Claim explorer / evidence thread
Claim 10946B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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58d elapsed • 0d remaining
Resolved
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58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 1:39 PM.
Indexed evidence
5 docs / 22 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/Print Claim 875235.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 1:39 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
43 indexed side comments on this claim.
Latest visible thread signal
May 16, 2025, 9:31 AM • processor • This paid on 05/14/25 on check 602853 for $391.28
Role mix
Dealer 0 • OEM 0 • Processor 24
Decision cues
Denial signals 3 • info / missing-doc asks 24 • approval signals 7
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
ANNA FREEMAN
dealer_or_external • Aug 21, 2024, 7:19 AM
@Alix M WE WILL GET THE PICS OF THE AWNING LABEL WHEN WE GET THE PART FOR REPAIR. WE DID NOT WANT TO TAKE A CHANCE OF ROLLING IT OUT AND HAVING IT BREAK AND GET STUCK OUT AND POSSIBLY CAUSE MORE DAMAGE. WE DID INCLUDE IN THE CAUSE THE MODEL AND SERIAL # FOR NOW. LINE WARR05.
Alix Mongiat
processor • Aug 21, 2024, 9:16 AM
PA 801845 has been submitted for approval.
Alix Mongiat
processor • Aug 22, 2024, 7:58 AM
Line 1: Declined; cleaning debris is part of dealer unit lot fit/finish
Line 2: approved for 0.2 hour
Line 3: approved for 0.25 (requested 0.8)
Line 4: approved for 0.2 (requested 0.5)
Line 5: approved for 1 hour (requested 2 hours)
Line 6: approved for 0.5 hour
Line 7: declined; just noted
Morgan Zywicki
dealer_or_external • Feb 18, 2025, 5:15 PM
WORK COMPLETED ON 2/14/25
PARTS USED
WARR05
810692-AWNING HARDWARE 68" BLACK 12V POWER
COST:299.70
PRICE:382.12
QTY:1
756815002257-W/H DOOR LATCH METAL
COST:3.53
PRICE:4.52
QTY:1
Alix Mongiat
processor • Feb 19, 2025, 8:57 AM
@Morgan Z @Kaitlyn R This PA expired in GD's system so I will need to re-enter. The In Date is August and work wasn't completed until February, please provide an explanation so I can add to the PA. Thanks.
Alix Mongiat
processor • Feb 19, 2025, 9:06 AM
PA 842365 in in draft status until I get a response to the information requested above.
Morgan Zywicki
dealer_or_external • Feb 19, 2025, 9:21 AM
HAD TO WAIT FOR PARTS TO COME IN. THERE WAS ISSUES WITH GETTING AWNING AS SOME FABRICS HAD DEFECTS AND THE HIGH DEMAND FOR THEM THIS LAST SUMMER DUE TO STORMS
Alix Mongiat
processor • Feb 19, 2025, 9:29 AM
Thank you!
Alix Mongiat
processor • Feb 19, 2025, 9:29 AM
PA has been submitted for approval. Submit for payment once approved.
Alix Mongiat
processor • Feb 19, 2025, 4:20 PM
GD has denied the new PA and re-approved 801845
Alix Mongiat
processor • Feb 19, 2025, 4:21 PM
@Bonnie K Please upload the invoices. Thank you!
Bonnie Korte
dealer_or_external • Feb 19, 2025, 4:59 PM
@Alix M INVOICES UPLOADED THE DOOR LATCH IS THIS NUMBER JRP00225
Alix Mongiat
processor • Feb 19, 2025, 5:58 PM
@Morgan Z @Bonnie K I am confused on the door latch. I have no lines on here that have a latch to replace.
Alix Mongiat
processor • Feb 19, 2025, 6:02 PM
Claim 875235 is in draft status until I get a response on the door latch.
Bonnie Korte
dealer_or_external • Feb 20, 2025, 8:10 AM
@Alix M SORRY, IT WAS TRANSFERRED TO A DIFFERENT WORK ORDER BUT THE PART STAYED ON THIS ONE. WE WILL FIX IT.
Morgan Zywicki
dealer_or_external • Feb 20, 2025, 8:51 AM
this has been corrected. door latch was on a line that got transferred off of this work order
Alix Mongiat
processor • Feb 20, 2025, 10:35 AM
Thank you!
Alix Mongiat
processor • Feb 20, 2025, 10:36 AM
Claim 875235 has been submitted for payment.
Alix Mongiat
processor • Mar 4, 2025, 9:45 AM
@Morgan Z @Kaitlyn R Warranty Repair 5: states the motor is bad however you have a different part added ALSO vendor requires clear pic of the defective motor removed from unit ALL sides and tags
Alix Mongiat
processor • Mar 18, 2025, 9:43 AM
@Morgan Z @Kaitlyn R Following up on this.
