Claim explorer / evidence thread
Claim 11078
GRE 8220 • Alix • Paid • 11078
risk 0.90
deadline Overdue / escalation ready
images 19
matched 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
8 docs / 19 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=19; damage=0; unit=0; parts=0; doc=18; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2023 • VIN 4X4TFLN28P1902563
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/WO_11078_JOB_2_2025.01.27_10.05.44_6.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Mar 21, 2025, 8:44 AM • processor • This paid on 3/14/25 on check 2933664
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
THE TONGUE JACK ON THE UNIT IS NOT W 1021 FORES OPERATING CORRECTLY- WILL NOT OPERATE AT ALL-
partial-match • confidence 0.71
cause
Front jack electronics are moisture damaged, control pad deteriorated from sun exposure. Needs replacement. Lippert Smart Jack.
matched • confidence 0.81
correction
REQUESTING 1.50 OF LABOR
partial-match • confidence 0.71
complaint
LIGHT ABOVE DINETE IS BUSTED. ATTACHED W 1021 FORES PIC. KARENA NOTICED.
partial-match • confidence 0.71
cause
Light above dinette has been rusting and corroded. Moisture leaking into roof area from broken solar connection at rooftop. See pictures. Looks like solar connector was fastened to roof over a piece of debris causing an edge to crack, over time the damage spread allowing in moisture. Need to remove and replace 12v puck light and solar connection on roofline, 2x tube's white dicor. (2hrs to remove and replace all components, reseal and test)
matched • confidence 0.98
correction
R&R solar input connector and dining puck light. REQUESTING 2 HOURS OF LABOR
matched • confidence 0.81
Evidence Thread
Alix Mongiat
processor • Feb 6, 2025, 1:17 PM
@Kaitlyn R @Morgan Z @michelle g Job 2 should be 2 different jobs. 1 to replace the light and 2 to fix the solar panel issue. How much time are you requesting for each of those separately? Thanks.
Alix Mongiat
processor • Feb 6, 2025, 1:21 PM
PA 2193389 is in draft status until I get a response on my question above.
Morgan Zywicki
dealer_or_external • Feb 6, 2025, 1:26 PM
I WILL SEPARATE THOSE AND GET YOU REQUESTED TIMES IN JUST A FEW
Morgan Zywicki
dealer_or_external • Feb 6, 2025, 2:20 PM
UPLOADED AN UPDATED WORK ORDER
Alix Mongiat
processor • Feb 6, 2025, 2:44 PM
PA 2193389 has been submitted for approval.
Alix Mongiat
processor • Feb 10, 2025, 10:31 AM
This has been approved for the following:
Job 1: 0.5 hour
Job 2: 0.2 hour (light)
Job 3: 0.7 hour (solar connector)
Morgan Zywicki
dealer_or_external • Feb 13, 2025, 12:40 PM
FOR JOB 1 OUR LABOR RATE FOR THIS STATES 1 HOUR FOR LABOR AND THEN THE OTHER .50 WAS FOR DIAGNOSING THE ISSUE. WE WOULD LIKE TO KEEP THIS TIME. COULD YOU TALK WITH FOREST RIVER TO GET THIS APPROVED? THANK YOU
Alix Mongiat
processor • Feb 13, 2025, 1:21 PM
@Morgan Z From FR:
Regarding Job 1-
Hello, the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. Thank you
I can go back and ask for more time if you have more information as to why it took the technician that long. The flat rate code in FR is for only 0.3 hours, so where are you getting the 1 hour?
Morgan Zywicki
dealer_or_external • Feb 13, 2025, 1:22 PM
THE 1 HOUR COMES FROM NEEDING TO R&R THE TONGUE JACK
Alix Mongiat
processor • Feb 13, 2025, 2:21 PM
I have sent an email to them requesting the 1.5 hours.
Their labor rate in the FR system is only 0.3 for Replace LCI Power Tongue Jack. I will let you know what they say. I am not sure where you get the 1 hour from, but they will only go by the FR system.
Alix Mongiat
processor • Feb 14, 2025, 9:01 AM
@Morgan Z @Kaitlyn R From FR:
Hello, I have connected with our corporate team. Please note the flat rate is .3 for the tongue jack. I authorized one hour which is an additional .7 in labor (42 minutes). Is 42 minutes not reasonable for the time the tech had into this? The complaint states there was moisture damage and the control pad is deteriorated? What diagnostics did the tech need to do to determine that the control pad was sun damaged and that there was moisture damage? Thank you in advance.
Morgan Zywicki
dealer_or_external • Feb 14, 2025, 9:10 AM
an hour will be fine. diagnostics is usually a half hour so we can go over the issue thoroughly. I do see our tech had .50 in diagnostics for this. I was just trying to ensure we were covered in all aspects for this payment as paying reasonable diagnostics is authorized
Alix Mongiat
processor • Feb 14, 2025, 9:17 AM
Thank you.
Morgan Zywicki
dealer_or_external • Mar 13, 2025, 4:20 PM
@Alix M WORK COMPLETED ON 3/13/25
PARTS USED
LINE 1
82207397-V
COST: 195.62
PRICE: 254.31
FREIGHT
COST: 19.11
QTY: 1
LINE 2
82200671-LIGHT INTERIOR 4 1/2 LED W/LENS & SWITCH SURFACE MOUNT
COST: 2.49
PRICE: 3.24
QTY: 1
LINE 3
822020945-Dicor 501LSW-1 EPDM Self-Level
COST: 25.83
PRICE: 33.58
QTY: 1
677917000333-Dicor 501LSW-1 EPDM Self-Level
COST: 6.71
PRICE: 9.59
QTY: 2
FINAL RO UPLOADED AS WELL
Alix Mongiat
processor • Mar 13, 2025, 5:02 PM
@Bonnie K Please upload the invoices. Thank you!
Bonnie Korte
dealer_or_external • Mar 14, 2025, 12:50 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Mar 14, 2025, 2:01 PM
This has been submitted for payment.
Alix Mongiat
processor • Mar 21, 2025, 8:44 AM
This paid on 3/14/25 on check 2933664
Claim Files
Claim sheet.pdf
pdf • Mar 21, 2025, 8:46 AM • 28,025 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/Claim sheet.pdf
A000335361.pdf
main-pdf • Mar 14, 2025, 12:50 PM • 67,870 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/A000335361.pdf
1388913.pdf
main-pdf • Mar 14, 2025, 12:49 PM • 12,879 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/1388913.pdf
1327448.pdf
main-pdf • Mar 14, 2025, 12:46 PM • 12,542 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/1327448.pdf
14037781.pdf
main-pdf • Mar 14, 2025, 12:45 PM • 174,961 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/14037781.pdf
11078 FINAL.pdf
pdf • Mar 13, 2025, 4:19 PM • 74,777 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/11078 FINAL.pdf
11078 update.pdf
pdf • Feb 6, 2025, 2:19 PM • 74,498 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/11078 update.pdf
11078.pdf
main-pdf • Feb 6, 2025, 12:45 PM • 73,791 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11078/11078.pdf