Claim explorer / evidence thread
Claim 10958B
GRE 8220 • Alix • Paid • 10958b
risk 0.90
deadline Overdue / escalation ready
images 24
matched 4
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,125.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
8 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=24; damage=0; unit=0; parts=0; doc=19; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2023 Transcend 265BH • VIN 573TT3325P8825393
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/WO_10958B_JOB_WARR16_2024.11.22_11.49.04.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Nov 29, 2024, 9:54 AM • processor • This paid on 11/26/24 on check 581142
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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supporting-image
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supporting-image
Claim Lines
complaint
WARRANTY REPAIR 11 - ADDED 10/15 WINDOW W 1020 GRAND BY KITCHEN COUNTER VERY HARD TO OPEN, TRIM PIECE BROKE WHEN TRYING TO CLOSE WINDOW TO LATCH
partial-match • confidence 0.71
cause
Debris in window slide. (15min)
partial-match • confidence 0.63
correction
Used compressed air to blow out debris in channel which window slides in. Used pure silicone spray lubricant to lubricated window track. Pushed track back in place for screen. Track came dislodged and fell out of channel. Both window and screen work well now. Nothing damaged or missing. No further action necessary.
partial-match • confidence 0.75
complaint
WARRANTY REPAIR 12 - ADDED 10/15 WINDOW W 1020 GRAND IN THE LOWER BUNK IS VERY HARD TO OPEN
partial-match • confidence 0.71
cause
Debris in window slide. (15min)
partial-match • confidence 0.63
correction
Used compressed air to blow out debris in channel which window slides in. Used pure silicone spray lubricant to lubricated window track. No further action necessary. Lubricating window tracking is considered a general maintenance task. Silicone spray is sold at all major department stores in their RV section. Consider purchasing a can to keep windows usable in the future.
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 13 - ADDED 10/15 W 1020 GRAND
partial-match • confidence 0.71
cause
Improper configuration during door installation. Door slide catch is installed beyond closure point. Button door holder pulled out of door.
partial-match • confidence 0.71
cause
Improper configuration during door installation. Door slide catch is installed beyond closure point. Button door holder pulled out of door.
unreviewed • confidence 0.00
cause
Improper configuration during door installation. Door slide catch is installed beyond closure point. Button door holder pulled out of door.
unreviewed • confidence 0.00
cause
Improper configuration during door installation. Door slide catch is installed beyond closure point. Button door holder pulled out of door.
unreviewed • confidence 0.00
cause
Improper configuration during door installation. Door slide catch is installed beyond closure point. Button door holder pulled out of door.
unreviewed • confidence 0.00
correction
Replaced defective door slide catch. Fixed button by modifying an expanding rivet to fit in screw hole. Working well.
partial-match • confidence 0.71
correction
Replaced defective door slide catch. Fixed button by modifying an expanding rivet to fit in screw hole. Working well.
unreviewed • confidence 0.00
correction
Replaced defective door slide catch. Fixed button by modifying an expanding rivet to fit in screw hole. Working well.
unreviewed • confidence 0.00
correction
Replaced defective door slide catch. Fixed button by modifying an expanding rivet to fit in screw hole. Working well.
unreviewed • confidence 0.00
correction
Replaced defective door slide catch. Fixed button by modifying an expanding rivet to fit in screw hole. Working well.
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 14 - ADDED 10/15 SLIDE W 1020 GRAND OUT IS STICKING WHEN COMING IN. LOOKS LIKE BLACK SEAM TAPE IS GRABBING AND ALMOST ENTIRELY PULLED OFF. WAS NOT DOING BEFORE AUGUST WORK
matched • confidence 0.81
cause
On inside of slide roof... Seems like the wedge is a bit too extreme when slide is fully open. Catching on top flap seal of slide opening, causing slide tip to hang and it then pops hard and almost jumps. Adjustment could have made it worse, but also seems too extreme for the proper sealing of the opening. Submit to warranty for proper course of action.
matched • confidence 0.91
correction
...
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 15 - ADDED 10/15 WALL W 1020 GRAND AND TRIM ON THE SLIDE OUT LEFT SIDE ARE NOT LINING UP
matched • confidence 0.81
cause
Trim on rear side of inside wall sticking out in center about 1/4" difference from top to center. Need to take apart inside of wall section to investigate. Paneling on wall not flush with studs. Submit to warranty, need to disassemble half of dinette and rear side of wall. Possibly remove window coverings and all trims on wall. (3hrs)
matched • confidence 0.81
correction
...
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 16 - ADDED 10/15 RADIO W 1020 GRAND ON/OFF SWITCH HAS A SHORT, TAKES MULTIPLE PRESSES TO GET THE RADIO TO TURN ON OR OFF.
partial-match • confidence 0.71
cause
Radio power button is temperamental. Takes a couple presses with stern pressure to power on occasionally. (20min) Stereo should be submitted to
partial-match • confidence 0.71
correction
...
partial-match • confidence 0.63
correction
...
unreviewed • confidence 0.00
correction
...
unreviewed • confidence 0.00
correction
...
unreviewed • confidence 0.00
correction
...
