Claim explorer / evidence thread
Claim 11301
GRE 8220 • Alix • Paid • 11301
risk 0.90
deadline Overdue / escalation ready
images 11
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
4 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=11; damage=0; unit=0; parts=0; doc=8; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2024 • VIN 4X4TFLB23RZ191556
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11301/gotter ro.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Mar 28, 2025, 9:43 AM • processor • this paid 3/19/25 on check 2937531
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 15 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
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Evidence Thread
Ashlee Olsen
processor • Oct 10, 2024, 5:51 PM
submitted PA#2088242
Alix Mongiat
processor • Oct 17, 2024, 10:21 AM
Job 1: approved for 0.35 hour
Job 3: approved for 0.5 hour
Job 4: approved for 0.5 hour *Please order needed part. Please note DEFECTIVE MUST BE RETURNED FOR TESTING
Kaitlyn Reinwand
dealer_or_external • Feb 25, 2025, 9:54 AM
WORK COMPLETED:
2/20/2025
PARTS USED:
LINE 1: NO PARTS
LINE 3: 822020341 LIGHT PORCH LED OVAL W/SWITCH BLACK BASE CLEAR
COST: 4.44
PRICE:5.77
LINE 4: 615798406943 WINEGARD AR2-5G1 AIR 360+5G
COST: 197.37
PRICE: 233.26
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Feb 25, 2025, 10:15 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Feb 25, 2025, 11:37 AM
This has been submitted for payment.
Alix Mongiat
processor • Mar 4, 2025, 9:39 AM
@Morgan Z @Kaitlyn R @michelle g
From FR:
Job 3: please attach a photo of the backside of the light.
Job 4: We are providing a reminder that this repair line requires that this part be returned to us within 14 days of the claim be submitted for processing. Currently, there has not been a prepaid label created for return. Failure to return the part within this timeframe may result in denial of the repair. Please note that we are placing the claim back on the dealer’s side as we await the arrival of the defective part. Please only acknowledge this feedback once the part has shipped. Thank you for your partnership with Rockwood & Flagstaff.
Morgan Zywicki
dealer_or_external • Mar 4, 2025, 11:05 AM
uploaded the photos of the light and we are getting that part sent back.
Alix Mongiat
processor • Mar 4, 2025, 1:25 PM
Added photos and notes. Thank you.
Alix Mongiat
processor • Mar 6, 2025, 8:43 AM
@Morgan Z @Kaitlyn R @michelle g Has the part shipped back now for the antenna?
Alix Mongiat
processor • Mar 11, 2025, 8:55 AM
Following up on this again- I need to acknowledge the claim once the part has been shipped back. @Morgan Z @Kaitlyn R @michelle g
Morgan Zywicki
dealer_or_external • Mar 11, 2025, 9:18 AM
The part has been shipped back
Morgan Zywicki
dealer_or_external • Mar 12, 2025, 12:16 PM
I WAS MISINFORMED WHEN I HAD SAID PART WAS SENT BACK. DO WE HAVE AN ADDRESS AS TO WHERE TO SEND THIS?
Alix Mongiat
processor • Mar 12, 2025, 1:05 PM
@Morgan Z If you go into FR and the claim, you can create a label from there. I am not sure on any other way to do this. Thanks.
Morgan Zywicki
dealer_or_external • Mar 12, 2025, 1:06 PM
okay thank you
Alix Mongiat
processor • Mar 13, 2025, 8:41 AM
@Morgan Z Did you create the tracking information from the claim? They are asking for tracking information. Thanks!
Morgan Zywicki
dealer_or_external • Mar 13, 2025, 9:05 AM
photo uploaded
Alix Mongiat
processor • Mar 13, 2025, 9:15 AM
Uploaded and resubmitted. Thank you.
Alix Mongiat
processor • Mar 28, 2025, 9:43 AM
this paid 3/19/25 on check 2937531
Claim Files
Claim Sheet.pdf
pdf • Mar 28, 2025, 9:43 AM • 33,424 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11301/Claim Sheet.pdf
6046335.pdf
main-pdf • Feb 25, 2025, 10:14 AM • 93,851 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11301/6046335.pdf
1252738.pdf
main-pdf • Feb 25, 2025, 10:13 AM • 12,854 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11301/1252738.pdf
gotter ro.pdf
pdf • Oct 10, 2024, 5:40 PM • 75,571 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11301/gotter ro.pdf