Claim explorer / evidence thread
Claim 11036
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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58d elapsed • 0d remaining
Analyzed
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Awaiting OEM
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Payment Due
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Escalation Eligible
Completed stage
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Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 8 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11036/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Nov 8, 2024, 10:55 AM • processor • This paid on 10/29/24 on check 2871792
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 3
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Evidence Thread
Alix Mongiat
processor • Aug 29, 2024, 11:54 AM
PA 2040770 has been submitted for approval.
michelle gray
dealer_or_external • Aug 29, 2024, 12:15 PM
@Alix M Hey I did not realize there needs to be a bottom door replacement for the crack inside the refer door, There are photos of it in the folder. It would be .5 for replacement of the door aplus the part which I am currently looking for,
michelle gray
dealer_or_external • Aug 29, 2024, 12:18 PM
@Alix M Part number for door is F100428252. I will update the billing statement for you to review
Alix Mongiat
processor • Aug 29, 2024, 12:19 PM
I did add that on to the claim when I submitted it, so I will let you know once we get approval. Thanks!
Alix Mongiat
processor • Aug 30, 2024, 12:17 PM
@ANNA F @michelle g
Line 2: Hello, I'm a bit confused on this claim. Forest River does not install batteries. keeping the batteries charged is not a warranty item as well as the unit has been retail owned since May the door being cracked appears to be damage.
michelle gray
dealer_or_external • Aug 30, 2024, 1:11 PM
@Alix M tHE CRACK IN THE DOOR WAS NOT DONE BY CUSTOMER, IT CRACK AFTER ONE USE AND NOW NEED REPLACEMENT. THE BATTERY ISSUE RESOLVED THE RUNNING PROPERLY AFTER CHARGED. THE BATTERY NOT BEING CHARGED PROPERLY WAS FIXED ONCE RECHARGED AND NO FURTHER ISSUE WITH IT. THEY DID NOT KNOW THAT THE BATTERY WAS NOT CHARGED AND THAT IT WOULD CAUSE ISSUE. WE ARE ASKING WARRANTY COVERS THE CRACKED DOOR NOT ANY THING FOR THE BATTERY. iF THEY NEED ANYTHING FURTHER OF EVIDENCE OR WOULD LIKE TO SPEAK TO THE CMR FURTHER ABOUT WHAT HAD HAPPENED i CAN LET THE CUSTOMER KNOW AND THEY CAN REACH OUT.
Alix Mongiat
processor • Aug 30, 2024, 1:25 PM
Added notes and resubmitted. Thank you!
Alix Mongiat
processor • Sep 3, 2024, 12:47 PM
@ANNA F @michelle g From FR:
Hello, just so I'm understanding they used the fridge one time since May and then it cracked?
Alix Mongiat
processor • Sep 11, 2024, 8:44 AM
Following up on this.
ANNA FREEMAN
dealer_or_external • Sep 14, 2024, 12:22 PM
@Alix M PER THE CUSTOMER YES, THE REFRIGERATOR CRACKED AFTER ONE USE.
Alix Mongiat
processor • Sep 16, 2024, 8:14 AM
Added notes and resubmitted. Thank you.
Alix Mongiat
processor • Sep 16, 2024, 12:57 PM
Line 1: Approved for 0.35 hour
Line 2: approved for 0.2 hour (requested 0.5) approved for flat rate as a goodwill. Thank you
Kaitlyn Reinwand
dealer_or_external • Oct 25, 2024, 9:42 AM
PARTS USED:
LINE: WARRO1
PART USED:
F100428252- REFRIGERATOR PART - 5Q-1: DUAL SWING GLASS REFRIGERATOR DOOR FOR MODEL# MCDCR10DSG AND ZMCDCR10DSG - BLACK - 10.7 CU FT - V# MCDCR10DSG-1000 | OLD V# MCDCR10DSG-100
COST: 159.41
PRICE:177.12
QTY USED: 1
DATE COMPLETED: 10/23/2024
Alix Mongiat
processor • Oct 28, 2024, 8:33 AM
This has been submitted for payment.
Alix Mongiat
processor • Nov 8, 2024, 10:55 AM
This paid on 10/29/24 on check 2871792
Claim Files
Claim Sheet.pdf
pdf • Nov 8, 2024, 10:56 AM • 27,747 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11036/Claim Sheet.pdf
HAGEN INVOICE.pdf
pdf • Oct 25, 2024, 9:43 AM • 61,419 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11036/HAGEN INVOICE.pdf
hagen updated.pdf
updated-packet • Aug 29, 2024, 12:18 PM • 73,752 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11036/hagen updated.pdf
HAGEN.pdf
main-pdf • Aug 29, 2024, 11:15 AM • 73,327 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11036/HAGEN.pdf