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 17 - ADDED 10/15 RADIO W 1020 GRAND DOES NOT HAVE ANY STATION COMING IN.. UNSURE IF THER IS ISSUE WITH THE ANTENNA
partial-match • confidence 0.71
cause
Some stations are coming in, wait to test upon warranty replacement.
partial-match • confidence 0.71
correction
...
partial-match • confidence 0.63
Evidence Thread
Kaitlyn Reinwand
dealer_or_external • Nov 13, 2024, 12:34 PM
@Alix M
PLEASE REQUEST:
LINE
WARR 11: .50 HOURS
WARR 12: .50 HRS
WARR 13: 1.50 HRS
WARR 14- NEED ADVISEMENT AS ADJUSTMENT DID NOT HELP
WARR 15: REQUEST 4 HOURS
WARR 16: REQUEST .50 HOURS
WARR 17: WILL NEED TO WAIT PENDING WARRANTY 16 AUTHORIZATION.
THANK YOU!
Alix Mongiat
processor • Nov 13, 2024, 1:30 PM
PA 823266 has been submitted for approval.
Alix Mongiat
processor • Nov 14, 2024, 1:28 PM
@Kaitlyn R @michelle g
Warranty Repair 11: Approved for 0.2 hours
Warranty Repair 12: Approved for 0.2 hours
Warranty Repair 13: Approved for 0.8 hours
Warranty Repair 14: Approved for 0.8 hours - you need to remove the top board and cut it down some.
Warranty Repair 15: Approved for 4 hours - no guidance given for course of action. Let me know if you need me to go back to GD and ask.
Warranty Repair 16: Approved for 0.5 hour
Kaitlyn Reinwand
dealer_or_external • Nov 14, 2024, 4:34 PM
@Alix M THANK YOU!
Kaitlyn Reinwand
dealer_or_external • Nov 19, 2024, 3:49 PM
COMPLETION DATE:
11/19/2024
PARTS USED:
LINE WARR13:
756815205955- ADJUST DOOR GUIDE
COST: 2.15
PRICE:5.35
QTY:1
LINE WARR 14:
82200117- TRIM METAL 192" ET T5 NON INSERT TRIM- BLACK
COST: 15.57
PRICE: 18.37
QTY:1.00
82200103933- TAPE-PFL-ETERNABOND-BLACK-3"- V#RSB 3-20
COST: .83
PRICE:1.08
QTY:10
LINE WARR15:
82200646- TRIM 3.6MM 1 1/2X96 BURLAP STONE 6112 BATTEN
COST: 2.22
PRICE:2.89
QTY:1.00
82200641- TRIM BATTEN 3.6MM X 7/8 X 108 BURLAP STONE 6078B
COST: 1.57
PRICE: 2.04
QTY:2
LINE WARR16:
82200210- STEREO WALL MOUNT AM/FM BLUETOOTH USB FURRION
COST: 75.39
PRICE: 98.01
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES
Alix Mongiat
processor • Nov 20, 2024, 8:23 AM
I will submit for payment once we have the invoices. Thank you!
Bonnie Korte
dealer_or_external • Nov 20, 2024, 10:40 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Nov 20, 2024, 11:01 AM
Claim 854535 has been submitted for payment.
Alix Mongiat
processor • Nov 22, 2024, 8:19 AM
@Kaitlyn R @michelle g @Bonnie K @Morgan Z @Jesse K
Warranty Repair 16: Vendor requires a clear pic of the serial number
Morgan Zywicki
dealer_or_external • Nov 22, 2024, 12:53 PM
@Alix M JUST UPLOADED THE PICTURE
Alix Mongiat
processor • Nov 22, 2024, 1:14 PM
Added photo and resubmitted. Thank you.
Alix Mongiat
processor • Nov 29, 2024, 9:54 AM
This paid on 11/26/24 on check 581142
Claim Files
Print Claim 854535.pdf
pdf • Nov 29, 2024, 9:55 AM • 20,221 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/Print Claim 854535.pdf
876538.pdf
main-pdf • Nov 20, 2024, 10:39 AM • 12,704 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/876538.pdf
929760.pdf
main-pdf • Nov 20, 2024, 10:38 AM • 12,709 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/929760.pdf
721907.pdf
main-pdf • Nov 20, 2024, 10:36 AM • 12,821 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/721907.pdf
13294398.pdf
main-pdf • Nov 20, 2024, 10:35 AM • 176,582 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/13294398.pdf
1213243.pdf
main-pdf • Nov 20, 2024, 10:34 AM • 12,676 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/1213243.pdf
1040032.pdf
main-pdf • Nov 20, 2024, 10:32 AM • 14,062 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/1040032.pdf
KOLZOW.pdf
main-pdf • Nov 13, 2024, 11:10 AM • 79,089 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10958B/KOLZOW.pdf