Claim explorer / evidence thread
Claim 11307
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/Print Claim 912637.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Jul 29, 2025, 1:32 PM • processor • @Stephanie K This paid on 7/23/25 on check 612763 for $79.08
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 8 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
Claim Lines
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Evidence Thread
Alix Mongiat
processor • Apr 23, 2025, 4:11 PM
@Morgan Z @Kaitlyn R Do you know how the door frame got bent? And how the drawer guide broke?
With the way this is worded now, this is customer damage not warranty. Please advise.
Morgan Zywicki
dealer_or_external • Apr 24, 2025, 9:53 AM
The doors have been an issue for a while. The customers stated that they usually had the back door locked and when they unlocked it the last time, it wouldn't close or lock. The front one has been an issue too and the customer states they need to use the handles next to the doors to keep them closed
Alix Mongiat
processor • Apr 24, 2025, 3:05 PM
PA 858105 has been submitted for approval.
Alix Mongiat
processor • Apr 25, 2025, 10:37 AM
@Morgan Z
Job 2: approved for 1 hour
Job 3:approved for 0.2 hour
Please hold parts for 30 days after claim is filed
In an effort to partner with you, (our selling dealer), in servicing our mutual retail customer, Grand Design is advising the unit has been out of service for 20 or more days. If you need any assistance with ensuring unit concerns are addressed in a timely manner, please contact Grand Design Customer Service Team.
Morgan Zywicki
dealer_or_external • Apr 25, 2025, 10:55 AM
Thank you
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 4:15 PM
@Alix M
DATE OF COMPLETION: 06/03/2025
PARTS USED:
LINE 2:
822061433- DOOR ENTRANCE 28 X 72 RH BLKSLD GLASS
COST: 701.33
QTY: 1
FREIGHT: 223.60
LINE 3:
82201257- BRACKET CABINET MEMBER ONLY DWR SLIDE 20" ZINC
COST: 12.90
QTY: 1
822061256 - BRACKET DRAWER MEMBER ONLY DWR SLIDE 4501 BB 100# 20" ZINC
COST: 4.63
QTY: 1
FREIGHT: 14.19
FREIGHT: 14.16
@Bonnie K PLEASE UPLOAD INVOICES
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 4:17 PM
@Alix M FINAL WORK ORDER UPLOADED.
Bonnie Korte
dealer_or_external • Jun 7, 2025, 10:02 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jun 9, 2025, 12:09 PM
Claim 903406 has been submitted for payment.
Alix Mongiat
processor • Jun 11, 2025, 5:35 PM
This paid on 6/11/25 on check 606814 for $1,039.34
Stephanie Kendziorski
processor • Jul 14, 2025, 5:32 PM
@Alix M Can you take a peek at this one? The invoice for the door shows a shipping and a handling charge. GD reduced it down and did not include the handling, I think they are entitled to that.
Alix Mongiat
processor • Jul 15, 2025, 8:56 AM
I have submitted claim #912637 for the handling fee of the door for $79.08 for payment.
@Stephanie K
Alix Mongiat
processor • Jul 15, 2025, 8:57 AM
Moving back to claims submitted for this.
Alix Mongiat
processor • Jul 29, 2025, 1:32 PM
@Stephanie K This paid on 7/23/25 on check 612763 for $79.08
Claim Files
Print Claim 912637.pdf
pdf • Jul 29, 2025, 1:32 PM • 14,571 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/Print Claim 912637.pdf
Print Claim 903406.pdf
pdf • Jun 11, 2025, 5:36 PM • 17,128 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/Print Claim 903406.pdf
1389512.pdf
main-pdf • Jun 7, 2025, 9:59 AM • 13,272 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/1389512.pdf
1396063.pdf
main-pdf • Jun 7, 2025, 9:58 AM • 13,202 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/1396063.pdf
1415720.pdf
main-pdf • Jun 7, 2025, 9:57 AM • 13,200 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/1415720.pdf
HALLAS FINAL RO.pdf
pdf • Jun 6, 2025, 4:16 PM • 72,945 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/HALLAS FINAL RO.pdf
WO11307.pdf
main-pdf • Apr 23, 2025, 2:43 PM • 72,308 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11307/WO11307.pdf