Morgan Zywicki
dealer_or_external • Mar 18, 2025, 11:30 AM
CURRENTLY WORKING ON THIS. THE MOTOR HEAD FOR THE AWNING WAS REPLACED AND NOT THE ENTIRE HARDWARE. NEED TO GET ACCURATE PART NUMBER FOR THIS
Alix Mongiat
processor • Apr 1, 2025, 9:59 AM
Following up on this. Thank you!
Morgan Zywicki
dealer_or_external • Apr 1, 2025, 10:03 AM
AORRY I AM STILL WORKING ON THIS AS THE PART NUMBER ON THE WO ISNT POPPING UP ANYWHERE FOR ME
Morgan Zywicki
dealer_or_external • Apr 1, 2025, 12:05 PM
I have the part number cost and price for this motor head but we do nit have an invoice as we ordered the entire hardware assembly and just used the motor head. We are getting just the motor head ordered so that way we have a proper invoice for this part alone.
part
810800-AWNING HARDWARE COMPLETE MOTOR HEAD ASSEMBLY ONLY BLACK
COST: 123.83
PRICE: 160.98
QTY: 1
Morgan Zywicki
dealer_or_external • Apr 1, 2025, 1:40 PM
@Alix M SORRY I FORGOT TO TAG YOU IN MY LAST COMMENT BUT I ALSO WANTED TO LET YOU KNOW I UPLOADED THE PICTURES AS WELL
Alix Mongiat
processor • Apr 1, 2025, 1:47 PM
I have updated the part information and added notes so they know what happened. I have also added the photos.
Morgan Zywicki
dealer_or_external • Apr 1, 2025, 1:47 PM
Thank you!
Alix Mongiat
processor • Apr 3, 2025, 10:17 AM
@Morgan Z @Kaitlyn R From GD:
i can only pay out 49.99 without an invoice, mls 4/1
Alix Mongiat
processor • Apr 8, 2025, 9:21 AM
@Morgan Z @Kaitlyn R Do you accept that or how would you like to handle this? Thanks.
Morgan Zywicki
dealer_or_external • Apr 8, 2025, 9:22 AM
We are currently working on this. I will update you shortly
Morgan Zywicki
dealer_or_external • Apr 8, 2025, 9:37 AM
Hold off on this until we get the new invoice for the awning motor.
Bonnie Korte
dealer_or_external • Apr 16, 2025, 4:36 PM
@Alix M THE INVOICE FOR THE MOTOR HEAD HAS BEEN UPLOADED
Alix Mongiat
processor • Apr 16, 2025, 4:39 PM
Thank you. I have updated the part and resubmitted for payment.
Alix Mongiat
processor • Apr 24, 2025, 10:17 AM
@Morgan Z @Kaitlyn R From GD:
Warranty Repair 5: please take the cover off of the motor and provided clear pics of all sides, i must be ablet to see the vendor etching on it. this may be a part return mls 4/18
Morgan Zywicki
dealer_or_external • Apr 24, 2025, 10:30 AM
Photos uploaded
Alix Mongiat
processor • Apr 24, 2025, 11:56 AM
Photos added and claim resubmitted. Thank you.
Morgan Zywicki
dealer_or_external • Apr 24, 2025, 12:02 PM
THANK YOU
Alix Mongiat
processor • May 2, 2025, 4:45 PM
@Kaitlyn R From GD: There should be numbers etched on the side of the motor- we need a photo of that.
Kaitlyn Reinwand
dealer_or_external • May 2, 2025, 4:56 PM
THIS UNIT HAS SOLD.. I NO LONGER HAVE ACCESS TO THE UNIT. i WILL TRY TO REACH OUT OT THE CUSTOMER.
ANNA FREEMAN
dealer_or_external • May 12, 2025, 11:50 AM
@Alix M @Kaitlyn R I FOUND THE WHOLE HEAD IN THE WARRANTY CAGE, AS SOON AS I HAVE ONE OF THE TECHS TAKE IT APART FOR ME I WILL UPLAOD THE PICS NEEDED.
ANNA FREEMAN
dealer_or_external • May 12, 2025, 12:04 PM
@Alix M @Kaitlyn R PHOTOS UPLOADED AND FOLDER MOVED TO CORRECTED.
Alix Mongiat
processor • May 12, 2025, 1:11 PM
Added photos and resubmitted. Thank you!
Alix Mongiat
processor • May 16, 2025, 9:31 AM
This paid on 05/14/25 on check 602853 for $391.28
Claim Files
Print Claim 875235.pdf
pdf • May 16, 2025, 9:32 AM • 17,675 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/Print Claim 875235.pdf
1403030.pdf
main-pdf • Apr 16, 2025, 4:35 PM • 12,859 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/1403030.pdf
1353969.pdf
main-pdf • Feb 19, 2025, 4:57 PM • 12,914 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/1353969.pdf
107069.pdf
main-pdf • Feb 19, 2025, 4:56 PM • 85,089 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/107069.pdf
10946B.pdf
main-pdf • Aug 21, 2024, 7:14 AM • 76,005 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10946B/10946B.pdf