiat
processor • Jan 13, 2026, 5:18 PM
@Kaitlyn R Thank you! Sorry, I missed it!
Alix Mongiat
processor • Jan 13, 2026, 5:21 PM
@Bonnie K @Kaitlyn R I need an invoice for the batten strips on the final RO for Warranty Repair 2. Thank you!
Alix Mongiat
processor • Jan 13, 2026, 5:22 PM
@Bonnie K @Kaitlyn R I need an invoice for the baton strips on the final RO for Warranty Repair 2. Thank you!
Bonnie Korte
dealer_or_external • Jan 13, 2026, 5:23 PM
@Alix M WE DIDN'T REPLACE ANY BATTEN STRIPS
Alix Mongiat
processor • Jan 13, 2026, 5:26 PM
@Bonnie K It says some were used on the final RO on misc parts. The correction also states "Put up trim to cover delamination"
Bonnie Korte
dealer_or_external • Jan 14, 2026, 11:40 AM
@Alix M sORRY i MISSED THAT UNFORTUNATELY WE HAD ONE UPSTAIRS TO USE SO i DON'T HAVE AN INVOICE
Alix Mongiat
processor • Jan 14, 2026, 11:49 AM
Thank you. I will submit without as Forest River requires invoices.
Alix Mongiat
processor • Jan 14, 2026, 11:50 AM
This has been submitted for payment.
Alix Mongiat
processor • Jan 21, 2026, 9:02 AM
This paid on 1/14/26 on check 3096382 for $816.37
Claim Files
Claim Sheet.pdf
pdf • Jan 21, 2026, 9:03 AM • 35,819 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/Claim Sheet.pdf
355117.pdf
main-pdf • Jan 13, 2026, 2:59 PM • 140,257 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/355117.pdf
4537318.pdf
main-pdf • Jan 13, 2026, 2:53 PM • 309,066 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/4537318.pdf
11711B FINAL.pdf
pdf • Jan 13, 2026, 2:32 PM • 75,712 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/11711B FINAL.pdf
walmart tv.pdf
pdf • Jan 9, 2026, 10:40 AM • 114,592 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/walmart tv.pdf
Integrity Management Advisors Mail - Claim 2462297 Labor Line 11.pdf
mail-artifact • Oct 31, 2025, 1:14 PM • 93,220 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/Integrity Management Advisors Mail - Claim 2462297 Labor Line 11.pdf
11711B.pdf
main-pdf • Oct 1, 2025, 10:52 AM • 76,505 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11711B/11711B.pdf